Program Assistant

Endeavor-Health-Services; Buffalo (NY); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical

Company Paid Vision and Life Insurance

Company Paid Long Term Disability

Supplemental Life and AD&D

Supplemental Short Term Disability

401 (K) retirement savings plan with公司

Job summary

Endeavor Health Services is seeking a full-time Program Assistant to join our clinics across Western New York, supporting psychiatric providers, nurses and clinicians in outpatient behavioral health services.

Responsibilities include managing medication refill requests, prior authorizations, scheduling initial evaluations, and assisting with care coordination and documentation in line with agency standards.

Qualifications

• Associates or Bachelor's Degree (preferred) in Human Services or related field.
• Microsoft Office experience is required.
• Experience working with Cerner or similar behavioral health software preferred.
• Experience working with medical providers is preferred.

Responsibilities

• Manages medication refill requests.
• Completes prior authorizations for psychiatric medications.
• Manages the scheduling of initial psychiatric and medication evaluations with providers.
• Record gathering and care coordination with referrals and other entities as required.
• Assist staff with documentation according to agency standards.
• Assist staff with people in crisis.
• Maintains cultural sensitivity and competence with respect to people and their families, as well as other employees and suppliers.
• Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.

Skills

Microsoft Office

Education

Associates or Bachelor's Degree in Human Services or related field

Tools

Cerner

Job description

Endeavor Health Services is looking for a full-time Program Assistant to join our clinics throughout Western New York! Our clinics offer behavioral health services including psychiatry in the outpatient setting.

The PROGRAM ASSISTANT functions as a member of the treatment team providing assistance to our psychiatric providers, nurses, and clinicians. This position is under the direct supervision of the Senior Program Assistant and Coordinator of Population Health.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Manages medication refill requests.

Completes prior authorizations for psychiatric medications.

Manages the scheduling of initial psychiatric and medication evaluations with providers.

• Record gathering and care coordination (written or telephonic) with referrals and other entities as required.

Assist staff with documentation according to agency standards.

Assist staff with people in crisis.

Maintains cultural sensitivity and competence with respect to people and their families, as well as other employees and suppliers.

• Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.

Qualifications

• Associates or Bachelor's Degree (preferred) in Human Services or related field
• Microsoft Office experience is required

Experience working with Cerner or similar behavioral health software preferred

Experience working with medical providers is preferred

Endeavor Health Services is a private, not-for-profit corporation dedicated to the development of accessible and effective services, driven towards improving the emotional wellness and behavioral health of residents of Western New York, Rochester, and the surrounding communities.

We offer competitive salaries and an array of employee benefits, including:

• Medical
• Company Paid Vision and Life Insurance
• Company Paid Long Term Disability
• Supplemental Life and AD&D
• Supplemental Short Term Disability
• 401 (K) retirement savings plan with company contribution
• 10 paid holiday
• Employee Assistance Program

Salary $18.13 - $22.66 per hour depending on education and experience.

Endeavor Health Services is an equal opportunity employer committed to championing the principles of fairness and respect. We welcome prospective employees from various cultures and backgrounds, for all positions, who will uphold our values and contribute to our mission. We aim to have a leadership and workforce that is reflective of the communities with which we work in partnership.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.