Civic Engagement Coordinator

Center for Family Life in Sunset Park; New York (NY); Hybrid; USD 58,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

403(b) match

Paid time off

Job summary

Center for Family Life in Sunset Park is seeking a Civic Engagement Coordinator to support community engagement, advocacy, and participation in public decision‑making. The role connects residents with program teams and external partners to influence neighborhood outcomes.

The position emphasizes building trust, organizing events, and translating policy into clear information for diverse communities, with a focus on equity and empowerment.

Qualifications

• Master’s degree with at least 2 years of relevant experience.
• Bachelor’s degree with at least 4 years of relevant experience in advocacy or civic engagement.
• Knowledge of local government structures and public decision‑making processes.
• Experience with community‑based organizations, coalitions, or public agencies.
• Strong written, verbal, facilitation, and relationship‑building skills.
• Ability to communicate complex information clearly and accessibly.
• Bilingual or multilingual proficiency preferred.

Responsibilities

• Build relationships with community members and support active participation in civic processes.
• Gather and elevate community feedback to inform programs and advocacy.
• Organize and facilitate community meetings, listening sessions, and forums.
• Develop civic engagement initiatives based on identified priorities.
• Support participation in hearings and coordinate with government agencies and partners.
• Monitor policy developments and translate into accessible materials for staff.

Skills

Community engagement

Facilitation

Public speaking

Relationship building

Bilingual English/Spanish

Policy advocacy

Education

Master’s in Social Work/Public Policy

Bachelor’s in related field

Job description

Description

JOB TITLE: Civic Engagement Coordinator

JOB TYPE: Full-time

PROGRAM: Family Enrichment Center

EXEMPTION: Non-Exempt

REPORTS TO: Program Director

SUPERVISORY ROLE: No

SALARY/HOURLY RATE: $31.86 - $35.71/hour; Annualized salary: $58,000-$65,000, based on 35 hours/week work.

WEEKLY HOURS: 35 Hours

WHO WE ARE

Center for Family Life in Sunset Park (CFL) (https://centerforfamilylife.org) is a nationally recognized social service organization. CFL's mission is to promote positive outcomes for children and adults in Sunset Park, Brooklyn by providing a comprehensive range of neighborhood-based family and social services.

POSITION SUMMARY/PURPOSE OF THE POSITION

The Civic Engagement Coordinator supports the organization's community engagement, civic participation, and advocacy efforts. Working closely with community residents, staff, community partners, and public institutions, the Coordinator helps identify community priorities, strengthen resident participation, support community-led initiatives, and create opportunities for residents to engage in issues that affect their families and neighborhoods.

The position serves as a bridge between community experiences, organizational programming, and public systems. A core focus of the role is ensuring that community members have access to information, opportunities to share their perspectives, and meaningful ways to participate in civic and public decision‑making processes.

I. KEY RESPONSONSIBILITIES INCLUDE, but are not limited to:

• Build strong and trusting relationships with community members and support their active participation in civic engagement, advocacy, and community decision‑making.
• Gather and elevate community feedback, concerns, and priorities, and use them to inform organizational programming, community engagement strategies, and advocacy initiatives.
• Organize and facilitate community meetings, listening sessions, workshops, forums, and public education activities that encourage dialogue, learning, and participation.
• Develop and implement civic engagement and advocacy initiatives based on identified community needs, interests, and priorities.
• Support community members in participating in public hearings, community meetings, and other civic engagement opportunities, and coordinate communication with government agencies, elected officials, community-based organizations, coalitions, and other external partners around community‑identified priorities.
• Monitor and research relevant policy, legislative, regulatory, and budget developments, translate complex information into clear and accessible materials, and collaborate with internal program teams to connect emerging community concerns with broader civic engagement and advocacy efforts.

II. QUALIFICATIONS

• Master’s degree in Social Work, Public Policy, Public Administration, Community Organizing, Political Science, Urban Planning, or a related field, with a minimum of two (2) years of relevant professional experience.
• Bachelor’s degree in Social Work, Public Policy, Political Science, Public Administration, Community Development, Urban Studies, Education, Sociology, or a related field, with a minimum of four (4) years of relevant experience in advocacy, community organizing, civic engagement, policy analysis, government relations, or a related area.
• Knowledge of issues affecting communities.
• Familiarity with local, city, and state government structures and public decision‑making processes.
• Experience working with community‑based organizations, coalitions, public agencies, or other community and civic partners.
• Strong written, verbal, facilitation, and relationship‑building skills.
• Experience organizing community events, trainings, workshops, forums, or public meetings.
• Ability to communicate complex information in a clear, accessible, and culturally responsive manner.
• Bilingual or multilingual proficiency preferred.
• Demonstrated commitment to community empowerment, equity, inclusion, and social justice.
• Bilingual proficiency in English and Spanish or English and Chinese preferred.

III. RELATIONSHIP WITH OTHERS

• Build and maintain collaborative relationships with community members, program participants, colleagues, community partners, and public institutions.
• Serve as a bridge between community priorities, organizational goals, and public systems.
• Demonstrate respect for diverse cultural, linguistic, and socioeconomic backgrounds.
• Foster mutually respectful partnerships with community members and families.
• Work collaboratively across departments and programs to support organizational goals and community‑identified priorities.

IV. WORKING CONDITIONS

• Work is performed in both office and community‑based settings.
• Regular local travel is required.
• Participation in evening and occasional weekend meetings, community events, hearings, and civic engagement activities may be required.
• Occasional travel outside the immediate service area may be necessary.
• Hybrid work arrangements may be available based on organizational needs.

V. BENEFITS

• Medical, dental, vision, and life insurance benefits along with the opportunity to participate in additional voluntary life insurance, disability insurance, and a flexible spending account.
• 403(b) retirement plan, including employer match and employer non-elective contribution at the employer’s discretion.
• 12 holidays, 2 floating holidays, and 20 paid vacation days per year. One sick day per month.

NYC Equal Employment Opportunity Statement

It is the Agency’s policy to provide equal employment opportunity for all applicants and employees. Center for Family Life in Sunset Park does not unlawfully discriminate on the basis of actual or perceived race, sexual and reproductive health decisions, height and weight, color, religion, religious creed, sex, sexual and reproductive health decisions, gender, gender identity, gender expression and sex stereotyping, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition or information, family care or medical leave status, military caregiver status, military status, veteran status, marital status, domestic partner status, sexual orientation, status as a victim of domestic violence, sexual assault or stalking, enrollment in a public assistance program, engaging in protected communications regarding employee wages, requesting a reasonable accommodation on the basis of disability or bona fide religious belief or practice, or any other basis protected by local, state, or federal laws. Consistent with the law, CFLSP also makes reasonable accommodations for disabled applicants and employees; for pregnant employees who request an accommodation with the advice of their health care providers, for pregnancy, childbirth, or related medical conditions; for employees who are victims of domestic violence, sexual assault or stalking; and for applicants and employees based on their religious beliefs and practices.