Program Associate, Community Engagement

Citizens Committee for New York City; New York (NY); Hybrid; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Retirement match

Professional development

Job summary

CitizensNYC in New York, NY, is seeking a Program Associate, Community Engagement, to strengthen the citywide network of grassroots leaders. You will design and facilitate workshops, coordinate events, and support grant cycles with data and outreach activities.

The role requires 2–4 years in related work, a bachelor’s degree or equivalent, and comfort with Salesforce, FormAssembly, Excel, and Airtable. Hybrid schedule with on-site days in Harlem and remote days as needed.

Qualifications

• Hold a bachelor's degree or equivalent experience.
• Have 2–4 years of experience in event coordination, outreach, workshop facilitation, or program support.
• Be organized, proactive, and able to manage multiple projects at the same time.
• Familiarity with Salesforce, FormAssembly, Excel, and Airtable, including creating spreadsheets, tables, and charts; pivot tables and filters; data tracking; Airtable views, forms, and basic automations.
• Be comfortable conducting surveys, analyzing data, and summarizing insights.
• Strong communication skills and ability to engage diverse communities; Spanish, Mandarin, Arabic or other NYC language preferred.

Responsibilities

• Design, coordinate, and facilitate in-person and virtual workshops, orientations, and community convenings.
• Collaborate with staff and facilitators to develop engaging agendas and materials.
• Manage event logistics: scheduling, venue coordination, registrations, and follow-up.
• Gather participant feedback to improve future workshop design and delivery.
• Conduct weekly outreach to grantee partners and community leaders to raise awareness.
• Represent CitizensNYC at community meetings, workshops, and public events.
• Assist with grant review and coordination of orientations, check-ins, and reports.
• Record and manage data related to applications, events, and outreach in Salesforce and FormAssembly.

Skills

Workshop facilitation

Outreach

Data management

Public speaking

Education

Bachelor's degree or equivalent

Tools

Salesforce

FormAssembly

Excel

Airtable

Job description

Program Associate, Community Engagement

Title: Program Associate, Community Engagement

Supervisor: VP of Programs

Location: New York, NY (Hybrid)

Salary: $60,000 to $70,000

Deadline to Apply: October 30th, 2026

Overview

CitizensNYC, founded in 1975 as one of the nation’s first micro-funding organizations, provides financial and capacity-building support to thousands of neighborhood leaders who are making their communities more connected, resilient, and healthier. Every year,CitizensNYCreceives thousands of applications and awards hundreds of microgrants of up to $5,000 across all five boroughs to small nonprofits, small businesses, volunteer-led initiatives, and public schools.Our grantee partners define their community priorities, and as a result we support a diverse range of projects in the areas of arts and culture, education and youth, environment and climate, health and wellness, economic development, and public safety.

Beyond our grant making, we are a convener and capacity-builder for community leaders across all five boroughs. Through our interconnected programs, we foster a network where grassroots leaders come together to share knowledge, exchange ideas, and develop solutions that strengthen the social and economic fabric of New York City. We connect grantee partners to public and private sector leaders to foster trusted relationships that advance their visions for local change.

The Program Associate, Community Engagement strengthens our citywide network of grassroots leaders by designing andfacilitatingworkshops, coordinating events, conducting ongoing outreach, and supporting the full lifecycle of our microgrant programs. Reporting to the VP of Programs,theProgramCoordinator will lead:

1. workshop design and facilitation
2. event coordination
3. weekly in-person and virtual outreach
4. grantmaking support
5. data, surveys, and systems management in Salesforce,FormAssembly, Excel, andAirtable

CitizensNYCoperates a hybrid office, with work on site in the office two days per week Tuesday and Thursday in our Harlem office, and flexibility to work remotely on non-office days.

Key Responsibilities

Workshop Design, Events, and Facilitation

• Design, coordinate, andfacilitatein-person and virtual workshops, orientations, and community convenings that promote collaboration, leadership development, and skill-building among grantee partners
• Collaborate with staff and external facilitators to develop engaging agendas, materials, and content that align with program goals
• Manage eventlogistics, including scheduling, venue coordination, materials preparation, registration, and follow-up communications
• Gather and synthesize participant feedback to strengthen future workshop design and delivery

Outreach and Community Engagement

• Conduct weekly in-person and virtual outreach to grantee partners, community organizations, and local leaders to increase awareness and participation inCitizensNYCprograms and events.
• RepresentCitizensNYCat community meetings, workshops, and public events
• Support both in-person and virtual outreach efforts, with an expectation of evening and weekend availability during open grant cycles
• Maintainaccuratecontact and engagement records in Salesforce
• Share event highlights, community stories, and insights with the Development and Communications teams

Grantmaking and Program Support

• Assistwith the grant review process, including reading and summarizing applications,identifyingcommunity needs and trends, and mapping grantselectionto restricted donations in collaboration with the development team
• Support clear andtimelycommunicationswith applicants and awardees throughout the grant cycle
• Help coordinate orientations, check-ins, and reporting processes for grantee partners

Data, Surveys, and Systems Management

• Use Salesforce andFormAssemblyto record and manage data related to applications, events, and outreach
• Conduct surveys, collect community feedback, and support information gathering efforts that strengthen capacity-building planning
• Generate reports to track participation, engagement, and program impact
• Utilize Excel andAirtableto support program data tracking, analysis, and workflow improvements
• Identifyopportunities to improve workflow efficiency and strengthen data accuracy across program activities

Qualifications

• Hold abachelor'sdegree or equivalent experience
• Have two to four years of experience in event coordination, outreach, workshop facilitation, or program support
• Be organized, proactive, and able to manage multiple projects at the same time
• Have familiarity with Salesforce,FormAssembly, Excel, andAirtable, including:
• Creating spreadsheets, tables, and charts
• Using pivot tables and filters
• Managing data sets and tracking systems
• Creating and updatingAirtableviews, forms, and basic automations
• Be comfortable conducting surveys, analyzing data, and summarizing insights
• Be a strong communicator who enjoysfacilitatinggroup discussions andengagingdiverse communities
• Be a creative problem-solver who thrives in collaborative and fast-paced environments
• Fluency in Spanish, Mandarin, Arabic, or another language widely spoken in NYC is strongly preferred
• Be available to work evenings and weekends during peak periods, especially during open grant cycles
• Bring a good sense of humor and commitment toCitizensNYC’smission

Salary and Benefits

$60,000 to $70,000 with benefits package, including fully covered health insurance, retirement savings with matched contribution, and support for training and professional development.

Equal Opportunity Statement

CitizensNYCis an Equal Opportunity Employer. We prohibit discrimination in all employment activities—including recruitment, hiring, promotion, compensation, training, and termination—on the basis of any characteristic protected by federal, state, or local law (such as race, color, national origin, sex, age, religion, disability, veteran status, sexual orientation, gender identity, familial status, marital status, or status as a victim of domestic violence).CitizensCommittee for New York City provides reasonable accommodations to individuals with disabilities throughout the application and employment process.We value and welcome applicants with diverse perspectives, experiences, and backgrounds. We believe that when our team mirrors the communities we serve, we become stronger, more creative, and more impactful.