Business Intelligence Specialist

State of Washington; Seattle (WA); Hybrid; USD 84,000 - 113,000; Full time

Benefits offered by this job

Medical, dental, vision

State retirement plan

Deferred compensation

Paid holidays

Paid vacation & sick leave

Telecommuting

Job summary

The Washington State Housing Finance Commission is recruiting for a full-time, permanent Business Intelligence Specialist in the Information Technology Division. The role focuses on designing and maintaining automated document workflows and BI solutions, with a strong emphasis on data management and records compliance.

The position requires leading BI projects, integrating tools with enterprise systems, and delivering training while ensuring secure and compliant records handling.

Qualifications

• Configuring, maintaining, and integrating tier-one apps, databases, and data warehouses.
• Analyze user requirements to design, build, and deploy front-end BI apps.
• Experience with relational database structures and design tools.
• Knowledge of full project lifecycle from inception to execution.
• Provide effective IT system and software support.
• Familiarity with public information requests and related workflows.
• Commitment to learning and adapting to a changing IT environment.
• Customer-service oriented collaboration across the Commission.

Responsibilities

• Lead and manage BI projects and implement new BI tools.
• Integrate BI platforms with enterprise systems.
• Develop semantic layer, metadata, reports, and definitions.
• Analyze user requirements to design specifications.
• Deliver end-user training and provide ongoing support.
• Promote BI usage across divisions.
• Implement electronic records integration with portals and repositories.
• Establish policies to keep electronic records secure and compliant.
• Retain and dispose of official records.
• Evaluate tools and stay current with industry developments.
• Handle special projects as assigned.

Skills

MS SQL Server

Power BI

Crystal Reports

Laserfiche

CRM

SaaS platforms

Education

Bachelor's and/or Master's Degree

Tools

Salesforce

Laserfiche

Job description

In addition to the salary posted above, this position is currently receiving an additional 5% premium pay due to the position being in King County.

Description

The Washington State Housing Finance Commission (WSHFC) is currently recruiting for a full‑time, permanent Business Intelligence Specialist in the Information Technology Division.

The Information Technology Division at the Washington State Housing Finance Commission works to support the commission staff to accomplish the commission's goals and objectives. This position is one of ten positions within the Information Technology Division and is responsible for all Commission systems that store and manage the Commission’s data. This position is one of five positions within the Information Technology Data Management unit responsible for maintaining the Commission’s data systems.

The primary focus of this position is working closely with the Laserfiche Administrator to design, implement, and maintain automated document repository workflows and Business Intelligence solutions. The Business Intelligence Specialist maintains high system availability, manages secure and compliant electronic records storage, and leads projects to completion within strict deadlines and budgets. In doing so, this role drives overall operational efficiency and continuous process improvement across the organization.

The duty station for this position is Seattle, WA. The work associated with this position will be performed through a combination of teleworking and complemented with on‑site work and meetings as needed. Employees are required to work in the Seattle office at least once a week and may need to come in more frequently based on Division needs. Employees must reside in Washington state and within a reasonable distance of our worksite to respond to workplace reporting requirements.

Who We Are

The Commission is a market‑driven and self‑supporting agency created to provide below‑market rate financing for building, purchasing, or preserving affordable housing and nonprofit capital facilities. The Commission functions as a financing conduit between developers, lenders, first‑time home buyers, real estate professionals, and nonprofit organizations to provide affordable financing for homes, rental housing, civic and social services facilities, energy conservation projects and first‑time farmers and ranchers.

We believe that creating a diverse, inclusive, and equitable environment is important and vital to the success of the Commission. We believe in working together to create an environment free from harassment and discrimination and moving beyond simple tolerance to embracing and celebrating the rich dimensions of diversity contained within each individual.

