Program Analyst 3

Commonwealth of Pennsylvania; Annville (Lebanon County); Hybrid; USD 69,000 - 105,000; Full time

Job summary

Commonwealth of Pennsylvania seeks a Program Analyst 3 in the Department of Military and Veterans Affairs, Division of Project and Program Management Support, to drive improvements in long‑term care operations.

You will study complex programs, analyze data, and shape actionable solutions to strengthen veterans services. The role offers full-time hours, potential telework, and a career path within Pennsylvania's state government.

Qualifications

• Minimum one year as Program Analyst 2 or three years of analytical experience with bachelor’s degree
• Analytical experience in program evaluation and forming program recommendations
• Equivalent combination of experience and training acceptable

Responsibilities

• Conduct program studies, analyze initiatives, and prepare findings on effectiveness
• Review procedures in skilled nursing facilities to identify efficiency improvements
• Coordinate grants applications and monitor compliance
• Analyze program data, generate reports, and measure performance across programs
• Collaborate with cross-functional teams to support decision-making
• Manage and train users of software systems and develop dashboards

Skills

Analytical skills

Education

Bachelor's degree

Job description

• Salary: $69,086.00 - $104,959.00 Annually
• Location: Lebanon County, PA
• Job Type: Civil Service Permanent Full-Time
• Job Number: CS-2026-61080-08070
• Department: Department of Military & Veterans Affairs
• Division: MV Div Pjct Pgm Mgmt Sppt
• Opening Date: 10/26/2026
• Closing Date: 11/13/2026 11:59 PM Eastern
• Job Code: 08070
• Position Number: 00242260
• Union: Non Union
• Bargaining Unit: A3
• Pay Group: ST08
• Bureau / Division Code: 00136105
• Bureau / Division: Division of Project and Program Management Support
• Worksite Address: Edward Martin Hall
• City: Annville, Pennsylvania
• Zip Code: 17003
• Contact Name: Amanda Irving
• Contact Email: [e-mail]

THE POSITION

As a Program Analyst 3 with the Department of Military and Veterans Affairs (DMVA), Division of Project and Program Management Support, you will help drive major improvements in long-term care operations. This position gives you the chance to study complex programs, explore data, and shape meaningful solutions. Your ideas will help strengthen services for veterans and their spouses who depend on our homes. Step into a role where your analytical talent fuels real progress and positive change.

Click here to learn more about the Pennsylvania Department of Military and Veterans Affairs.

DESCRIPTION OF WORK

This position supports the improvement of operations across veterans homes by evaluating programs, researching data, and developing recommendations. It requires strong analytical skills and the ability to work with teams on studies, reports, and performance measures. As a Program Analyst 3, you will perform the following duties:

• Program Research: Conduct studies, analyze initiatives, and prepare findings that analyze program effectiveness
• Operational Analysis: Review procedures in skilled nursing facilities and recommend steps to improve efficiency and outcomes
• Grant Support: Coordinate grant applications, monitor compliance, and prepare related reports
• Data Evaluation: Analyze program data, create reports, and measure performance across multiple programs
• Team Collaboration: Work with cross functional groups to evaluate products and support decision making
• System Administration: Manage certain software systems, review updates, train users, and develop dashboards

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to five days per ten-day pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Program Analyst 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements:

• You must pass a favorable National Crime Information Center (NCIC) screening for admittance to Fort Indiantown Gap.
• You must maintain an Automated Installation Entry (AIE) card once it is issued.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.