Program Assistant

tsainternal; Kalamazoo (MI); On-site; USD 30,000 - 42,000; Full time

Job summary

The Salvation Army in Kalamazoo is seeking a Community Center Program Assistant to support all Community Center programs, assist visitors and staff, and provide program guidance in the Director's absence.

The role emphasizes participant care, hospitality, safety enforcement, and support across activities, meals, and daily operations within a faith-based community center setting.

Qualifications

• High School diploma or GED required or equivalent experience.
• Experience or training in youth programming, ministry, or social services preferred.
• Experience or training in food service operations preferred.

Responsibilities

• Care and well-being of program participants.
• Identify and meet individual participant needs.
• Provide friendly hospitality to those we serve.
• Encourage group interaction, problem solving, and decision making.
• Guide groups or individuals in activity plans.
• Enforce facility safety regulations and implement emergency procedures.
• Clean tables and vacuum carpets as needed.
• Serve breakfast, lunch, and snacks as needed.
• Perform other duties as assigned.

Education

High School diploma/GED

Training/education in youth programming

Training/education in food service operations

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

Position Summary

The Community Center Program Assistant is responsible for assisting in all Community Center programs including general office and program related support including assisting visitors, clients, and staff. Serves as the main resources for question and program guidance in the absence of the Director.

Essential Responsibilities

• Responsible for the care and well-being of program participants
• Identifies and meets individual program participant needs
• Provides friendly hospitality to those we serve
• Recognizes and provide opportunities for group interaction, problem solving, and decision making
• Guides group or individuals in activity plans
• Carries out established roles in enforcing facility safety regulations and implementing emergency procedures
• Cleans tables and vacuum carpets where necessary
• Serves breakfast, lunch, and snacks as needed
• Perform other duties as assigned

Qualifications

Education/Experience

• High School diploma/GED desired, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Training and/or education experience in youth programming, ministry and/or social services preferred
• Training and/or education experience in food and /or food service operations preferred

Skills, Knowledge & Abilities

Computer Skills

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses

• Have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR) (preferred)
• Ability to obtain and maintain training and certifications such as First Aid, CPR, and Blood Pathogen
• Complete Safe From Harm training, and keep current as needed

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.