Program Assistant III-Office of Retirement-Annuitant Services

Bering-Alaka'ina Holdings, LLC; Arlington (VA); On-site; USD 74,000 - 84,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Dental insurance

Disability insurance

Life insurance

Tuition reimbursement

Paid time off

11 paid holidays

Job summary

Bering-Alaka`ina Holdings, LLC in Arlington, Virginia, seeks a Program Assistant III to support the Office of Retirement-Annuitant Services for a government customer. The role involves admin tasks, filing, front-desk coverage, and processing annuity and retirement-related inquiries.

Requirements include a high school diploma and four years of general experience, U.S. citizenship, and an active Secret Clearance. Compensation ranges from $74,368 to $84,068 with a range of benefits.

Qualifications

• Four (4) years of general experience.
• U.S. Citizen.
• Active Secret Clearance required.

Responsibilities

• Perform administrative tasks in support of various functions including but not limited to: rep annuitant files for scanning, prepare files for removal off-site, file and maintain scanned retirement packages.
• Provide front desk coverage and answer questions about retirement; refer calls to staff and offices.
• Assist Office Administrator and perform typing and data entry as needed.
• Prepare, research, and compute individualized annuity estimates.
• Answer phone and email inquiries about retirement benefits.
• Assist staff with complex calculations or multifaceted issues of Foreign Service retirement.
• Assist with all aspects of annuitant services (health & life insurance and annuity issues).
• Use and track cases through our new case management system.
• Process death benefits claims for survivors of deceased Foreign Service annuitants.
• Work with other staff, offices, and agencies to resolve cases.

Skills

Administrative support

Front desk coverage

Data entry

Communication skills

Annuitant services knowledge

Education

High school diploma or equivalent

Tools

Case management system

Typing

Job description

Bering-Alaka`ina Holdings, LLC is looking for a Program Assistant III-(RET - Office of Retirement-Annuitant Services) to provide support for our government customer in Arlington, Virginia.

DESCRIPTION OF RESPONSIBILITIES

• Responsible for performing administrative tasks in support of various functions including but not limited to:
  • Rep annuitant files for scanning.
  • Prepare annuitant and annuitant and active employee files for removal off-site
  • File and maintain scanned retirement packages and other scanned documents.
  • Perform OFF mail pickup and distribution and run office errands.
• Provide front desk coverage including answering basic questions about retirement, referring calls to the appropriate staff and office (s) (Charleston Service Center, Retirement Accounts Division or Payroll)
• Assist Office Administrator
• Other clerical tasks as assigned including some typing and data entry.
• Prepare, research, and compute individualized annuity estimates.
• Answer phone and email inquires about many other aspects of Foreign Service and Civil Service retirement benefits.
• Assist staff with complex calcuations or multi-facted issues of the Foreign Service.
• Assist with all aspects of annuitant services (health & life insurance and annuity issues).
• Use and track cases through our new case management system.
• Process death benefits claims for surviors of deceased Foreign Service annuitants.
• Work with other staff, offices, and agencies to resolve cases.
• Process both CS and FS retirement cases.

REQUIRED DEGREE/EDUCATION/CERTIFICATION

Minimum education: High school diploma or equivalent education.

REQUIRED SKILLS AND EXPERIENCE

• Four (4) years of general experience.

REQUIRED CITIZENSHIP AND CLEARANCE

• U.S. Citizen
• Must have an active Secret Clearance

COMPENSATION DETAILS

• $74,368-$84,068
• The compensation range or hourly rate provided is a good faith estimate at the time of posting. Final compensation will be determined based on qualifications, experience, skills, internal equity, market conditions, and applicable laws.

Bering-Alaka`ina Holdings, LLC is a fast-growing government service provider. Employees enjoy competitive salaries. Eligible employees enjoy a 401K plan with company match; medical, dental, disability, and life insurance coverage; tuition reimbursement; paid time off; and 11 paid holidays.

We are an Equal Opportunity/Affirmative Action Employer of individuals with disabilities and veterans. We not illegally discriminate in employment decisions on the basis of any protected categories. If you are a person with a disability and you need an accommodation during the application process, please click here to request accommodation. We E-Verify all employees.

As a part of BSNC, Bering- Alakaina Holdings gives hiring, promotion, training, and retention preference to BSNC shareholders, descendants and shareholder spouses who meet the minimum qualifications for the job. Qualified job candidates will generally be considered in the following order: BSNC shareholders, descendants, shareholder spouses, current employees, and outside candidates. The BSNC Shareholder Development department tracks and monitors the implementation of the Shareholder Hire Preference across its operations.

Bering-Alaka`ina Holdings, LLC is comprised of industry-recognized government service firms designated as Alaska Native Corporation (ACN)-owned and 8(a) certified businesses and includes Ke`aki Technologies, LLC; Laulima Government Solutions, LLC; Kūpono Government Services, LLC; Kapili Services, LLC; Po`okela Solutions, LLC; Kīkaha Solutions, LLC;and Pololei Solutions, LLC.

For additional information, please visit www.beringalakaina.com

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