Duties

Principal Responsibilities

• Lead and manage projects implementing and using new BI software tools and systems
• Integrate BI platforms with existing enterprise systems and applications
• Develop the semantic layer, metadata, reports, and report definitions
• Analyze user requirements to design functional specifications
• Design and deliver end user training while providing ongoing technical support
• Promote BI benefits and usage across relevant divisions within the organization
• Implement integration plans for electronic records with internal and external portals, document repositories, and content management systems
• Establish policies and standards to verify that electronic records remain uniform, secure, compliant, and rapidly accessible to authorized staff
• Formulate and execute records retention and disposal plans for official business records
• Evaluate tools, track industry developments, and collaborate with systems experts to support hardware, software, and quality assurance processes
• Work on additional special projects throughout the year as identified by management and perform other duties as assigned

Qualifications

We are most interested in candidates who meet or exceed the following criteria:

• Demonstrated skill configuring, maintaining, and integrating tier one applications, databases, and data warehouses, including MS SQL Server, Power BI, Crystal Reports, Laserfiche, CRM, and SaaS platforms
• Proficiency in analyzing user requirements to design, build, and deploy front end BI applications according to functional specifications
• Extensive experience working with relational database structures, theories, principles, practices, and database design tools
• Comprehensive knowledge of the full project management and software development lifecycle from inception to execution
• Proven ability to provide effective customer service and technical support for IT systems and software applications
• Familiarity with public information requests and managing associated workflows through specialized software platforms
• Ability to Take Action to Learn and Grow: Candidates who are curious about themselves and others, take responsibility for knowing their own strengths and weaknesses, and use that learning to make government programs more efficient and effective to serve all Washingtonians. This includes staying current on new solutions and adapting to a changing IT environment to meet the Commission’s needs.
• Ability to Take Action to Meet the Needs of Others: Candidates who are flexible, adaptable, and customer‑service focused, demonstrating a willingness to empathetically respond to the unique needs of colleagues and the public. This includes collaborating across the Commission to overcome challenges, find solutions, and adapt communication styles to different communities and individuals.

Preferred/Desired

• A Bachelor's and/or Master's Degree in computer science, data science, engineering, or related field
• Experience with Salesforce
• Experience with Laserfiche

A combination of skills, abilities, experience, and education may be substituted to demonstrate that you are qualified for this position. If you don't meet all the qualifications, we still encourage you to apply. We value diverse experiences and perspectives, and you may have skills that are a great match for our team.

Benefits

We offer a generous benefits package that includes a full array of family medical, dental, life and long‑term disability insurance coverage; a state retirement plan; deferred compensation; 12 paid holidays; paid vacation, sick and military leave; subsidized bus, train, or ferry passes; credit union memberships; alternate workweek schedules, and telecommuting.

The hiring range for this position is $7,508 to $8,497 Monthly. However, the full salary range for this position is $7,508 to $10,098 Monthly. We may go higher based on the following: experience, internal equity, and market. Salary is negotiable.

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax‑deferred dollars toward their health care expenses. Employees are also covered by basic life and long‑term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre‑tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well‑being of employees.

Retirement And Deferred Compensation

State Employees are members of the Washington Public Employees’ Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre‑tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not‑for‑profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full‑time and part‑time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full‑time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non‑overtime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part‑time employees who are in pay status during the month of the holiday qualify for the holiday on a pro‑rated basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full‑time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full‑time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part‑time employees will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full‑time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full‑time employees who are in pay status for less than 80 non‑overtime hours in a month do not earn a monthly accrual of vacation leave.

Part‑time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro‑rated basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full‑time employment.

Pay status includes hours worked, time on paid leave and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump‑sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

Leave Sharing

Parental Leave

Family and Medical Leave Act (FMLA)

Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

Why Join Us

The Washington State Housing Finance Commission is committed to providing equal employment, job assignments and promotional opportunities to all qualified applicants and employees. We strive to create a working environment that includes and respects cultural, racial, ethnic, sexual orientation and gender identity diversity. We are committed to providing reasonable accommodation to all staff as needed. Women, black, Indigenous and people of color, persons with disabilities, persons over 40 years of age, all honorably discharged veterans and people of all sexual orientations and gender identities are encouraged to apply. Persons needing accommodation in the application process or this announcement in an alternative format may contact the WSHFC Recruiting Team at [e-mail] or at [phone].