Program Assistant - Hylant Administrative Services

Hylant; Toledo (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Hylant is seeking a Program Assistant to support State Sales managers and the Underwriting team for a designated program. This role emphasizes accuracy, organization, and proactive collaboration to advance underwriting knowledge and program administration.

You will handle new and renewal applications, data entry, loss runs, policy issuance checks, and account documentation, while coordinating with teammates to meet deadlines and maintain quality service.

Qualifications

• High School diploma and two years of administrative support experience.
• Experience in the insurance industry highly preferred.
• Attention to Detail: Maintain consistently accurate work.
• Communication: strong written and verbal communication skills (including e-mail).
• Coachable: Follow directions and demonstrate accountability to support professional growth.
• Organization / Prioritization: Demonstrate strong organizational skills to manage peaks in workloads, day-to-day responsibilities within set deadlines.

Responsibilities

• Creating of new and renewal applications and data entry to process assigned submissions in a timely fashion.
• Ensuring applications are complete and thoroughly documented on assigned accounts.
• Creation of loss runs or other reports.
• Binding and invoicing new and renewal accounts.
• Policy issuance quality analysis processes.
• Processing cancellations, non-renewals, reinstatement, endorsements, and audits.

Skills

Attention to Detail

Communication

Coachable

Organization

Teamwork

Adaptability

Integrity

Initiative

Resourcefulness

Education

High School diploma

Job description

The Opportunity:The Program Assistant provides support to the State Sales managers and Underwriting team for assigned program while continuing to grow and develop insurance and underwriting knowledge. The position also supports management and coworkers with projects through leadership, teamwork, training, and implementation. This position may provide an avenue for joining the underwriting team as part of career progression.In This Role You Will Execute On:Assist Underwriting with:Creating of new and renewal applications and data entry to process assigned submissions in a timely fashionEnsuring applications are complete and thoroughly documented on assigned accountsCreation of loss runs or other reportsBinding and invoicing new and renewal accountsPolicy issuance quality analysis processesProcessing cancellations, non-renewals, reinstatement, endorsements, and auditsIn This Role You’ll Need:High School diploma and two years of administrative support experience. Experience in the insurance industry highly preferred.Attention to Detail: Maintain consistently accurate work. Does not let important details slip through the cracks. Is able to read between the lines and ensure all duties are fulfilled accurately and efficiently.Communication: strong written and verbal communication skills (including e-mail).Coachable: Follow directions and demonstrate accountability to support professional growth.Organization / Prioritization: Demonstrate strong organizational skills to manage peaks in workloads, day-to-day responsibilities within set deadlines.Strong work ethic demonstrated by desire to succeed and complete tasks while effectively managing competing priorities and obstacles.Team Player: natural inclination to collaborate, share knowledge, problem solve as part of a team.Flexibility and Adaptability: Able to learn new concepts and accept new challenges to grow into new responsibilities. Adjusts quickly with changing priorities and conditions.Honesty/integrity: does not cut corners ethically, does what is right, not just what is easy or expedient.Initiative: Identifying what needs to be done and doing it before being asked or before the situation requires it.Resourceful: Finds innovative ways to overcome obstacles or solve problems. Also finds ways to deal with unforeseen challenging situations using resources that are readily available.About Hylant Administrative Services (HAS)Hylant Administrative Services (HAS) provides program members with specialized program administration solutions, including underwriting, claims, sales/marketing and risk management services which are not often fulfilled by the commercial market.HAS offers a complete administrative service model providing alternative insurance solutions to over 1,000 program members. Our model includes a knowledgeable and professional team of underwriters, claim adjusters, sales executives and risk management specialists. With 45+ team members HAS is the most responsive and innovative program administrator in the industry.Why Hylant?Since 1935, Hylant has been a family‑owned insurance brokerage built on relationships, trust, and a people‑first mindset. We believe great work is rooted in understanding people — our clients, our communities, and each other — and delivering thoughtful solutions that rise above the expected.Anything But Typical. Everything for You. isn’t just a message; it’s how we show up. It reflects a culture where people come first, careers are supported with purpose, and going above and beyond is the standard, not the exception. At Hylant, you’re more than an employee, you’re part of a team that treats one another like family and works together to make a meaningful impact.