Appendix III – Scope of Engagement - Program Assistant Intern I
Location: 3310 Eastern Ave, Baltimore, Maryland (Hybrid)
Division: Operations
Unit: N/A
Reports To: Operations Manager 2 & Operations Manager 3
Position Type: Internship / Independent Contractor (1099)
Classification: Hourly
Compensation: FFS / Billable per service / $15
Disclosure – Multi-Entity Contractor Role
This 1099 Independent Contractor internship encompasses responsibilities across two affiliated organizations under shared leadership:
- Community Wellness Psychiatric Rehabilitation Center, LLC
- Community Wellness Outpatient Mental Health Center, LLC
About the Role
Community Wellness Psychiatric Rehabilitation Center, LLC and Community Wellness Outpatient Mental Health Center, LLC is seeking a motivated, detail-oriented Program Assistant Intern I to support the delivery and coordination of programs designed to promote health, wellness, and community engagement. This internship offers valuable, hands-on experience in nonprofit operations, client support, and program coordination within a dynamic, community-centered environment.
Key Responsibilities
- Assist in the planning, coordination, and execution of wellness programs, workshops, and community activities
- Maintain and update participant records, databases, and program documentation
- Support communication efforts including participant outreach, email correspondence, and social media
- Prepare program-related materials such as presentations, reports, and informational handouts
- Provide logistical support for internal meetings (e.g., scheduling, agenda creation, and note-taking)
- Offer on-site support for client interactions, including program intake
- Collaborate with staff, volunteers, and community partners on special projects and programmatic operations
- Track and report program metrics, participation levels, and client outcomes
- Assist with filing, recordkeeping, and compliance-related administrative tasks
- Research best practices, community trends, and relevant health data to inform program decisions
- Conduct post-event follow-ups, including compiling survey responses and participant feedback
- Monitor inventory and order supplies for program activities
- Contribute to the development of promotional content and outreach materials
- Support grant writing efforts by gathering data, drafting summaries, or compiling background information
- Shadow staff during client sessions and team meetings to learn about clinical and programmatic operations
Qualifications
- Currently enrolled in a degree program in Public Health, Social Work, Nonprofit Management, Communications, or a related field.
- Strong organizational and administrative skills with keen attention to detail
- Excellent written and verbal communication
- Proficiency in Microsoft Office Suite and Google Workspace; experience with Canva or social media platforms is a plus
- Ability to work independently while also contributing to a collaborative team
- Enthusiastic, adaptable, and passionate about community wellness and social impact
Assigned Service Tasks
- Rehabilitation Assessment
- Client Satisfaction Survey
- Entitlement Case Management Services
- Psychiatric Rehabilitation Program Services
- Outpatient Mental Health Services
Benefits
- Meaningful hands-on experience in community health and program administration
- Opportunities for mentorship and professional development
- Networking with professionals, community partners, and stakeholders in the nonprofit sector