Program Analyst, Chief of Administration (O-5 Billet) Non-Supervisory

U.S.-Immigration-and-Customs-Enforcement; Salt Lake City (UT); Sur place; USD 70 000 - 95 000; Plein temps

Résumé du poste

U.S.-Immigration-and-Customs-Enforcement in Salt Lake City seeks a dedicated HR information systems specialist to manage data analytics, timekeeping, and travel data with little supervision against defined requirements.

The role focuses on program monitoring, stakeholder communication, and ongoing process improvements to enhance HR operations while maintaining high ethical standards and cultural competency in interactions with diverse teams.

Qualifications

• Strong interpersonal skills.
• Clear, concise written communication.
• Effective oral presentation and listening.
• Identifies and analyzes problems; weighs information; recommends solutions.
• Demonstrates ethics and integrity in conduct and decisions.
• Cultural competency to work across diverse cultures.

Responsabilités

• Analyze HR data, HRIS, timekeeping, and travel data to support operations.
• Monitor programs and track performance metrics.
• Communicate with stakeholders and prepare reports.
• Identify and implement process improvements.

Connaissances

Interpersonal skills

Written communication

Oral presentation

Analytical thinking

Team building

Ethics and integrity

Cultural competency

Description du poste

Supports IHSC Chief of Administration by managing HR information systems, timekeeping, and travel data. Duties include data analytics, program monitoring, stakeholder communication, and process improvement. Works independently under general supervision, plans own work, and assignments are reviewed for feasibility and effectiveness in meeting requirements.

This position is only open to current USPHS officers. USPHS Call to Active Duty (CAD) candidates are not eligible for this position.

COMPETENCIES:

1. Demonstrate strong interpersonal skills. Treats others with courtesy, sensitivity, and respect.
2. Writes in a clear, concise, organized, and convincing manner.
3. Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed.
4. Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
5. Inspires and fosters team commitment, spirit, pride, and trust. Facilitates cooperation and motivates team members to accomplish group goals.
6. Behave in an honest, fair, and ethical manner. Shows consistency in words and actions. Model high standards of ethics.
7. Cultural competency with the ability to understand, communicate with and effectively interact with people across various cultures.