Program Assistant III – Retirement Services (Secret Clearance)

Bering-Alaka'ina Holdings, LLC; Arlington (VA); On-site; USD 74,000 - 84,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Dental insurance

Disability insurance

Life insurance

Tuition reimbursement

Paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC in Arlington, Virginia, seeks a Program Assistant III to support the Office of Retirement-Annuitant Services for a government customer. The role involves admin tasks, filing, front-desk coverage, and processing annuity and retirement-related inquiries.

Requirements include a high school diploma and four years of general experience, U.S. citizenship, and an active Secret Clearance. Compensation ranges from $74,368 to $84,068 with a range of benefits.

Qualifications

• Four (4) years of general experience.
• U.S. Citizen.
• Active Secret Clearance required.

Responsibilities

• Perform administrative tasks in support of various functions including but not limited to: rep annuitant files for scanning, prepare files for removal off-site, file and maintain scanned retirement packages.
• Provide front desk coverage and answer questions about retirement; refer calls to staff and offices.
• Assist Office Administrator and perform typing and data entry as needed.
• Prepare, research, and compute individualized annuity estimates.
• Answer phone and email inquiries about retirement benefits.
• Assist staff with complex calculations or multifaceted issues of Foreign Service retirement.
• Assist with all aspects of annuitant services (health & life insurance and annuity issues).
• Use and track cases through our new case management system.
• Process death benefits claims for survivors of deceased Foreign Service annuitants.
• Work with other staff, offices, and agencies to resolve cases.

Skills

Administrative support

Front desk coverage

Data entry

Communication skills

Annuitant services knowledge

Education

High school diploma or equivalent

Tools

Case management system

Typing

Job description

Bering-Alaka`ina Holdings, LLC in Arlington, Virginia, seeks a Program Assistant III to support the Office of Retirement-Annuitant Services for a government customer. The role involves admin tasks, filing, front-desk coverage, and processing annuity and retirement-related inquiries.

Requirements include a high school diploma and four years of general experience, U.S. citizenship, and an active Secret Clearance. Compensation ranges from $74,368 to $84,068 with a range of benefits.