Program Assistant 2

Linn-Benton Comunity Clg-Santiam; Albany (OR); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Bilingual pay incentive

Job summary

LBCC is seeking a part-time Campus Tours & Recruitment Assistant to support Student Recruitment Specialists by coordinating campus tours, outreach, and follow-ups with prospective students. You will input visitor data into the recruitment CRM and assist training of student workers.

Responsibilities include coordinating tours with schools and community groups, updating the tour schedule, and maintaining strong customer service while communicating in English and Spanish as needed.

Qualifications

• Position requires an AA/AS degree, plus one year of related clerical, customer service, or adult education experience, OR an equivalent combination of education and experience.
• Must have well developed oral and written communication skills and college level math skills.
• Requires desire to work with students and strong customer service abilities.

Responsibilities

• Provide campus visits to prospective students and conduct tours for groups.
• Outreach to schools and community groups to plan large campus tours.
• Input visitors' information into the recruitment CRM system and perform follow-ups.
• Assist with recruitment events and training of student workers and ambassadors.
• Correspond with prospective students by email and in person as needed.

Skills

desire to work with students

general clerical practices

word processing

spreadsheets

database usage

Internet applications

public speaking

customer service

bilingual English/Spanish preferred

inclusivity and cultural awareness

Education

AA/AS degree

equivalent combination of education and experience

Tools

CRM software

Microsoft Word/Excel

Internet applications

Job description

Works with Student Recruitment Specialists to provide campus visits to prospective students. Conducts tours. Provides outreach and follows-up with prospective students.

• Works collaboratively with the department and assists with recruitment events.
• Works with schools and community groups to plan large campus tours.
• Conducts campus tours for prospective students and large groups.
• Ensures visitors input their information into the recruitment CRM system.
• Responsible for outreach and follow-up with prospective students after a campus tour takes place.
• Corresponds in person and through email with prospective students, as needed.
• Updates campus tour schedule and availability via CRM system, as needed.
• Assists with training student workers and student ambassadors as tour guides.

Physical Requirements and Working Conditions:

Requires the ability to operate computer and other office equipment. Requires ability to accurately process words and numbers in person, via Internet, and via the telephone, with or without accommodations. Ability to communicate in person and in front of groups including both English and Spanish speakers is preferred. Requires the ability to move throughout campus, conducting tours, including climbing stairs with or without accommodation. Work is performed in an office setting with minimal exposure to health or safety hazards. Conducting tours requires the employee to move throughout campus, with some exposure to weather extremes. Considerable time is spent working on a computer.

Education and Experience

Position requires an AA/AS degree, plus one year of related clerical, customer service, or adult education experience, OR and equivalent combination of education and experience.

Knowledge, Skills, and Abilities

• Requires desire and commitment to work with students.
• Requires knowledge of general clerical practices and principles.
• Must be skilled in using personal computers, word processing, spreadsheet, database, and Internet applications.
• Must have well developed oral and written communication skills and college level math skills.
• Requires public speaking skills.
• Requires the ability to independently carry out the duties of the position efficiently and effectively.
• Must be able to use word processing, spreadsheet, and Internet applications.
• Ability to communicate effectively both in English and Spanish one-on-one, over the phone, and in group settings preferred.
• Must have strong customer service skills.
• Must be able to work respectfully and inclusively with individuals of all cultures, backgrounds, perspectives, differences, and abilities.
• Prefer knowledge of procedures and processes in Admissions, Registration, and Student Affairs is preferred.
• General knowledge of LBCC instructional programs is preferred.

Employment Requirement

Employment Requirement Criminal Background Check - C4

All Part-time Classified employees begin at Step 1 of the salary schedule, corresponding to the position’s grade. Placement at a higher step on the salary schedule is not negotiable. Step increases are subject to eligibility, and only take place at the end of the Fiscal Year in July if approved and submitted by the employee’s supervisor of record. Hours worked in more than one position or department cannot be combined for step advancement. Part-time Classified employees are paid once monthly, on the last day of the month.

• Athletic Trainers, Farm Aides, Sign Language Interpreters, Transcribers, and Translators can find individual hourly rate information at the bottom of the Salary Schedule.
• LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more detailed information, please review the LBCC Bilingual Pay Incentive Administrative Policy.

Additionally, please note:

• As a condition of employment, all new employees are required to be compensated via direct deposit.
• Offers of employment are contingent on the applicant having Oregon residency at the time work commences.
• Employment is subject to completion of a post-offer criminal background check.
• Linn-Benton Community College does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s Form I-9 confirming authorization to work in the United States of America.

Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices.

We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre-employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre-employment check process, please reach out to Human Resources at [e-mail]

LBCC is an Equal Opportunity Educator and Employer.

Posting Number: 0601283-NC

Posting Date: 08/27/2026

Closing Date: 09/10/2026

Supplemental Questions

• * LBCC requires all employees to maintain a primary physical residence within the State of Oregon. Remote work is not available to individuals residing outside Oregon. If you are currently located out-of-state, are you willing to relocate to Oregon before your work assignment begins?
  • I am currently a resident of the State of Oregon
  • Yes - I am willing to relocate to the State of Oregon if I am offered the position
  • No - I am only interested in remote work
• * The College is unable to support employment-based visa sponsorship (e.g., H-1B). Will you now or in the future require sponsorship for a work visa?
  • Yes - I will need future work sponsorship for a work visa
  • No - I will not need future work sponsorship for a work visa