Program Associate, Meals on Wheels Ops & Outreach

ViziRecruiter,LLC.; New York (NY); On-site; USD 40,000 - 45,000; Full time

Job summary

Henry Street Settlement on Manhattan's Lower East Side seeks a diligent program coordinator for the Healthy Seniors Select Meals on Wheels program. You will coordinate referrals, manage rosters and route sheets, help ensure timely deliveries, and act as a primary contact for participants and partners.

The role requires a High School diploma, a NY driver’s license, and comfort with Excel/database work. Schedule is 35 hours weekly, Monday–Friday, with lifting up to 40 lbs, and non-exempt status.

Qualifications

• High School diploma or equivalent required.
• Strong Excel, data entry and record keeping abilities.
• Excellent written and verbal communication with community partners.

Responsibilities

• Coordinate all incoming client referrals and ensure information is accurate and shared with subcontractors.
• Maintain client rosters, route sheets, and program records with daily updates.
• Serve as primary contact for participants, case managers, and partners; respond to inquiries and resolve issues.
• Prepare meal orders, coordinate changes with caterers, and reconcile documentation.
• Participate in daily operational review meetings with leadership to resolve discrepancies.
• Outreach to welcome new clients and support onboarding.
• Provide route coverage and assist with additional duties as needed.

Skills

Driver's license

Excel proficiency

Data entry

Communication skills

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Job description

Henry Street Settlement on Manhattan's Lower East Side seeks a diligent program coordinator for the Healthy Seniors Select Meals on Wheels program. You will coordinate referrals, manage rosters and route sheets, help ensure timely deliveries, and act as a primary contact for participants and partners.

The role requires a High School diploma, a NY driver’s license, and comfort with Excel/database work. Schedule is 35 hours weekly, Monday–Friday, with lifting up to 40 lbs, and non-exempt status.