Program Business Operations Manager, DS & AI

Hewlett-Packard Company; Fort Collins (CO); On-site; USD 118,000 - 150,000; Full time

Benefits offered by this job

Dental insurance

Disability insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Job summary

Hewlett-Packard Company is seeking a Program Business Operations Manager in Fort Collins, Colorado. The role focuses on managing the integration of advanced DS & AI software solutions into support systems. Key responsibilities include improving processes, collaborating with various teams, and program managing system setups. Candidates should have over six years in business operations or program management.

This position offers a competitive salary range of $118,000 to $150,000, in addition to various benefits such as health and dental insurance, flexible scheduling, and more.

Qualifications

• 6+ years of experience in business operations or program management.
• Strong analytical skills to interpret data.
• Excellent communication and interpersonal skills.

Responsibilities

• Analyze industry practices for improvements.
• Program manage requirements gathering and system delivery.
• Conduct operational process reviews and implement improvements.

Skills

Business operations

Program management

Analytical skills

Communication skills

Optimization of trade structures

Knowledge of CRM and ERP systems

Education

Bachelor’s degree in business administration, Operations Management, or related field

PMP Certification

Job description

Role Overview

The Program Business Operations Manager plays a pivotal role within the team, dedicated to managing the integration of our cutting‑edge DS & AI software solutions into the companies support systems (e.g. trade structure, distribution networks, quote to cash, etc). In this role, you will work with pan‑HP teams to program manage integration into existing system processes and introduce new processes to meet the demands of our expanding software business. Your responsibilities will include program managing system integration/set up, process improvement, industry benchmarking, and effective communication across various departments.

This position is located in Fort Collins, Colorado; Palo Alto, CA; or Houston, TX.

Key Responsibilities

• Analyze industry and competitor offerings to identify best practices and areas for improvement in trade structure, product support, etc.
• Program Manage the ACS requirements gathering, document process flow, and delivery of the Quote‑to‑Cash and support systems tailored to the business requirements of our DS & AI solutions.
• Validate integration requirements between CRM and ERP systems to support both sales and product support functions are met.
• Conduct regular reviews of operational processes, recommending and implementing improvements as needed.
• Generate reports and dashboards to track key performance indicators related to the Quote‑to‑Cash process.
• Foster effective communication and collaboration among teams, including Sales, Finance, Customer Support, and Product Development.
• Develop and deliver training programs to team members on trade structure, support systems, and related processes.
• Maintain comprehensive documentation for system configurations, processes, and best practices.

Experience Knowledge & Skills

• Proven experience (6+ years) in business operations, program management, or similar role in a company developing and launching SaaS software products.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Excellent communication and interpersonal skills, capable of collaborating with diverse teams.
• Proven experience in optimizing trade structures and developing product support systems, preferably in the software industry.
• Familiarity with CRM, ERP systems, and automation tools.
• Detail‑oriented mindset with a passion for driving efficiency and process improvement.
• Prior experience in the enterprise software market (preferable, but not required)

Education

• Bachelor’s degree in business administration, Operations Management, or related field.
• PMP Certification

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance

Per the Colorado statute, the estimated range of compensation for this job in that location, at the time of this posting, is $118-150,000. This position may be eligible for incentive pay, for openings where this is applicable.