Program Assistant

RWD Consulting, LLC; Washington (District of Columbia); Hybrid; USD 65,000 - 77,000; Full time

Job summary

RWD Consulting, LLC seeks Program Assistants to provide administrative, clerical, and program support under the Public Diplomacy Modernization Act of 2021 in Washington, DC. Position requires a Bachelor's degree and active SECRET clearance, with hybrid work (onsite 3 days/week).

Responsibilities include organizing audience research, evaluating information, drafting reports, and coordinating across U.S. government offices. Strong analytical, communication, and tech skills are essential.

Qualifications

• Requires a Bachelor's degree and active security considerations.
• Experience analyzing program papers and proposals for consistency with guidance.
• Ability to liaise across U.S. government bureaus and offices.

Responsibilities

• Serve as R/PPR action officer for Public Diplomacy Modernization Act implementation.
• Coordinate audience research, digital analytics, and evaluations across bureaus.
• Draft written reports and contribute to biannual advisory reporting.
• Coordinate input from departments and synthesize data for decision makers.
• Ensure timely dissemination of guidance and maintain information flow.

Skills

Analytical thinking

Written and oral communication

Stakeholder engagement

Collaboration across agencies

Problem solving

Adaptability

Technology tools (G Suite, Slack)

Education

Bachelor's Degree

Tools

G Suite

Slack

Microsoft Office

Job description

RWD Consulting, LLC is seeking Program Assistants to provide administrative, clerical, and program support assistance in meeting the requirements of the Public Diplomacy Modernization Act of 2021. Salary Range: $65,000-$77,000

Required Qualifications

• A Bachelor’s Degree is required
• Current active SECRET Security clearance
• Current or previous Department of State work experience preferred
• Hybrid - Onsite 3 days a week
• Demonstrable project experience with significant stakeholder engagement
• Proven ability to analyze program papers and proposals in order to ensure consistency with established guidance and commitments
• Proven ability to analyze and evaluate information derived from a variety of sources
• Experience compiling and synthesizing information for use by decision makers
• Experience utilizing analytical and evaluative techniques to identify, consider and resolve issues or problems for management
• Experience communicating both orally and in writing to senior managers within and outside of the Department/Office, ideally on research or foreign affairs matters
• Proven ability to liaise across U.S. government bureaus and offices
• Exceptional written and oral communication skills
• Fluency in modern technology collaboration tools including G Suite, Slack, etc.
• Proficiency in Microsoft Office suite
• Ability to approach problems analytically and holistically, considering the individual problem and the impact on the larger system
• Adaptability to work flexibly and efficiently in a rapidly changing environment
• Demonstrated curiosity in continued learning and growth on the job
• Openness to critique (including from other disciplines), curiosity to learn from a spectrum of perspectives, and experience or strong interest in collaborating closely with others
• Familiarity working with or supporting a research team preferred
• *CONUS and OCONUS travel may be required to support the Office's research and evaluation initiatives, and may be required to travel to high-threat posts.

Scheduling Details

• Monday - Friday (8a-5p)

Duties Include, But Are Not Limited To The Following

Serve as Research/Policy, Planning, Resources (R/PPR) action officer on implementation of the Public Diplomacy Modernization Act of 2021.

• (a) supporting the Director of Public Diplomacy Research and Evaluation in their duties to organize and oversee audience research, digital analytics, and impact evaluations across all public diplomacy bureaus and offices of the Department;
• (b) supporting diplomatic posts in the conduct of audience research, monitoring, and evaluation;
• (c) sharing appropriate public diplomacy research and evaluation information within the Department and with other appropriate Federal departments and agencies;
• (d) drafting the biannual report to the Advisory Commission on Public Diplomacy Subcommittee on Research and Evaluation.

Specific Duties And Responsibilities

• Assist the Director in convening Department bureaus and offices to meet the requirements of Section 5603 of the FY21 National Defense Authorization Act.
• Assist the Director in the design, development, and implementation of systems and processes to coordinate and oversee public diplomacy research and evaluation.
• Assist the Director in the design, development, and deployment of a knowledge management platform for sharing public diplomacy research and evaluation information across the Department, as well as mechanisms for sharing information with other appropriate Federal departments and agencies.
• Assist the Director by coordinating, consolidating, and synthesizing input from Department bureaus and agencies on public diplomacy research and evaluation efforts. Prepare detailed written reports concerning the status of research and monitoring and evaluation efforts utilizing information management systems/databases to retrieve requested data. Draft Department input to the biannual report to the United States Advisory Commission on Public Diplomacy Subcommittee on Research and Evaluation.
• Support efforts by the Director to ensure that research and evaluation findings are integrated into public diplomacy strategic planning and resource prioritization.
• Ensure efficient dissemination and timely flow of correspondence, actions, guidance, policy, and information and good communication between Department research and evaluation units.
• Ensure memoranda and other correspondence for information, approval, or clearances received are directed promptly through appropriate channels and meet appropriate deadlines and formats.
• Keep abreast of new policies, procedures, regulations, directives, etc. that impact the efficiency to meet legislative mandates.

RWD Consulting, LLC is an Equal Opportunity Employer.