Program Analyst (Disaster)

Small Business Administration; Washington (District of Columbia); Remote; USD 75,000 - 116,000; Full time

Job summary

Small Business Administration in Washington, DC is seeking a Program Analyst (Disaster) to review disaster program operations and constituent-facing activities for accuracy, timeliness, and compliance. The role involves quality-control reviews, data validation, and developing corrective-action recommendations within established policies and procedures.

The position requires analyzing information to identify trends and issues, coordinating with program officials and subject-matter experts, and

Qualifications

• Education must be accredited by a U.S. Department of Education recognized accrediting agency.
• Official transcripts are required prior to first day on duty.
• If foreign education is used, a Certificate of Foreign Equivalency must be provided.
• Education will be verified by the appointing agency.
• Verify school accreditation.

Responsibilities

• Review disaster program operations and constituent-facing activities for accuracy, timeliness, and compliance with laws, regulations, policies, procedures, and program requirements.
• Perform quality-control reviews or defined portions of broader reviews of disaster program operations and constituent-facing activities.
• Collect, organize, sort, and validate qualitative and quantitative program information and supporting evidence.
• Develop corrective-action recommendations addressing program errors and service-delivery problems within established policies, procedures, training, controls, and review criteria.
• Independently conduct comprehensive quality-control reviews within the established review framework.
• Analyze qualitative and quantitative information to identify trends and determine the nature, extent, and significance of problems.

Job description

• Hiring Agency: Small Business Administration
• Department: Other Agencies and Independent Organizations

This position is located in the Small Business Administration, Office of Disaster Recovery. The incumbent reviews disaster program operations and constituent-facing activities to assess accuracy, consistency, timeliness, and compliance with applicable laws, regulations, policies, procedures, and program requirements.

Key Responsibilities

As a Program Analyst (Disaster) at the GS- 0343-11, some of your typical work assignments may include: Perform assigned quality-control reviews or defined portions of broader reviews of disaster program operations and constituent-facing activities. Review assigned samples of program activities, transactions, records, and communications to determine whether required actions were completed and documented, and applicable requirements were correctly applied.

Collect, organize, sort, and validate qualitative and quantitative program information and supporting evidence. Examine program records, transactions, case documentation, communications, and supporting evidence for completeness and relevance. Develop corrective-action recommendations addressing program errors, service-delivery problems, operational deficiencies, and documentation issues within established policies, procedures, training, controls, and review criteria.

As a Program Analyst (Disaster) at the GS- 0343-12, some of your typical work assignments may include: Independently conduct comprehensive quality-control reviews of disaster program operations and constituent-facing activities within the established review framework.

Review program activities, transactions, records, and communications to determine whether required actions were completed and documented and applicable laws, regulations, policies, procedures, and service standards were followed. Organize and sort assigned program data and supporting evidence; identify documentation needs and request additional information necessary to complete reviews.

Analyze qualitative and quantitative information to identify trends, distinguish isolated errors from recurring deficiencies, and determine the nature, extent, and significance of problems. Independently resolve most technical and analytical issues through application and interpretation of governing requirements and established quality-control methods.

Determine appropriate organizational points of contact and obtain and clarify information from managers, program officials, subject-matter experts, and responsible employees. IMPORTANT NOTES: The salary range above reflects the employee's base salary. Locality Pay will be added based on the location of the employee's residence.

TRAVEL STATEMENT- You may be required to travel to a disaster site during increased disaster activity for extended periods with little or no advanced notice. If so, you may encounter hazardous working and/or living conditions; i.e., no water or electricity and/or minimal lodging facilities. Travel expenses are compensated based on SBA policy and Federal regulations. This position works on an as needed basis.

This means that employees are in a pay and duty status only when activated to respond to workload needs, especially in response to heightened disaster activity. When not needed, employees return to a non-pay status until the next event necessitates additional staff. However, depending on the workload and/or level of disaster activity, your work schedule may be changed to full-time. Subsequently, if the workload decreases, you may be placed in a non-pay status.

Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and twelve to fourteen hours a day). A valid driver's license may be required.

Requirements & Education

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Verify School accreditation.

All education claimed by applicants will be verified by the appointing agency accordingly. If you are selected for this position and qualified based on education (i.e. basic education requirement and/or substitution of education), you will be required to provide an OFFICIAL transcript prior to your first day on duty.

*** If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. *** For further information, click on: Foreign Education.

Which agency is hiring for this position?

This position is with Small Business Administration, Other Agencies and Independent Organizations.

What is the salary for this position?

The posted pay range is $74678 – $116362/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-11.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.