Program Assistant Community Education and Outreach

Hospital for Special Surgery; Northern, New York (KY, NY); Hybrid; USD 96,822,000 - 147,197,000; Part time

Job summary

Hospital for Special Surgery is seeking a per diem, part-time video education content developer with a background in health education and public health. The role supports research, production, and post-production workflows for digital platforms, including YouTube, with collaboration across departments.

The ideal candidate has a bachelor's degree and 1-2 years of relevant experience, strong Microsoft Office skills, and excellent attention to detail.

Qualifications

• Bachelor's Degree required; 1-2 years of experience preferred.
• Interest in public health, video production or health education content development.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams) required.

Responsibilities

• Assist with research and development of engaging health education content by identifying timely topics, clinical experts, and key opportunities.
• Plan and coordinate pre-production logistics; schedule and organize video shoots across departments.
• Assist with content development and production for digital platforms, ensuring high-quality materials for platforms (e.g., YouTube).
• Support post-production workflows including video editing, accessibility and compliance, and platform uploads.
• Track and analyze video performance metrics to inform reach and strategy.
• Assist with video marketing by selecting and promoting monthly content and monitoring engagement metrics.
• Collaborate with social media and marketing teams to post video content and optimize descriptions, keywords, and metrics.
• Assist with accessibility software management; review and maintain captioning files.
• Provide administrative support during livestream webinars produced in the Media Studio.
• Assist with interdepartmental communications for production; talent scheduling and footage requests.
• Maintain production timelines and video files using project management software.
• Support Community Education & Outreach initiatives and respond to ad-hoc requests.

Education

Bachelor's Degree

Tools

Vimeo

Video editing

Microsoft Office

Job description

How you move is why we’re here. Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status Per Diem Part time Work Shift Compensation Range

The base pay scale for this position is $33.79 - $51.37. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

• Assist with the research and development of engaging health education content by identifying timely topics, clinical experts, and key education opportunities.
• Plan and coordinate pre-production logistics, collaborate across departments to schedule and organize video shoots.
• Assist with content development and production for digital platforms, ensuring high-quality educational materials for digital platforms (i.e. YouTube).
• Support post-production workflows, including video editing, accessibility and compliance, and platform uploads.
• Track and analyze video performance metrics to inform content reach and strategy.
• Assist with video marketing efforts by selecting and promoting monthly content and monitoring engagement metrics.
• Collaborate with HSS social media and marketing teams to post video content and optimize video descriptions, keywords, and metrics.
• Assist with the management of accessibility software; process, review and maintain captioning files.
• Provide key administrative support during livestream webinars produced in the Media Studio.
• Assist with interdepartmental communications dedicated to production to support the management of content development including talent scheduling and footage requests.
• Maintain production timelines and video files using project management software.
• Support Community Education & Outreach initiatives and respond to ad-hoc production and other requests as needed.

Required Qualifications

Bachelors Degree required 1-2 years of experience preferred Interest in public health, video production or health education content development Proficiency with Microsoft Office Suite (i.e., Word, Excel, PowerPoint, Teams) required Position is hybrid - Access to a working computer, internet, and phone required Excellent attention to detail, organization skills, written and verbal communications skills Ability to meet deadlines and manage competing priorities Strong interpersonal, organizational, written and verbal communication skills and ability to multi-task Demonstrated ability to take initiative while working in a team-oriented environment

Preferred Qualifications

Familiarity with digital content platforms Familiarity with Vimeo or minor video editing

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.

HSS is nationally ranked No. 1 in orthopedics (for the 17th year in a row) and No. 3 in rheumatology by U.S. News & World Report (2026-2027). Our guiding principles are helping us in our search for exceptional talent-candidates that align with our unique workplace culture and who want to maximize the abundant opportunity for growth and success.

Our patients say it best: We receive consistently high ratings from our patients for the quality of our doctors and our hospital. More than 3,000 have shared their experience in their own words.