Program Case Manager/Driver

Northeast Arc; Danvers (MA); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health coverage

Paid time off

FSAs

Life insurance

Retirement plan

Mental health support

Professional development

eAcademy access

Mileage reimbursement

Descripción de la vacante

Northeast Arc is hiring a Program Case Manager/Driver on the Journeys team in Danvers/Stoneham, MA. You will supervise participants, support skill development, and transport them safely to program sites and community locations.

The role requires a high school diploma, strong organizational and communication skills, and a valid driver’s license. Join a mission-driven nonprofit with comprehensive benefits and growth opportunities.

Formación

• High School Diploma or equivalent required.
• 1 year experience with individuals with IDD or related experience preferred.
• Excellent organizational and interpersonal skills; strong written and verbal communication.

Responsabilidades

• Provide supervision and individualized support to participants in day/work programs.
• Complete daily transportation runs per regulations.
• Facilitate skill development activities aligned to participant goals.
• Support participants at volunteer/work sites and community outings.
• Maintain accurate program records and documentation.
• Communicate effectively with participants, families and staff.
• Operate program vehicles safely and in compliance with regulations.
• Collaborate with the Program Director to ensure quality service.

Conocimientos

Organizational skills

Interpersonal skills

Effective communicator

Team player

Educación

High School Diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

Location: Danvers, MA / Stoneham, MA

Schedule: 8am-4pm Monday-Friday

Target Rate: $25.00 Hourly

Please note that the pay range provided is a good faith estimate for the position at the time of posting. Actual compensation will be dependent on multiple factors, including but not limited to, the individual's experience, education, and internal equity.

Job Summary

At Northeast Arc, our mission is to ensure that individuals with disabilities have every opportunity to live, work, and thrive in their communities. As a Program Case Manager/Driver on the Journeys team, you will play a meaningful, hands‑on role in making that mission a reality each day. In this position, you will provide direct supervision and skill‑building support to participants in Northeast Arc's community‑based day and work supports program, while also taking responsibility for safely transporting participants to and from program sites and community locations. This is a role for someone who brings both a caring presence and a reliable sense of responsibility to their work, someone who understands that the journey matters just as much as the destination.

Responsibilities

• Provide direct supervision and individualized support to participants in Northeast Arc's community-based day and work supports program
• Complete daily transportation runs for assigned participants in compliance with HST/MART/DDS regulations
• Facilitate skill development activities and meaningful opportunities tailored to participants' individual goals
• Support participants at volunteer sites, work sites, and community outings
• Maintain accurate program records and daily documentation
• Communicate effectively and respectfully with participants, their families, and program staff
• Operate program vehicles safely and in accordance with Northeast Arc and regulatory requirements
• Collaborate with the Program Director to ensure consistent, high-quality service delivery

Qualifications

• High School Diploma or equivalent required
• A minimum of 1 year of experience working with individuals with intellectual and/or developmental disabilities, or other related experience preferred
• Excellent organizational and interpersonal skills; effective communicator in both person and in writing
• Team player who is flexible and able to adapt to a changing schedule
• Ability to communicate in English and/or ASL via direct communication
• Working knowledge of Microsoft Office products and associated applications
• Valid driver's license and reliable transportation required
• Must be able to stand and/or walk up to one hour uninterrupted
• Must successfully complete and pass all required background checks as a condition of employment.

Benefits & Perks

At Northeast Arc, we offer a competitive and comprehensive benefits package that supports your well‑being and growth. It's our goal as an employer to provide an enriching and supportive environment for our employees and their families.

With that goal in mind, we are proud to offer the following:

• Medical, dental, and vision coverage (for employees working an average 30 hours per week)
• Generous paid time off, including vacation, sick time, and 12 paid holidays
• Flexible Spending Accounts (health care and dependent care)
• Group Life Insurance
• Additional voluntary insurance options and discount programs
• 403(b) retirement plan with limited company match
• Employee Assistance Program and Mental Health Hub
• Ongoing professional development (trainings, conferences, CEUs, and more)
• eAcademy online learning platform
• Mileage reimbursement (where applicable)
• Additional perks including employee discounts and more

About Us

Northeast Arc is a non-profit organization with the goal of ensuring that children and adults with disabilities are able to live, work, engage in civic life and play in the community. Employment at Northeast Arc is more than just a job. We are a mission-driven agency committed to changing lives and discovering abilities. Whether it's the individuals we serve or our employees who support them, we know that each person has a unique set of skills and contributions to make. We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.

Keywords: Program Case Manager, Driver, Community Employment, Intellectual Disabilities, Day Program