Program Assistant (Financial Aid Office)

Contra Costa Community College District; Martinez (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Contra Costa Community College District is seeking a Program Assistant in the Financial Aid Office in Martinez, CA. This temporary, full‑time role runs August through December with a 40‑hour work week and standard daytime hours.

The position requires two years of responsible admin experience and a high school diploma or equivalent, plus related coursework. Proficiency with Microsoft Office applications and strong communication are essential to support student services and program compliance.

Qualifications

• Two (2) years of experience performing responsible administrative duties in a related program.
• Possession of a high school diploma/GED or the equivalent plus additional coursework in a field related to the area of assignment.
• Modern software applications (Microsoft Office Suite, etc.).

Responsibilities

• Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus.
• Prepares correspondence, memos and statistical materials; answers phones.
• Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office for the purpose of complying with financial and legal program requirements.
• Reviews applications or other program documents to determine acceptance.
• Processes eligibility and services for categorical programs in compliance with Title 5 regulations.
• Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.).
• Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas.
• Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
• Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs.
• Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications.
• Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services.
• Prepares and maintains records and files related to student contacts and the provision of services.
• Participates in and facilitates special events and activities as needed.
• Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations.
• Performs related duties as assigned.

Skills

Administrative duties

Education

High school diploma / GED

Tools

Microsoft Office Suite

Job description

Program Assistant (Financial Aid Office)

Our Vision for Social Justice

We are seeking people who recognize the critical role community colleges play in social justice, who have ability in this space, enthusiasm for this work, ideas and vision to improve our approaches, and a commitment to achieving equitable academic success for the 50,000+ students attending our five beautiful colleges and centers. Our social justice work calls for employees who have a sense of social responsibility, interest in our community and world in which we live.

The intention of social justice work is to strengthen humanity by understanding that every person deserves the benefits of fully participating in our society and institutions.

Academic researchers have illustrated that crucial social justice principles are a compilation of equality, equity, diversity, inclusion, engagement, environmental sustainability and human rights. These complex principles are challenging to operationalize in higher education; yet we are steadfast in our diligence to forge ahead to advance this vital mission.

Community colleges are uniquely positioned to lead higher education in the work of social justice. Many of our students come from historically underserved and underrepresented backgrounds; students of color, students with recent immigrant histories, students from cycles of low income if not poverty, students from indigenous communities, and students from first‑generation families.

The idea of promoting social mobility through education is unconditionally and uncompromisingly embraced by community colleges. This is an exciting role, and it comes with a heavy responsibility. Simply put, we need to create environments where our students achieve greater academic success, so much so that we close our persistent equity/opportunity gaps.

Recruitment Details

Recruitment Type: Temporary/Hourly Assignment (Internal and External applicants)

Position Status: Temporary

Overtime Status: Non‑Exempt (eligible)

Position: Full‑Time

If temporary, employment duration: August - December

# of Hours Scheduled Per Week: 40

Work Schedule By Day and Work Hours: Monday – Friday 8:00am – 5:00pm

Shift Differential %: N/A

# of Months: 5

Non‑work Periods: N/A

Examples of Duties/Essential Functions

• Performs a variety of administrative support functions to assist in coordinating a student services program on assigned campus.
• Prepares correspondence, memos and statistical materials; answers phones.
• Compiles data from a variety of sources for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor’s Office for the purpose of complying with financial and legal program requirements.
• Reviews applications or other program documents to determine acceptance.
• Processes eligibility and services for categorical programs in compliance with Title 5 regulations.
• Awards and disburses support services (e.g. book vouchers, meal tickets, grants, etc.).
• Arranges, schedules and assists in the development of training programs for faculty, staff and managers; assists faculty as needed in providing information on specific programs or areas.
• Assists students with navigating college processes as appropriate for assigned program; assists students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
• Assists in the preparation of presentations, written information and other resource materials concerning available college and community services and programs.
• Assists in the development and performs delivery of workshops, activities and special programs to provide or promote access to and increased awareness of available student support services and programs; coordinates logistics, scheduling and participant communications.
• Coordinates with other departments and/or external vendors to arrange for support equipment, materials and services.
• Prepares and maintains records and files related to student contacts and the provision of services.
• Participates in and facilitates special events and activities as needed.
• Establishes appropriate linkages to special populations or community groups served; promotes program through participation in outreach and associations with high schools, middle schools or other local, regional or national organizations.
• Performs related duties as assigned.

EXPERIENCE AND TRAINING

Two (2) years of experience performing responsible administrative duties in a related program.

EDUCATION / LICENSE OR CERTIFICATE

Possession of a high school diploma/ GED or the equivalent plus additional coursework in a field related to the area of assignment.

CONDITION OF EMPLOYMENT

Must not have any unresolved financial issues with the U. S. Department of Education that would prohibit the ability to obtain National Student Loan Data System ( NSLDS ) access immediately.

