Program Assistant

Kindora; Cleveland, Northern (OH, KY); Hybrid; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision Coverage

Disability Insurance

Retirement Savings

Generous Holidays

Vacation, PTO, Sick Days

Tuition Assistance

Referral Program

Professional Development Opportunities

Job summary

LISC Cleveland is seeking a self-motivated Program Assistant to ensure efficient office operations and robust grant/contract management support. The role helps the Cleveland team administer programs smoothly and accurately, with a strong emphasis on budgeting and reporting.

Responsibilities include grant administration, compliance, disbursements, and financial tracking, plus coordinating communications, IT support, and office logistics.

Qualifications

• Bachelor’s degree or related work experience accepted in lieu of degree.
• Minimum 3 years of related admin or community development work.
• Strong organizational and reporting capabilities.
• Ability to manage multiple tasks with accuracy and timeliness.
• Proven customer service and interpersonal skills.

Responsibilities

• Process and track local office revenue and expenses monthly with finance coordination.
• Handle incoming checks, gifts, grants and receivables tracking.
• Coordinate content for newsletters, press, and website updates.
• Maintain mailing lists and event logistics for trainings and conferences.
• Support grant/contract administration and program reporting.

Skills

Organizational skills

Communication skills

Customer service

Time management

Teamwork

Education

Bachelor’s degree

Tools

Salesforce

Certify

NetSuite

ADP

Box

Job description

LISC is one of the country’s largest community development organizations, helping forge vibrant, resilient communities across America. LISC works with residents and partners to close gaps in health, wealth, and opportunity so that people and places can thrive.

We do this by acting as a conduit for grants, loans and equity--and by providing technical assistance and capacity building--to locally rooted organizations that carry out the work in communities.

Position Description

LISC Cleveland seeks a self-motivated individual to fill aProgram Assistantposition.

The Program Assistant will be responsible for ensuring efficient office operations by providing a range of administrative functions to support the LISC office. In addition, the Program Assistant will provide support to the Cleveland team to ensure grant/contract management is timely and accurate and programs are administered smoothly and effectively.

Responsibilities include grant administration, compliance and disbursements, and financial management.

The candidate must be proactive, organized, familiar with budgeting, able to perform multiple tasks and work well with others; possess outstanding administrative and computer skills; and have excellent oral and written communication skills.

To accommodate our stakeholders, periodic evening and weekend work may be required.

The position offers an excellent working environment and exposure to a broad range of community development activities.

Administrative responsibilities

• Process and track local office revenue and expenses monthly for accuracy; provide financial management support to include invoicing, updating payment status, proactively communicating with LISC National finance and accounting teams
• Process all incoming checks, gifts, grants, and track status of all receivables
• Coordinate with the National Communications team, prepare content for publication including newsletters and press releases and as required update our website, social media accounts & mailing list
• Administer, track, and update mailing and contact lists
• Coordinate event logistics to include trainings, conferences, and special events.

  Assist with quarterly Local Advisory Committee meetings (minutes, logistics, and meeting coordination) and other committees as needed

• Provide administrative support to the LISC Cleveland team to include meeting scheduling, office supply ordering, and other supports as needed
• Work with LISC IT to maintain/troubleshoot LISC operating systems, software, applications, computer & other office equipment
• Work with the following LISC software platforms to include Salesforce, Certify, NetSuite, ADP and Box to ensure compliance and financial monitoring for LISC Cleveland operations and programs
• Develop and maintain strong working relationships with local Program staff and national LISC backroom operations staff
• Perform other related duties as assigned

Program responsibilities

• Assist program staff with preparation, processing and management of contract and grant documents and amendments to include HUD Section 4, including tracking and reporting on grant outcomes, processing financial reports, processing grant disbursements, and supporting grant compliance
• Develop accurate, accessible, and up-to-date information on grantee accomplishments and project and programdata for reporting
• Assist with grant compliance monitoring and tracking, to include conducting annual desk audits of grantees with program staff
• Monitor and update internal reports and data lists

Qualifications

• Bachelor’s degree from an accredited college or university or related work experience can be substituted for degree requirements
• Minimum 3 years’ related work experience in administration or community development preferred
• Highly organized, detail oriented. Must be able to both set priorities for a challenging workload and work simultaneously on multiple tasks without compromising quality
• Excellent customer service, relationship management and communications skills
• Detailed and timely attention to reporting requirements and deadlines
• Range of computer skills and knowledge of computer software applications (must know word processing, spreadsheet, database, presentation, and internet/social media)
• Experience with managing government fund sources preferred
• Superior interpersonal skills and the ability to work independently with minimal supervision as well as part of a team
• Experience working effectively with diverse staff and stakeholders

Compensation

LISC offers a competitive salary ($51,589-$64,487) and excellent fringe benefits.

*Actual salaries may be based on several factors including, but not limited to, a candidate's skill set, experience, education, work location and other qualifications.

Our benefits include:

Medical, Dental, Vision Coverage: Comprehensive health plans for you and your family's well-being;Disability Insurance: Long-term and short-term coverage for peace of mind; Retirement Savings: Secure your future with our 401(k) and 403(b) plans; Generous Holidays: Enjoy ample time off to recharge and celebrate; Vacation, PTO, and Sick Days: Take advantage of flexible time-off policies to maintain work-life balance; Tuition Assistance: Pursue your educational goals with support from our tuition assistance program; Referral Program: Earn rewards for referring qualified candidates to join our team; Professional Development Opportunities: Grow and advance in your career with access to ongoing training and development programs tailored to your goals.

LISC is an equal opportunity employer.

LISC does not discriminate in employment on account of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military status or veteran status, unfavorable discharge from military service, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information or any other characteristic protected by applicable federal, state or local laws and ordinances.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business.