Program Analyst-Technical Writer

Chevo Consulting, LLC; United States; Remote; USD 90,000 - 115,000; Full time

Job summary

An established industry player is seeking a Program Analyst-Technical Writer to enhance their federal IT programs. This dynamic role involves monitoring IT initiatives, developing high-quality deliverables, and improving organizational processes. The ideal candidate will thrive in a remote environment, demonstrating strong technical writing and problem-solving skills. With a focus on client engagement and performance metrics, you will contribute to impactful projects that drive efficiency and compliance. Join a recognized firm that values innovation and offers a comprehensive benefits package to support your career growth.

Benefits

Medical, dental, and vision coverage

Paid leave

401K plan with matching

Tuition assistance

Monthly SMART card contribution for commuting expenses

Observes all federal holidays

Qualifications

• 5+ years experience supporting federal clients, especially DHS.
• Strong skills in technical writing and risk management.

Responsibilities

• Monitor DHS IT programs and assess performance metrics.
• Support annual program assessments and develop recovery plans.

Skills

Federal technical writing

Complex problem-solving

Client/stakeholder presentation

Risk management

Business Process Engineering

Excellent communication

Education

Bachelor's degree

Tools

IT reporting system (INVEST)

PARM APHA tool

Job description

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Chevo is currently hiring a Program Analyst-Technical Writer to join our expanding firm. This position will provide the opportunity to establish standards and best practices by which the organization will effectively manage the portfolio and better serve the end users and customers. The ideal candidate will be skilled with working independently on federal technical assignments and projects, produce high-quality deliverables, and meet deadlines. Complex problem-solving skills and experience with organizational change management are needed. This position will be a primarily remote environment with potential to meet the client in-person in Springfield, VA.

Duties and Responsibilities:

• Monitor DHS IT programs throughout the Acquisition Lifecycle Framework (ALF) and Systems Engineering Lifecycle (SELC) process.
• Monitor approved APB (Acquisition Program Baseline) that establish performance, schedule and cost baseline parameters to determine and assess for breaches in any of the baseline metric parameters.
• Support annual program assessments, evaluating shortcomings and developing recovery plans using modern techniques.
• Create presentations for high level senior executives and/or stakeholders
• Utilize IT reporting system, INVEST, to manage IT Investment reporting and assist managers by giving updates on the IT budget.
• Review A-11 guidance distributed by OMB to understand requirements.
• Assess IT program evaluation policies, propose improvements, and aid in implementation.
• Define future evaluation strategies through gap analysis and implement standardized assessment processes.
• Enhance accuracy and efficiency of program health assessments and technical evaluations.
• Coordinate with Program Accountability and Risk Management (PARM) for aligned assessments.
• Analyze and revise Operational Analysis processes and conduct outreach for input.
• Make recommendations to improve enterprise-wide project performance and minimize redundancies.
• Develop performance metrics for effective program measurement.
• Evaluate DHS programs' health and IT investments against federal policies.
• Plan, conduct, and monitor troubled IT investment assessments.
• Ensure investments align with customer requirements and organizational goals.
• Develop recovery plans and input assessment data into PARM APHA tool.
• Participate in TechStat engagements and guide programs for cost savings and performance.
• Support requests from Information Technology Program Management (ITPM) Center of Excellence.
• Attend oversight meetings and address audit recommendations, excluding drafting responses.
• Support reporting of Program Health Assessment results.
  
  

Required Qualifications:

• Strong federal technical writing skills
• Ability to facilitate PHAs in a fast-paced environment specifically assessing risk management, compliance, performance & delivery requirements, overall business value, and improved long-term sustainability.
• Strong client/stakeholder presentation skills
• Five (5) years’ experience supporting federal government clients (DHS experience a plus).
• Five (5) years' experience in the Federal IT Acquisition Reform Act (FITARA), IT Modernization, OMB Mandates.
• Experienced Scrum Master, Scrum Product Owner, and/or Quality Assurance or Systems Assurance expertise.
• Knowledge of the ALF/SELF (or an alternate Systems Development Life Cycle)
• Extensive knowledge of technology tools, languages and programs.
• Experience in Software Design, Development Fundamentals, Documentation, Testing, Requirements, Development Process.
• Strong Business Process Engineering skills.
• Excellent written and oral communication skills
• Proven ability to manage competing priorities
• Ability to pass client security clearance requirements
  
  

Desired Qualifications:

• Active DHS clearance preferred
• CPIC experience preferred
• Project Management Professional (PMP) by the Project Management Institute (PMI).
• Initiative-taking individual possessing excellent time management and organizational skills
• Excellent client handling skills and the ability to present a polished, professional, and diplomatic image to clients
  
  

SALARY RANGE: $90,000 - $115,000

ELIGIBLE FOR PERFORMANCE BASE BONUS

Chevo offers a comprehensive benefits package including medical, dental and vision coverage, paid leave, observes all 11 federal government holidays, 401K plan with matching, monthly SMART card employer contribution for commuting expenses, tuition assistance and more!

Chevo, a Women-Owned Small Business (WOSB), has made Consulting Magazine’s 2023 and 2024 “Best Firms to Work For” list and is a 2023 Elev8 GovCon honoree. Chevo is a nine-time awardee of the Alliance for Workplace Excellence award; ranked one of the best Small Business Strategy firms by Consulting Magazine; made the Washington Technology Fast 50 list; and has earned multiple Program Management Industry awards.

Chevo Consulting, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting and Business Consulting and Services

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