Program Assistant - EAC

Canine Companions; Concord (CA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Employer-Paid Health Coverage

Paid Time Off

403(b) Retirement Plan

Volunteer Hours

Employee Assistance & Wellness Program

Inclusion and Diversity Committee

Job summary

Canine Companions in Concord, CA is seeking a Program Assistant to ensure client applications are processed accurately and to provide broad support across the office. You will read and respond to requests, track applications, and submit files to the review committee while assisting volunteers and graduates throughout the program.

You will support team training sessions, coordinate dog transport, and maintain detailed records in Salesforce.

Qualifications

• Must have strong time management and organizational skills.
• Excellent verbal and written communication abilities.
• Ability to multitask and meet deadlines with detailed records.
• Dog handling experience preferred.
• Prior experience working with people with disabilities preferred.

Responsibilities

• Reading, assessing and responding to all requests regarding applications.
• Applicant tracking throughout application process.
• Submission of completed applications to review committee.
• Office administration support in Salesforce.
• Conduct volunteer onboarding.
• Instruct clients during Team Training.
• Provide follow-up and support to graduates following Team Training.
• Coordinate dog transport.

Skills

Time management

Organizational skills

Verbal communication

Written communication

Multitasking

Office software

Tools

Salesforce

Job description

At Canine Companions, we’re dedicated to making a difference in the lives of people with disabilities. As an employee, you’ll help provide independence to individuals, while also giving a dog a meaningful job. Our commitment to our mission is reflected in our equally strong dedication to our employees.Our Employee BenefitsWe believe in offering a comprehensive benefits package to ensure the well-being and growth of our team:Employer-Paid Health Coverage: Medical, dental, and vision benefits for staffPaid Time Off: 14 paid holidays annually, including an Inclusion Holiday, plus 17 paid days off (PTO) during your first yearRetirement Savings: Employer-matched 403(b) retirement planCommunity Engagement: Additional paid hours to volunteer within your communityEmployee Assistance & Wellness Programs: Support for both professional and personal well-beingInclusion and Diversity Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progressEmployee Testimonial\"Seeing the full circle of teams: puppy, to training, to placement to graduation and after, it's kind of amazing the amount of moving parts, particularly when dealing with both people and dogs that we are still so successful in what we do. \"— Program Team MemberThe Program Assistant is responsible for ensuring that all client applications are processed appropriately and provides general support.Key ResponsibilitiesReading, assessing and responding to all requests regarding applications.Applicant tracking throughout application processSubmission of completed applications to review committeeOffice administration support in SalesforceConduct volunteer onboardingInstruct clients during Team TrainingProvide follow-up and support to graduates following Team TrainingCoordinate dog transportQualificationsTo be successful in this role, candidates should possess the following:Must Have:Ability to perform several tasks concurrentlyTime management and organizational skillsExcellent verbal and written communication skillsAbility to organize and maintain detailed records, complete paperwork and meet deadlinesAbility to use computers; word processing, spreadsheet, email, customer relations management database, internet-based phone systemKnowledge of office equipmentNice to Have:Previous administrative or office experience preferredDog handling experience preferredPrior experience working with people with disabilities desiredCompensationSalary Range: $20-22 per hourSchedule:Full-TimeInclusion and Diversity CommitmentWe recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions.The base salary range above represents the low and high of the range for this position. Actual salaries will vary and may be above or below the range based on various factors, including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees.Pursuant to local Fair Chance Ordinances, we will consider for employment qualified applicants with arrest and conviction records.Accommodation RequestIf you need accommodations during the interview process, please let us know. We are committed to ensuring all applicants have equal access to the opportunity to succeed.