CTI Care Coordinator

CN Guidance and Counseling Services, Inc; Hauppauge (NY); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

403(b) retirement plan

Paid holidays

Personal days

Job summary

CN Guidance & Counseling Services is seeking a Care Coordinator to join the Critical Time Intervention Team. You will deliver time-limited, phase-based care management, develop person-centered plans, and connect clients with community resources to support continuity of care during transitional times.

Responsibilities include assessing clients, developing care plans with the supervisor, coordinating with healthcare providers, and providing outreach in the field.

Qualifications

• Bachelor's or Master's in Social Work, Psychology, Education, Rehabilitation, Counseling or related field preferred.
• Experience providing direct services to individuals with mental health and/or substance use disorders.
• Excellent written and verbal communication skills; ability to document per program standards.
• Knowledge of Medicaid, Social Security and entitlements preferred.

Responsibilities

• Conduct initial and ongoing assessments to document strengths, needs, goals, and resources.
• Develop and document client-centered, interdisciplinary care plans with supervision.
• Maintain communication with clients, healthcare providers, family, and resources.
• Coordinate care planning and transitions with other providers.

Skills

Interpersonal skills

Communication

Bilingual preferred

Education

Bachelor's degree

Master's degree

Tools

Electronic health records

Job description

Job Definition

The Care Coordinator works with the CN Guidance Critical Time Intervention Team to deliver services within an evidence-based model that is time limited, phase-based care management approach focused on enhancing continuity of care during transitional times. Care Coordinators develop the person center plan, share knowledge of community resources, provide linkage to resources and engage individuals in skill building.

Educational Requirements

Bachelor's Degree or Master's Degree in one of the following fields preferred: Social Work, Psychology, Education, Rehabilitation, Occupational Therapy, Counseling, Community Mental Health, Sociology, Speech and Hearing, Physical or Recreational therapy. Degrees in other related areas may be considered.

Experience Required

• For H.S. Diploma/GED level candidates, four (4) years of related human service and direct service experience required.


• For B.A. level candidates, one (1) year of related human service and direct service experience required.


• Experience should be in providing direct services to individuals with severe mental health disorders, co-occurring substance abuse disorders, developmental disorders, and/or physical disabilities, in linking clients to a broad range of services essential to independent community livening, and in advocacy for underserved or disenfranchised populations.

Bilingual preferred. Working knowledge of computer software and electronic health record systems. Demonstrated competency in written, verbal and computational skills to present and document records in accordance with program standards. Experienced in and demonstrated comprehensive understanding and working knowledge of the interdisciplinary planning process and the developmental treatment model. Knowledge and sociological understanding of Medicaid, Social Security and other entitlements preferred. Excellent interpersonal skills required. Knowledge of cultural competence and sensitivity.

Essential Duties And Responsibilities

• Conducts initial and ongoing assessments of assigned clients to document strengths, needs, goals and resources.


• Participates in the development/documentation /review and update of client centered comprehensive, integrated, interdisciplinary care plan in consultation with Program Supervisor and other team members to ensure focus on desired outcomes.


• Maintains effective communications with clients, primary care physicians, substance abuse and mental healthcare providers, family, collateral resources and other Agency staff on behalf of clients.


• Maintains documents, records, statistics, and other related reports in an organized, timely and accurate manner as per policy and procedure.


• Coordinates care planning with other providers of services/ resources to ensure goal directed, collaborative care, including care transitions.


• Works as part of the CTI team and attends and participates in team meetings to provide input/feedback around psychosocial conditions/comorbidities to review client status, update plans and goals, review outcomes to further program goals.


• Acts as a resources/consultant to all team members on psychosocial and/or substance abuse issues and resources.


• Provides face to face as well as telephonic outreach, engagement and service planning in the field.


• Acts as a linkage to community services including medical, behavioral, residential, entitlement and any other needed services per interdisciplinary care plan.


• Monitors overall service delivery to clients to ensure coordination and continuity; advocates with service providers/resources as needed.


• Provides crisis intervention and follow-up on an as-needed basis 24 hours a day, 7 days a week.


• Actively engage in agency wide trainings and work groups as well as NYS specific training on and for the CTI model.


• Participate in ongoing supervision, training and education as needed to ensure a high quality of service delivery and continued professional growth.


• Facilitate sharing of data with the individuals to whom it applies to facilitate partnered decision-making and to keep clients informed of progress.


• Complete QI Training during onboarding and participate in QI refresher training as needed.


• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.


• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.


• Health and Safety Awareness: Include any relevant knowledge or experience regarding health and safety protocols to ensure a safe work environment for all employees.


• Other duties as assigned.

Benefits

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical


• Dental


• Vision


• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit


• Flexible Spending Account


• 403(b) retirement plan


• Long Term and Short Term Disability


• Legal Plan


• Dependent Care Expense Account


• Life Insurance/Supplemental Life Insurance


• Pet Insurance


• HRA


• Training programs including a Mentorship program


• Employees may be eligible for Federal/Public Student Loan Forgiveness


• Career growth and Promotional opportunities


• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more

CN Guidance & Counseling Services

inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2026, 8 years in a row.


• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.


• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.