Program Assistant, Financial Aid (Fontana Campus)

Chaffey College; Rancho Cucamonga (CA); On-site; USD 49,000 - 59,000; Full time

Benefits offered by this job

Excellent benefits package

Job summary

Chaffey College seeks a Program Assistant, Financial Aid at the Fontana Campus. This full-time, 12-month classified contract supports intake interviews, referrals to campus and community services, coordination of tutorial services, outreach, and reporting to assist a diverse student population.

Hours are Monday–Friday, 7:30am–4:30pm (with Thursday 10am–7pm); starting salary is $4,845 monthly plus excellent benefits.

Qualifications

• Demonstrated sensitivity to diverse backgrounds in a community college environment.
• Knowledge of programs for educationally and economically disadvantaged persons.
• Ability to communicate effectively orally and in writing; advise students and collaborate with staff.

Responsibilities

• Conducts intake interviews and determines need for services and referrals.
• Provides guidance, workshops, and orientation; explains program policies.
• Coordinates tutoring services by recruiting and supervising peer tutors.
• Establishes recruitment relationships and prepares promotional materials.
• Compiles and analyzes student data; prepares narrative and statistical reports.
• May monitor budget and maintain resource library.
• Performs clerical tasks as needed.

Skills

Communication skills

Leadership / training

Record keeping

Diversity sensitivity

Education

Associate degree with coursework in social services

Job description

Program Assistant, Financial Aid (Fontana Campus)

Chaffey College

Salary: $4,845.00 Monthly

Job Type: Classified Contract

Job Number: 26-27/00025

Location: 16855 Merrill Ave., Fontana, CA

Department: Financial Aid

Closing: 10/14/2026 11:59 PM Pacific

Position Description

Under general supervision, performs one or more of the following major functions in a program for a special needs student population: intake interviewing; coordination of referrals to other on- and off-campus services; coordination of tutorial services; community outreach and recruitment. May direct the work of student assistants, peer tutors, or other employees. May be assigned to collect, compile, classify, and report a variety of program data.

Responsibilities

• Conducts intake interviews, determines need for services and/or program eligibility; interprets test results; makes referrals to other on- and off-campus programs and services.
• Provides a variety of general guidance to assist students in meeting educational goals; presents workshops; assists in student orientation; explains program policies and procedures.
• Coordinates tutorial services by recruiting, training, directing, and evaluating student peer tutors.
• Establishes relationships with high school and community agency personnel for program recruitment purposes; coordinates the development and preparation of promotional materials.
• Compiles, analyzes, processes, reports, and interprets a variety of student data; prepares a variety of narrative and statistical reports based on student data; assists in preparing grant proposals to establish funding base; maintains current files and records.
• Assists in development or program goals, activities, and budget; may monitor budget.
• Maintains resource library.
• May provide clerical assistance when needed.
• Performs related duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS

• Demonstrated evidence of sensitivity to and understanding of the diverse academic, socioeconomic cultural, disability, gender identity, sexual orientation, and ethnic backgrounds in a community college environment.
• Knowledge of the objectives and methodologies of programs designed to assist educationally and economically disadvantaged persons.
• Ability to communicate effectively orally and in writing, establish cooperative working relationships with staff, administrators, faculty, students, and others contacted in the course of performing assigned duties; ability to advise students regarding educational goals and to provide tutorial support.
• Ability to train and direct the work of other employees, student assistants, and peer tutors.
• Ability to keep accurate records and prepare statistical and narrative reports.
• Any combination of education, training, and experience that provides the required knowledge, skills, and abilities. An example of this would be an associate degree with coursework or experience in social services, and an understanding of the needs and characteristics of educationally and economically disadvantaged student populations.

MEETING MINIMUM QUALIFICATIONS DOES NOT ASSURE THE CANDIDATE OF AN INTERVIEW. Applications will be evaluated taking into account the breadth and depth of relevant education, experience, skills, knowledge and abilities.

Additional Information

SPECIAL CONDITIONS

• Local travel may be required for recruitment and community relations activities.
• Working hours: Monday, Tuesday, Wednesday, Friday, 7:30am to 4:30pm; Thursday, 10am - 7pm . Hours may vary according to assignment.

C ON D I T I O N S OF EMPLOYMENT

This is a full-time, 12-month, classified bargaining unit position. Starting date: as soon as possible. Range 13 of the CSEA Salary Schedule, with a starting salary of Step A, $4,845. Excellent benefit package.

Being able and ready to work in-person with Chaffey students, Chaffey employees, or other members of the Chaffey community/Chaffey partners/Chaffey contractors is an essential function of this job.