Program Analyst (Informatics)

Veterans Health Administration; Wichita (KS); On-site; USD 50,000 - 97,000; Full time

Job summary

The Robert J. Dole Wichita VAMC, part of the Department of Veterans Affairs, seeks a Program Analyst in Health Informatics to improve health care quality, efficiency, and effectiveness by integrating clinical and information processes for new technologies across the VHA.

Roles emphasize end-to-end HIT optimization and collaboration with IT and clinical staff. The position reports to CHIO or a local equivalent, with duties spanning data analysis, process improvement, training, and stakeholder

Qualifications

• Core informatics capabilities at awareness level across clinical and IT processes.
• Ability to support understanding and adoption of new health IT technologies.
• Experience collaborating with clinical staff to optimize software and workflows.

Responsibilities

• Supports comprehension of organizational updates through communication and training.
• Guides evolution of clinical software and processes for staff use and training.
• Contributes to software enhancements and IT collaboration to improve patient care.
• Fosters collaboration between OIT and Health Informatics to optimize health IT solutions.

Skills

Application support

Business architecture

Enterprise data management

Content management

System optimization

Change management

Requirements management

Partnership management

Tools

SQL

SSRS

EHR systems

Job description

• Department: Department of Veterans Affairs

The Robert J. Dole Wichita VAMC is seeking a qualified individual to serve as a Program Analyst within Health Informatics. Veteran's preference does not apply to internal announcements.

Key Responsibilities

This is a full performance level, non-supervisory position, located at the medical centers, in the Veterans Health Administration (VHA) of the Department of Veterans Affairs (VA). The primary purpose of the position is to improve the quality, efficiency, and effectiveness of health care by integrating clinical and information processes necessary to achieve successful adoption and application of new technologies throughout the VHA.

At a minimum, health informatics (HI) personnel should demonstrate the following core informatics functions at the "awareness" proficiency level: application support, business architecture management, enterprise data management, content management, system optimization, change management, requirements management, and partnership management.

The incumbent is uniquely qualified to serve in this role because of the combination of clinical processes, management and technological knowledge, skills, abilities, experience, and training. The position typically reports to the Chief Health Informatics Officer (CHIO) or to a similar level position at the local site's discretion.

Duties include, but may not be limited to the following: Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates. Guides the evolution of clinical software and processes by ensuring clinical software are available for staff use in addition to training on these programs.

Contributes to the development of software enhancements, guides process improvement activities, and partners with colleagues working on information technology (IT) for the better provision of patient care by clinical and business staff.

Cultivates a healthy working relationship between the Office of Information and Technology (OIT) and Health Informatics, allowing for routine dialog to enable the sustainment and optimization of our health IT solutions and workflows, for the benefit of all staff and Veterans. Evaluates content quality and assures access to knowledge resources, eliminating redundancy in duplicate data sources, and improving information interoperability across the organization.

Applies statistical (quantitative information derived mathematically), machine learning (use of artificial intelligence to derive knowledge from data to predict outcomes), visualization (representation of data via a chart or other image), inferencing (a way to understand cause-and-effect relationships) and other techniques to enable decision support.

Utilizes or develops reports and information tools using a variety of methods and tools such as Structured Query language (SQL), SQL Server Reporting Services (SSRS) from the VISN and the VA Corporate Data Warehouse. Enables healthcare capabilities and the evolution of technology adjoined to the electronic health record (EHR) to deliver quality care by developing, implementing, monitoring, maintaining, and optimizing informatics tools and access to them.

Serves as a subject matter expert in the visual depiction of process flow diagrams, assisting end-users with correct interpretation of symbols and diagrams that reflect their work activities. Ensures clinical input in the development and management of the VHA business architecture. Participates in actions to evaluate, test, and report on errors found when working with systems and applications.

Applies a true end-to-end process to evaluate workflows, identify issues, develop solutions based on best practice guidelines, and resolves and communicates changes to maintain and optimize processes that deliver Health Information Technology (HIT) solutions. Uses communication, education, and leadership to support comprehension of and adaptation to organizational updates.

Performs activities that support the management and delivery of educational experiences using information solutions and technology in all areas of healthcare. Work Schedule: Monday - Friday 8:00am - 4:30pm Telework: Not available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized

Requirements & Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $97087/yr.

What is the application deadline?

Applications close on 2026-11-06.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.