Program Assistant

The Salvation Army USA Central Territory; Kalamazoo (MI); On-site; USD 16,531 - 22,041; Full time

Job summary

The Salvation Army USA Central Territory is seeking a Community Center Program Assistant to help with program activities and general office duties at our Kalamazoo center. You will assist visitors, clients, and staff, and serve as a resource for program guidance in the Director’s absence.

Key tasks include supporting participants, ensuring safety, and helping with meals and daily operations. Prior experience in youth programs, ministry, or social services is preferred.

Qualifications

• High School diploma/GED desirable or equivalent experience.
• Experience in youth programming, ministry and/or social services preferred.
• Experience in food service operations preferred.

Responsibilities

• Care for the well‑being of program participants.
• Identify and meet individual participant needs.
• Provide friendly hospitality to participants.
• Encourage group interaction, problem solving, and decision making.
• Guide individuals or groups in activity plans.

Education

High School diploma/GED

Tools

Microsoft Office 365

TEAMS

SharePoint

Job description

Position Summary: The Community Center Program Assistant is responsible for assisting in all Community Center programs including general office and program related support including assisting visitors, clients, and staff. Serves as the main resources for question and program guidance in the absence of the Director.

Essential Responsibilities:

• Responsible for the care and well-being of program participants
• Identifies and meets individual program participant needs
• Provides friendly hospitality to those we serve
• Recognizes and provide opportunities for group interaction, problem solving, and decision making
• Guides group or individuals in activity plans
• Carries out established roles in enforcing facility safety regulations and implementing emergency procedures
• Cleans tables and vacuum carpets where necessary
• Serves breakfast, lunch, and snacks as needed
• Perform other duties as assigned

Qualifications:

Education/Experience:

• High School diploma/GED desired, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities
• Training and/or education experience in youth programming, ministry and/or social services preferred
• Training and/or education experience in food and /or food service operations preferred

Skills, Knowledge & Abilities:

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses:

• Have and maintain a current valid driver's license and pass the Salvation Army Motor Vehicle Record check (MVR) (preferred)
• Ability to obtain and maintain training and certifications such as First Aid, CPR, and Blood Pathogen
• Complete Safe From Harm training, and keep current as needed