Program Assistant, Case Management

Valley Health System; Virginia (MN); On-site; USD 2,664,000 - 3,863,000; Full time

Benefits offered by this job

Zero-Deductible Health Plan

Dental and vision insurance

Generous Paid Time Off

Tuition Assistance

Retirement Savings Match

Professional development

Job summary

Valley Health System is seeking a Program Assistant to support the Case Management team with patient documentation, chart updates, and care coordination. The role involves clerical tasks under the supervision of a nurse or social worker.

Requirements include a high school diploma or GED and at least one year of clerical experience; medical terminology is preferred. The position follows the first shift in the United States and offers health benefits and professional development opportunities.

Qualifications

• One year of clerical experience is required.
• Medical terminology is preferred.
• Keyboarding and computer skills are required.

Responsibilities

• Assist the Case Management team with documentation of admissions, updates and discharge information.
• Withdraw and insert information into patient charts and facilitate delivery of patient care through administrative tasks.
• Support communication among team members under supervision of a registered nurse or social worker.
• Perform other duties deemed appropriate by the leader.

Skills

Clerical experience

Critical thinking

Team player

Patient interaction

Education

High School Diploma or GED

Tools

Keyboarding

Medical Terminology

Job description

As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible.

Department Details

• Department: NURSE CASE MANAGERS
• Role ID: 208415
• Worker Sub Type: Regular
• Work Shift: First Shift (United States of America)
• Pay Range: $19.34 - $28.04

Job Description

The Case Management Program Assistant assists the Case Management (CM) team in all aspects of CM job duties. This includes, but is not limited to, the assistance of documentation of the patient's admission, clinical updates, and discharge information. The Program Assistant withdraws and inserts information into patient charts and facilitates the delivery of patient care by performing specific administrative/clerical tasks, supports functions and facilitating communication among team members under the supervision of a registered nurse or social worker, as well as any other duties deemed appropriate by the leader.

Education

• High School Diploma or GED is required.

Experience

• One year of clerical experience is required.
• Medical terminology is preferred.

Qualifications

• Keyboarding and computer skills/knowledge is required.
• Medical Terminology is preferred.

Requirements / Skills

• Ability to use good judgment and critical thinking skills to prioritize multiple tasks and solve problems is required.
• Competent to successfully interact with patients according to their special needs which may apply based on the age of the patient served.
• Ability to prioritize duties is required.
• Ability to relate to a wide variety of patient demographics in terms of age, race, ethnicity, and disability.
• Ability to act as a team player and patient advocate.
• Must obtain annual flu vaccine.
• Positive, pleasant, and cooperative attitude is required.
• Ability to display a professional demeanor with patients, families, physicians, and VHS employees.
• Ability to work under stressful conditions and remain pleasant and productive.

Benefits

• Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• Robust Employee Assistance Program
• Membership to Healthy U: An Incentive-Based Wellness Program
• Health savings account & flexible spending account for childcare
• Life insurance
• Short-term and long-term disability
• Professional development
• Discounts to on-campus dining
• Visit valleyhealthbenefits.com for full scale of what we offer.

Growth Opportunities

Our team is expanding, and we want to hire the most talented people we can. Continued success depends on it!