Program Assistant

City of Fort Collins; Fort Collins (CO); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Variable hourly benefits

Job summary

The City of Fort Collins is seeking a Program Assistant (Hourly) to provide experienced administrative and program coordination support to the Volunteer Services program. This role supports the Volunteer Services Program Manager in organizing meetings, events, volunteer initiatives, and internship activities, with flexible remote options depending on program needs.

The position emphasizes strong organizational skills, attention to detail, and proactive communication to ensure tasks are completed

Qualifications

• Administrative experience providing office coordination or program support in a professional setting.
• Exceptional organizational skills with ability to manage multiple priorities and deadlines.
• Experience coordinating meetings, trainings, events, and community programs.
• Attention to detail with reliable records and documentation.
• Independent follow-through and proactive task ownership.
• Strong written and verbal communication; professional correspondence.
• Proficiency with common office tools and virtual meeting platforms.
• Commitment to responsive, courteous customer service.
• Ability to handle confidential information discreetly.
• Collaboration across diverse teams and adaptability to changing priorities.

Responsibilities

• Provide day‑to‑day administrative support to the Volunteer Services Program Manager.
• Organize meetings, trainings, events, recruitment activities, and volunteer initiatives.
• Maintain calendars, timelines, and project records; ensure deadlines.
• Manage electronic files, databases, and program documentation.
• Coordinate internship program logistics and records; assist with recruitment and onboarding.
• Provide professional customer service to internal and external customers.

Skills

Administrative experience

Organizational skills

Meeting and event coordination

Attention to detail

Independent follow-through

Communication

Technology proficiency

Customer service

Confidentiality

Collaboration and adaptability

Job description

POSITION TITLE

Program Assistant (Hourly)

REQUISITION #

req8684

DEPARTMENT

Human Resources

LOCATION

215 OFFICE BLDG

BENEFIT CATEGORY

Variable Hourly Hourly Employee Benefit Highlights

EMPLOYMENT TYPE

Part-Time Hourly

FLSA STATUS

Non-Exempt

HOURLY RATE

$20.00 - 22.00 per hour (based on relevant experience)

SELECTION PROCESS

Application deadline is 11:59 p.m. MT on 11/11/2026. The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check (Background checks are considered in relation to the responsibilities and requirements of the position)
• Motor vehicle report (Choose an item.)

At the City, weare focused on finding the strongest candidate for the role, and we recognizethat excellence can come from a wide variety of experiences and paths. Whenreviewing applications, we consider an equivalent combination of knowledge,skills, education, and lived experiences that align with the minimumqualifications. If you are interested in this opportunity, we encourage you toview your background broadly and highlight the skills and experiences that bestprepare you for the role.

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

The Volunteer Services Program Assistant providesexperienced administrative and program coordination support to the City of FortCollins Volunteer Services Program. Working closely with the Volunteer ServicesProgram Manager, this position helps ensure that meetings, events, volunteerinitiatives, and programs are well organized, efficiently implemented, andresponsive to the needs of City departments and community members.

This position is responsible for coordinating meeting andevent logistics, managing schedules and communications, maintaining programrecords and data, supporting volunteer recruitment and assisting with theadministration of the City’s internship program. The successful candidate is ahighly organized, detail-oriented, and proactive administrative professionalwho can manage multiple priorities, anticipate needs, solve problems, and independentlyfollow assignments through to completion. This position is primarilyadministrative and may offer remote work flexibility, depending on programneeds and scheduled activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administrative and Program Coordination – Provideday-to-day administrative support to the Volunteer Services ProgramManager, including scheduling, correspondence, document preparation, dataentry, recordkeeping, and project tracking.
• Organizeand coordinate meetings, trainings, workshops, recruitment activities, volunteer events, and other program initiatives – meeting logistics, including scheduling, room reservations, invitations,registration, agendas, materials, technology needs, and follow-upcommunications.
• Maintaincalendars, timelines, task lists, and project records to ensure deadlinesare met and activities remain on track.
• Maintainaccurate electronic files, databases, spreadsheets, and programdocumentation.
• Anticipateadministrative needs, identify potential scheduling or logisticalchallenges, and recommend practical solutions.
• Coordinateroutine communications with City employees, volunteers, communitypartners, and other stakeholders.
• Internship Program Support – Assistwith the coordination and administration of the City’s internship program.
• Supportinternship recruitment, communications, onboarding, scheduling, andprogram activities.
• Coordinatemeeting logistics and materials for interns, supervisors, and programparticipants.
• Maintaininternship records and assist with tracking program milestones,communications, and administrative requirements.

