Program Assistant

Children's National Hospital; Washington (District of Columbia); On-site; USD 26,000 - 43,000; Full time

Job summary

Children's National Hospital in Washington, DC seeks an Administrative Support professional to assist Program Manager and Program Coordinator in daily tasks, maintain financial records, and manage office files. The role includes fundraising research, donor communications, and coordinating events.

The position emphasizes accuracy, timely reporting, and high-quality customer service in a busy clinical environment, with a commitment to patient privacy and safety.

Qualifications

• High School Diploma or GED required.
• 1 year of administrative tasks experience required.
• Proficient in MS Office including Outlook, Excel, Access.

Responsibilities

• Assist staff in daily program tasks and projects; provide administrative support to Program Manager and Program Coordinator.
• Maintain office files and manage purchase and reimbursement requests; handle financial records.
• Assist with fundraising by researching funding prospects, drafting donor communications, and coordinating fundraising logistics.
• Support special projects related to program goals and mission; assist with data collection and research while ensuring privacy per IRB.
• Collaborate with team on day-to-day tasks and ensure excellent customer service to clinical teams and patient families.
• Promote safety and ensure accurate, timely communication and documentation.

Skills

Microsoft Office

Outlook

Excel

Access

Report writing

Professionalism under deadlines

Web design

Desktop publishing

Education

High School Diploma or GED

Job description

641 S Street NWWashington, DC 20001Kids Are Our Everything.Department10128 AHC/CHC AdministrationPay Range$18.54 - $30.89Assist staff in the daily execution of program tasks and projects, providing administrative support to Program Manager and Program Coordinator. Responsible for maintaining office files, completing purchase and reimbursement requests, as well as managing financial records. Assist with fundraising by researching funding prospects, drafting communication with prospective donors, and managing logistics for fundraising events. Assist with special projects related to program goals and mission.Minimum EducationHigh School Diploma or GED (Required)Minimum Work Experience1 year performing administrative tasks (Required)Required Skills/KnowledgeProficient in all Microsoft Office applications, including Outlook, Excel, and Access.Ability to produce quality reports under tight deadlines.Ability to maintain composure and professionalism in a busy clinic environment.Web design and desktop publishing skills a plus.Functional AccountabilitiesAdministrative SupportMaintain office files.Complete purchase and reimbursement requests, as well as manage financial records.Ability to produce quality reports under tight deadlines.Special ProjectsAssist with special projects related to program goals and mission.May coordinate volunteer effort.Data and ResearchWill occasionally be tasked with keeping statistics regarding program.Ability to produce quality reports under tight deadlines.Maintain research databases in a manner which meets IRB requirements for protection of patient privacy.TeamworkCollaborate with co-workers on day-to-day tasks and responsibilities.Customer ServiceProvide excellent customer service to clinical team, patient families, referring physicians.Help families navigate complex hospital system and helps with coordination of care.Act as advocate for patients and families, facilitating service delivery and removing barriers to care.SafetySpeak up when team members appear to exhibit unsafe behavior or performanceContinuously validate and verify information needed for decision making or documentationStop in the face of uncertainty and takes time to resolve the situationDemonstrate accurate, clear and timely verbal and written communicationActively promote safety for patients, families, visitors and co-workersAttend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performanceThe disclosed salary range includes the minimum and maximum rates within which Children’s National believes an individual’s base pay rate will fall for this position. It is not typical for an individual to be hired at or near the maximum of the pay range. The exact pay rate for this position will be based on a variety of factors in alignment with the Children’s National compensation philosophy. These factors are legitimate and non-discriminatory including, but not limited to, the current market conditions; organizational needs; the individual’s combination of prior work experience, level of education, knowledge, skills, and other qualifications. Children’s National is committed to providing a fair and competitive total rewards package to each of our employees. This base salary range does not include our comprehensive benefits package or any additional compensation for which this position may be eligible.Childrens National Hospital is an equal opportunity employer that evaluates qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender, identity, or other characteristics protected by law. The “Know Your Rights” poster is available here: and the pay transparency policy is available here: Know Your RightsPay Transparency Nondiscrimination Poster.Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.