Policies and regulations related to a specific student services program.

Applicable laws and statutes governing access to public programs and services.

Modern office procedures, practices and technology/equipment.

Philosophy and objectives of students services programs.

Problems encountered by students supported.

English usage, grammar, spelling, punctuation and vocabulary.

Basic statistical compilation and other record keeping methods and procedures.

Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To

• Assist students in identifying concerns and problems and suggest appropriate alternatives to resolve those concerns.
• Prepare and maintain a variety of records, reports, and confidential materials related to students.
• Schedule and perform a variety of support functions pertaining to assigned student support program area.
• Understand and carry out verbal or written instructions.
• Communicate effectively, both orally and in writing.
• Work independently and exercise good judgment in performing assigned duties.
• Keyboard with accuracy.
• Establish and maintain effective working relationships with those contacted in the course of performing required duties.
• Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio‑economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications

• Experience assisting students navigate the college admissions and/or financial aid process.
• Experience supervising student workers, monitoring work schedules, and reviewing timecards.
• Ability to perform detail‑oriented tasks and review forms for accuracy and completeness.

Foreign Degree and Credit Statement

In accordance with the Human Resources Procedure 3050.05, all foreign degrees and credits used to meet the minimum qualifications must be evaluated by an approved National Association of Credential Evaluation Services ( NACES ) agency www.naces.org prior to the implementation of the equivalency process. You must upload your evaluation with your application when you apply for this position to be considered. We cannot accept foreign degree evaluations after the closing date. The candidate bears all responsibility and costs associated with obtaining the evaluation.

Employee Benefits

• Insurance: The district offers health, vision, dental and life insurance for monthly classified employees and managers/supervisors and their eligible dependents.
• Monthly classified employees and managers/supervisors covered by another health medical plan may waive District coverage and receive a monthly cash stipend.
• Retirement: Most employees are members of the PERS (Public Employees Retirement System). Faculty employees and Academic Managers are members of the STRS (State Teachers Retirement System). Police Service employees are members of Safety Public Employees Retirement System.
• Deferred Compensation: The District offers two optional deferred compensation plans. Eligible employees have a choice of the 457, 403b plans and a selection of savings and investment options.
• Leave Allowance: The District offers monthly eligible classified employees and managers/supervisors a generous vacation and sick leave benefits as well as 20 paid holidays annually (which can vary based on length of winter break).
• Additional Benefits: The District also offers monthly eligible classified employees and managers/supervisors educational reimbursements, employee assistance programs, a travel assistance plan, longevity compensation, retiree benefits, employee discounts on health memberships and a comprehensive wellness program.

• Classified Employees Local 1 Contract (Article 20-Benefits): https://www.4cd.edu/hr/localonecontract/2022-2025%20Local%201%20Contract.pdf
• Managers/Supervisors/Confidential Personnel Manual (Section 8-Insurance Benefits): https://www.4cd.edu/gb/policies-procedures/manuals/MSC_08.pdf

POST OFFER PRE-PLACEMENT EVALUATION PROGRAM (PEP)

All job offers of employment are conditional upon the applicant’s satisfactory results of the Post Offer Pre-Placement Evaluation Program. This involves a physical strength test to demonstrate a minimum level of strength to perform the essential duties of the job. There is no charge for this service. Please do not make an appointment for testing until you have received notification from the Human Resources Department after a job offer is extended. The positions we currently evaluate are: Building Maintenance Worker, Custodian I and II, Lead Custodian, Cook, Food Services Assistant, Food Services Supervisor, Food Services Supply Clerk, Food Services Coordinator, Grounds Worker/ Gardener I and II, Senior/ Lead Grounds Worker/Gardener, Lead Maintenance Mechanic, Senior Equipment Maintenance Worker. If you are not hired in a listed classification, you may disregard this notification.

ADA Accommodations

In conformance with the Americans with Disabilities Act, requests for reasonable accommodations may be made to [e-mail]. For administrative purposes, requests must be made at the time of application.

Employment Equity and Non‑Discrimination

It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.

Supplemental Questions

• * Tell us how you meet the minimum qualifications: A) EXPERIENCE AND TRAINING Two (2) years of experience performing responsible administrative duties in a related program. AND B) EDUCATION/LICENSE OR CERTIFICATE Possession of a high school diploma/GED or the equivalent plus additional coursework in a field related to the area of assignment. (Open Ended Question)

Required Documents

• Resume/CV
• Application for Equivalency
• Unofficial Transcript (must show degree(s) conferred)
• Unofficial Transcript 2
• Foreign Degree Evaluation Form (NACES Approved Agency)

Contra Costa Community College District
District Office
500 Court Street
Martinez, CA 94553

Candidate Employment Notice

The Immigration Reform and Control Act of 1986, Public Law 99‑603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country.