Program Assistant

National Network for Safe Communities (NNSC) at John Jay College; New York (NY); Hybrid; USD 50,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

15 paid holidays

15 Annual leave

4 personal days

20 sick days

Tuition Reimbursement

Summer Fridays

Condensed Work-Week

Job summary

National Network for Safe Communities (NNSC) seeks a Program Assistant to provide programmatic, data, and administrative support to the NNSC team as we collaborate with partner organizations to implement the NNSC model in their jurisdictions.

You will help the team stay organized, track implementation progress, maintain high-quality data and documentation, and coordinate the logistics that support effective engagement with partner sites and key stakeholders.

Qualifications

• Bachelor's degree or equivalent experience in a relevant field.
• 2–3 years of administrative and program support experience.
• Experience coordinating events, travel, and keeping accurate records.

Responsibilities

• Coordinate planning, documentation, and follow-up for advising calls, site visits, trainings, and engagements with partner sites.
• Organize program materials and data tracking tools for strategy implementation and outcomes.
• Prepare timely written materials for sites and the organization.
• Document lessons learned and innovations from partner sites.
• Maintain the programmatic Wiki and internal knowledge resources.
• Support development and posting of program content for social media and communications.

Skills

Strong written communication

Strong organizational skills

Attention to detail

Confidentiality and discretion

Time management

Communication across diverse audiences

Education

Bachelor's degree or equivalent experience

Experience equivalent to a Bachelor's degree (6 years)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Google Sheets

Zoom

Job description

The Program Assistant will provide programmatic, data, and administrative support to the NNSC team as we work with partner organizations to implement and sustain the NNSC model in their jurisdictions. The Program Assistant will help the team stay organized, track implementation progress, maintain high-quality data and documentation, and coordinate the logistics that support effective engagement with partner sites and key stakeholders.

Classification: Non- Exempt
Position Type: FT
Salary Range: $50,000-62,000

What You’ll Do

Program Assistance and Documentation

• Coordinate planning, documentation, and follow-up for advising calls, site visits, trainings, and other engagements with partner sites.
• Assist with organizing and maintaining program materials, resources, and other programmatic information including: tools for tracking key measures of strategy implementation, outcomes, challenges, and innovations across partner sites.
• Prepare timely written materials associated with sites and for the organization.
• Help document lessons learned, promising practices, and innovations emerging from partner sites.
• Maintain and update the programmatic Wiki and other internal knowledge-management resources.
• Support the development and posting of programmatic content for social media and other communications channels.

Logistical Support

• Support scheduling, communications, meeting preparation, note-taking, and follow-up for programmatic activities both internally and with government, community, and law enforcement leaders; partner organizations; researchers and academics; and other stakeholders.
• Provide logistical support and travel planning for site visits, meetings, trainings, conferences, and other events: including booking travel for internal and external travelers and facilitating reimbursement process.

Other duties as required

What You’ll Need

Experience

• Commitment to reducing violence, building trust, and transforming public safety, demonstrated through lived experience and/or professional or volunteer experience as someone who has been directly impacted by violence and/or the criminal justice system, and/or relevant subject matter experience (e.g. advocate, violence interrupter, activist, law enforcement, etc.). Preferred .
• 2–3 years of experience providing administrative and program support, including managing calendars and correspondence, taking meeting notes, coordinating virtual and in-person events and travel, and maintaining accurate programmatic records and data.
• Experience working with community members and leaders, community-based organizations, government officials, service providers, and/or law enforcement agencies. Preferred.
• Experience working with spreadsheets and maintaining or organizing data is a plus.

Skills

• Strong written, verbal, and interpersonal communication skills, including: confidence, tact, and nuance across a range of audiences and settings
• Strong organizational skills and attention to detail, with the ability to manage multiple priorities, meet deadlines, and follow through on commitments.
• Ability to maintain accurate records and documentation and to handle confidential information with discretion and integrity.
• Sound judgment and the ability to ask thoughtful clarifying questions, identify issues, and seek guidance when needed.
• Ability to focus on work priorities and maintain self-care and sustainable work habits.
• Proficiency with Microsoft Suite (Word, Excel, and Outlook), Google sheets, and ZOOM.

Education

Either

• Possess a Bachelor’s degree in disciplines appropriate to the position. OR
• Possess a combination of education and experience that provide you with the knowledge equivalent to a bachelor’s degree. OR
• Possess 6 years of appropriate experience that demonstrates acquired knowledge or equivalent to a bachelor’s degree.

Location and Travel

• This role will be remote but will involve some amount of internal and external in-person meetings.
• 10% or less – You may be expected to travel up to 10% of the time for this position

Supervisory Responsibilities: No supervisory responsibilities

• Insurance: Health, dental, vision, retirement, EAP, transit, parking, FSA, and life insurance.
• Time Off: 15 paid holidays, 15 Annual leave, 4 personal days, 20 sick days.
• Retirement: 8% employer contribution after 1 year of employment; employees are vested in the employer contribution after 3 years of employment; no employee contribution required.
• CUNY Tuition Reimbursement. Eligibility after 1 year.

Other Benefits

• Summer Fridays
• Condensed Work-Week

The Research Foundation of the City University of New York is an Equal Opportunity/Affirmative Action/Americans with Disabilities Act/E-Verify Employer. It is the policy of the Research Foundation of CUNY to provide equal employment opportunities free of discrimination based on race, color, age, religion, sex, pregnancy, childbirth, national origin, disability, marital status, veteran status, sexual orientation, gender identity, genetic information, marital status, domestic violence victim status, arrest record, criminal conviction history, or any other protected characteristic under applicable law.

National Network for Safe Communities (NNSC) operates as a fiscally sponsored project of the Research Foundation of the City University of New York (RFCUNY)