Behavioral Health Programs Support Specialist

Endeavor-Health-Services; Buffalo (NY); On-site; USD 25,000 - 31,000; Full time

Benefits offered by this job

Medical

Company Paid Vision and Life Insurance

Company Paid Long Term Disability

Supplemental Life and AD&D

Supplemental Short Term Disability

401 (K) retirement savings plan with公司

Job summary

Endeavor Health Services is seeking a full-time Program Assistant to join our clinics across Western New York, supporting psychiatric providers, nurses and clinicians in outpatient behavioral health services.

Responsibilities include managing medication refill requests, prior authorizations, scheduling initial evaluations, and assisting with care coordination and documentation in line with agency standards.

Qualifications

• Associates or Bachelor's Degree (preferred) in Human Services or related field.
• Microsoft Office experience is required.
• Experience working with Cerner or similar behavioral health software preferred.
• Experience working with medical providers is preferred.

Responsibilities

• Manages medication refill requests.
• Completes prior authorizations for psychiatric medications.
• Manages the scheduling of initial psychiatric and medication evaluations with providers.
• Record gathering and care coordination with referrals and other entities as required.
• Assist staff with documentation according to agency standards.
• Assist staff with people in crisis.
• Maintains cultural sensitivity and competence with respect to people and their families, as well as other employees and suppliers.
• Responsible for ensuring compliance with all agency policies, procedures and governmental regulations including, but not limited to HIPAA.

Skills

Microsoft Office

Education

Associates or Bachelor's Degree in Human Services or related field

Tools

Cerner

Job description

Endeavor Health Services is seeking a full-time Program Assistant to join our clinics across Western New York, supporting psychiatric providers, nurses and clinicians in outpatient behavioral health services.

Responsibilities include managing medication refill requests, prior authorizations, scheduling initial evaluations, and assisting with care coordination and documentation in line with agency standards.