Program Communications Manager

RS H; Celebration (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Florida Department of Transportation seeks a Deputy Program Communications Manager in Celebration, FL to lead the Corridors Program Office communications. You will craft messaging, coordinate with stakeholders, and serve as a spokesperson for media relations.

Applicants should have a strong background in public relations and journalism style, plus experience directing a communications team and managing multiple projects.

Qualifications

• Bachelor’s degree in communications, PR, English or related field.
• Minimum 10 years’ experience in communications or public affairs; Master’s may substitute for 1 year.
• Experience leading a team of communications professionals.

Responsibilities

• Develop and implement communications strategies for CPO goals.
• Coordinate internal and external communications with a wide range of stakeholders.
• Plan and coordinate events including public meetings and tours.
• Lead and manage the CPO Communications team to meet goals.
• Monitor effectiveness of communications across audiences and adjust as needed.
• Respond professionally to emerging issues and evolving goals.

Skills

Team leadership

Written & verbal communication

AP style knowledge

Education

B.S./B.A in Communications/PR/English or related field

Tools

MS Word

Excel

PowerPoint

Publisher

Outlook

Job description

The Opportunity

FDOT is currently seeking a Deputy Program Communications Manager to join our Corridors Program Office (CPO) team in Celebration, FL. This is an embedded position reporting to the office 5 days per week.

The Program Communications Manager is an integral part of our FDOT Corridors Program Team, and is responsible for keeping the public, transportation stakeholders, the media, and staff informed about the Program’s projects, initiatives, and innovative methods. In this position, you will oversee the development and implementation of marketing and communications strategies to achieve the program’s goals and objectives. This position oversees the development of strategic and targeted messaging to be used in internal and external communications as well as educational campaigns; serves as a spokesperson and point of contact for FDOT media relations; plans and coordinates news events and writes/edits news releases and articles; oversees the development of program related creative content materials.

Key Responsibilities

• Develop and implement a communications strategy to promote the CPO goals and accomplishments.
• Manage internal and external communications with a wide variety of stakeholders regarding the CPO.
• Collaborate with other disciplines to align communication strategies with overall program objectives. Collaborate with program and FDOT leadership and other organizations as needed to ensure seamless and consistent messaging.
• Oversee and direct the coordination and implementation of special events including public meetings, open houses, groundbreakings, ribbon cuttings, and project tours.
• Oversee and direct the CPO Communications team members to ensure all communications goals and objectives are met in a timely manner.
• Monitor the effectiveness of all CPO communications with all audiences and adjust as necessary.
• Demonstrate flexibility, responsiveness, and professionalism when responding to emerging issues or evolving goals.
• Performs other such duties as program leadership deems necessary.

Requirements

• B.S. or B.A in Communications, Public Relations, English, or other related field
• Minimum 10 years of professional experience in communications, public relations, or public affairs. A Master's degree may be substituted for one year of experience.
• Experience leading and managing a team of communications professionals
• Proven track record of developing and implementing successful communications efforts
• Accredited in Public Relations (APR) credential preferred
• Knowledge of journalistic writing style and the concepts of grammar, punctuation and associated press style. Skilled in written and verbal communication.
• Knowledgeable and skilled in Microsoft Word, Excel, PowerPoint, Publisher, Outlook at an intermediate level.
• Ability to establish and maintain effective working relationships with employees, managers, citizens, and appointed and elected officials.
• Adept in maintaining clear and consistent communication with leadership and with subordinates.
• Ability to research market trends, recommend marketing strategies and tactics. Ability to create content, reports and newsletters for the general public’s understanding.
• Strong interpersonal skills and the ability to work effectively with citizens and other interested parties on a variety of issues.
• Ability to understand and implement communication policies and practices, style guides, and brand standards.
• Ability to manage multiple projects, prioritize tasks, meet deadlines, and respond quickly to program needs.
• Flexibility and outstanding work ethic

Preferred Requirements

• Experience working with government agencies or large programs
• Fluency in Spanish and/or Portuguese
• Experience in the transportation infrastructure field

An Equal Opportunity Employer

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

The Team

From managed toll lanes and long-range corridor plans, to complex segmental bridges, our teams are providing the highest quality infrastructure and facility solutions. Each day, we partner with transportation agencies and local governments across the country to keep our communities moving. By joining our team, you too can lead the evolution of transportation.