Other Responsibilities

• Provideresponsive, professional customer service to internal and externalcustomers.
• Handleconfidential information appropriately and exercise sound judgment whenworking with personnel, volunteer, and program records.
• Performother related duties as assigned

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Administrativeexperience: Demonstrated experience providing administrative, officecoordination, or program support in a professional work environment.
• Exceptionalorganizational skills: Ability to coordinate multiple activities,maintain accurate records, manage competing priorities, and meetdeadlines.
• Meetingand event coordination: Ability to manage logistics, schedules,communications, materials, and follow-up for meetings, events, andprograms.
• Attentionto detail: Ability to produce accurate, polished work and maintainreliable records and documentation.
• Independentfollow-through: Ability to take ownership of assignments, anticipatenext steps, work independently, and complete tasks with minimalsupervision.
• Communication: Strong written and verbal communication skills, including the ability toprepare professional correspondence and interact effectively with peopleat all levels of an organization.
• Technologyproficiency: Ability to use common office productivity tools,including email, calendars, word processing, spreadsheets, virtual meetingplatforms, and online collaboration tools. Ability to learn new softwareand systems.
• Customerservice: Commitment to providing responsive, courteous, andsolution-oriented service to City employees, volunteers, and communitymembers.
• Problem-solving: Ability to recognize challenges, prioritize tasks, resolve routine issues,and recommend process improvements.
• Confidentialityand professionalism: Ability to exercise discretion and handlesensitive information appropriately.
• Collaborationand adaptability: Ability to work effectively with diverseindividuals, adjust to changing priorities, and contribute to a positive,service-oriented team environment.

PREFERRED QUALIFICATIONS

• Previousexperience supporting a manager, department, program, or team in anadministrative capacity.
• Experiencecoordinating meetings, trainings, events, workshops, or communityprograms.
• Experiencemanaging calendars, registration processes, spreadsheets, databases, orelectronic records.
• Experienceworking with volunteers, interns, nonprofit organizations, publicagencies, or community engagement programs.
• Experienceusing volunteer management systems, customer relationship managementsystems, or other program administration software.

BENEFITS AND DEVELOPMENT OPPORTUNITIES

• Opportunityto contribute to meaningful community engagement and volunteerinitiatives.
• Exposureto the operations of the City’s Human Resources Department and municipalprograms.
• Opportunitiesto develop administrative, project coordination, customer service, andtechnology skills.
• Access to applicable City learning andprofessional development opportunities, subject to program and employmenteligibility.

Thank you for your interest in supporting the City of FortCollins Volunteer Services Program. To learn more about FC Volunteers, visit fcgov.com/volunteer.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call [phone] for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

TheCity is committed to equal employment opportunity for all applicants andemployees.Employment decisions will comply with all applicable lawsprohibiting discrimination inemployment. The City does not toleratebehavior that results in the terms and conditions ofemployment beingadversely impacted based on an employee’s protected status, or anybehaviorthat violates this policy.

Consistent with the City’s respect for the rights and dignity of each employee,the City is committedto providing a work environment that is free fromunlawful discrimination and harassment. The City prohibits discrimination orharassment based on protected characteristics, including race, color, nationalorigin, ancestry, creed, religion, sex, sexual orientation (including perceivedsexual orientation), gender, gender identity, gender expression, disability,age 40 years or older, pregnancy or related condition, military, veteran statusor uniformed service member status, genetic information, marital status or anyother status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. Inaddition to the City’scommitment to equal opportunity employment, theCity strictly prohibits discrimination orretaliation against an employeewho raises any reasonable concern about workplace violations ofgovernmenthealth or safety rules or a significant threat to the health or safety of Cityemployees orthe public, if the City controls the workplace conditionsgiving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.