Program Clerk

Fair Grounds Race Course & Slots; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Fair Grounds Race Course in New Orleans seeks a Program Clerk to manage daily distribution of racing programs and Brisnets. You will receive shipments, verify contents, unpack deliveries, and deliver materials to designated areas for staff and sales locations.

The role requires physical work, attention to detail, and the ability to move boxes up to 50 pounds. Prior basic customer service experience is helpful; successful candidates must meet licensing requirements.

Qualifications

• Customer service knowledge and friendly interaction with staff
• Ability to read, interpret order documentation
• Capable of lifting and transporting boxes up to 50 pounds

Responsibilities

• Accept daily shipments of Brisnets and live race programs.
• Use a hand truck to transport heavy boxes.
• Unpack deliveries in the 2 West Atrium area.
• Count and verify quantities against order documentation.
• Deliver verified materials to designated tables and to multiple sales locations.
• Respond to requests from program sellers and retrieve items as needed.

Skills

Customer service

Attention to detail

Physical stamina

Education

High school diploma or GED

Job description

Pay Range America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

Title: Program Clerk Requisition ID#: 5078 Location: New Orleans, LA, US, 70119 Property: Fair Grounds Race Course

• Slots
• OTB & Casinos

Pay Range America's second oldest horse racing track, the Fair Grounds has been a New Orleans staple since 1852. We are a premiere entertainment venue presenting thoroughbred & exotic animal races, slots, video poker and simulcasting year-round. Located in New Orleans, Fair Grounds operates a slot-machine gaming facility and 13 off-track betting parlors throughout southeast Louisiana.

Job Summary The Program Runner plays a vital role in the daily distribution of racing programs and Brisnet across the facility. This position is responsible for receiving, verifying, organizing, and delivering these materials to designated areas, ensuring timely and accurate availability for both staff and sales locations. The role involves physical labor and requires attention to detail, coordination, and responsiveness to operational needs.

Essential Duties And Responsibilities

• Accept daily shipments of Brisnets and live race programs from FedEx and Documart.
• Use a hand truck to transport heavy boxes delivered by the company courier.
• Unpack deliveries in the 2 West Atrium area.
• Count and verify the quantities of Brisnets and programs received against order documentation.
• Place verified materials on designated tables for Racing Office staff to collect.
• Deliver the remaining programs and Brisnets to multiple sales locations across the venue.
• Respond to requests from program sellers if their supply runs low or runs out.
• Retrieving additional items from available locations and delivering as needed.
• After racing concludes, collect all unsold programs and Brisnets.
• Discard materials unsold upon receiving approval from the supervisor.
• Assist in the distribution of advance race programs and Brisnets to appropriate locations.
• All other duties as assigned.

Required Skills And Abilities

Must be 21 years or older. Must be able to obtain a Racing License from Louisiana Racing Commission.

Education And Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Knowledge of principles and processes for providing customer service. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Ability to read, analyze and interpret common documentation. Ability to respond to common inquiries or complaints from team members, regulatory agencies or members of the staff. Ability to write and present information to management in a reasonable manner. Ability to perform normal mathematical computations about the implementation of current duties. Ability to define problems collects data, establish facts and draws valid conclusions. Ability to interpret an extensive variety of instructions and deal with several variables.

Physical Requirements & Working Conditions

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work involves lifting, walking, talking, hearing, bending, stooping, climbing. Must be able to lift and carry up to 50 pounds. Office/Casino environment; Subject to outdoor temperature; Exposed to smoke, bright lights and noise at times. The work environment consists of very non-demanding surroundings with a low noise level. Will occasionally work in extreme heat or cold conditions.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Work With Us

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and points of view. We believe diversity is a mindset that drives excellence. We’re always learning, evolving and growing. We innovate through mutual respect of ideas and collaboration. This allows us to build a common language that inspires our team members and propels us toward the achievement of our vision.

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Nearest Major Market: New Orleans