Program Associate, DV/RRH

All-Chicago-Making-Homelessness-History; Chicago (IL); Hybrid; USD 50,540,000 - 71,716,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Retirement plan

Job summary

All Chicago is seeking a GBV Rapid Re-Housing Program Associate to support RRH partnerships and act as the main contact for program guidance and procedures. This role also backs the Program Manager during annual monitoring, refresher trainings, and monthly partner meetings.

The position requires familiarity with housing subsidies, strong writing and organizational skills, and the ability to work hybrid in Chicago. Training and collaboration with DFSS regulations are part of the job scope.

Qualifications

• Background in social services, homeless services, or related field preferred.
• Experience working with Gender-Based Violence population a plus.
• Understanding of housing subsidies (RRH, PSH, voucher programs) desirable.
• Effective writing and verbal communications skills required.
• Strong administrative and data management capabilities.

Responsibilities

• Review and approve Client Assistance requests for RRH program participants.
• Prepare and facilitate quarterly partner meetings and monthly case manager meetings.
• Assist with internal and external audits preparations and execution.
• Liaise with partner agencies, landlords, and the Rapid Rehousing team.
• Identify and support agencies for RRH pilot projects and initiatives.
• Maintain workflows and guidance reflecting federal, state and local mandates.

Skills

Flexibility and Adaptability

Communication

Detail orientation

Facilitation

Tools

MS Office

Salesforce

AvidXchange

Job description

Description

REPORTS TO:

Program Manager, DV/RRH

STATUS:

Non-exempt, hourly

LOCATION:

Chicago, Illinois, (Hybrid/remote schedule)

SALARY RANGE:

$36,687 - $52,059(commensurate with experience)

ABOUT ALL CHICAGO:

All Chicago’s mission is to unite our community and resources to provide solutions that ensure and sustain the stability of homes. On any given night, nearly 12,000 Chicagoans do not have a place to call home. These are our neighbors and together we can ensure that we all have stable homes.

All Chicago's mission to end and prevent homelessness is rooted in 4 pillars- emergency financial assistance, community partnerships, data analytics, and training and research. We strengthen our community’s collective efforts to prevent and end homelessness, guided by a vision of impact, influence, and inspiration. As our name implies, All Chicago brings together homeless service providers, non-profit partners, donors, and people with the lived experience of homelessness in a strategic effort to make homelessness history in Chicago.

All Chicago has expanded its programming to focus on serving people fleeing gender-based violence (GBV), including those fleeing domestic violence, human trafficking, sexual assault, and other unsafe situations. HUD awarded All Chicago 4.1 million of DV Bonus funding to serve the GBV population. All Chicago is the grant recipient. All Chicago works to select, train, and support DV providers in the Chicago area to provide services to individuals fleeing GBV that lack financial resources and have no subsequent resident.

All Chicago brings a sense of collaboration to our work and actively seeks solutions through partnership. Come work with passionate, like-minded colleagues in a supportive environment as we help end homelessness. Learn more at www.allchicago.org.

Position Summary:

Primarily, the GBV Program Associate will be responsible for supporting the GBV Rapid Re-Housing partnerships through being the main point of contact for any questions or concerns that may arise regarding programmatic guidelines, policies and procedures.

The Program Associate will also provide support to the Program Manager during annual and cyclical activities, such as annual monitoring site visits, Refresher and Orientation training for and monthly Rapid Re-Housing Partner Meetings.

Desired Core Competencies:

• Flexibility and Adaptability: Demonstrated willingness to adapt to changing situations and work in diverse settings.
• Communication: Communicates clearly and collaboratively through written and verbal methods.
• Detail orientation: Able to process and organize a lot of information, complete detailed tasks, and remain organized.
• Facilitation: Facilitates effective meetings with partner agencies, manages conflict, and promotes joint problem solving.

Specific Responsibilities:

DV Rapid Rehousing Program Associate Duties:

• Responsible for reviewing and approving Client Assistance requests to provide immediate assistance to participants in the RRH program
• Assist with preparing and facilitating Quarterly partner meetings, monthly case manager meetings, support hour, and other trainings as need arises
• Assist with preparation for and execution of internal and external audits.
• Act as a liaison for partner agencies with Chicago Rents, the Rapid Rehousing team, landlords throughout the city of Chicago and community organizations
• Will help identify and support agencies for various pilot projects that the RRH team initiates
• Have familiarity with renter protections including but not limited to the Just Housing Amendment and the Residential Landlord and Tenant Ordinance
• Assist with creating and maintaining workflows and guidance documentation to reflect the most accurate information from federal, state and local mandates for case managers
• Complete 40-hour Domestic Violence training once every two years to remain in compliance with DFSS regulations

Additional Program Team Duties

• Respond to calls from homeless and at-risk community members seeking resources and assistance
• Provide back-up support for other Program Team activities including but not limited to attending Accelerated Moving Events (AME’s) and in-person facilitation
• Collaborate with other Program Associates in creating, formatting and implementing workflows and documentation updates

Other Duties:

• Support All Chicago staff, as necessary

Requirements

• A background in social work, homeless services, supportive housing, direct service or equivalent experience is highly preferred
• Experience working with the Gender-Based Violence population
• A familiarity of social services and resources available across the city of Chicago
• Understanding of housing subsidies (including but not limited to Rapid Rehousing, Permanent Supportive Housing, voucher programs) and/or experience with priority populations such as survivors of gender-based violence and youth highly desirable
• Effective writing and verbal communications skills
• Strong administrative and data management skills
• Skilled in office-based applications including but not limited to: MS Office (Word, Excel, Outlook, PowerPoint, Teams), Salesforce, AvidXchange

Compensation:

All Chicago offers comprehensive benefits package which includes medical, dental, vision insurance, and disability, employer-matched retirement plan, paid leave, and more.