PROGRAM ANALYST

City of Chicago; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

City of Chicago is seeking a Program Analyst in the Children’s Services Division of the Department of Family & Support Services. The role involves researching and analyzing program efficiency, creating data-driven reports, and developing procedures to improve services.

Starting salary is $75,336.00 with the City’s career service; open to the public and AFSCME bargaining units. Location at 1615 W Chicago Ave, Monday through Friday, 9:00am–5:00pm.

Qualifications

• Six (6) years of program evaluation experience
• Associate's degree + four (4) years of program evaluation experience
• Bachelor's degree + two (2) years of program evaluation experience
• Master's degree or higher + one (1) year of program evaluation experience

Responsibilities

• Studies administrative and operational processes to identify inefficiencies and opportunities for improvement
• Develops flowcharts, forms, and work measurements for thorough analysis
• Creates and maintains a database of program statistics and budget information
• Prepares detailed reports on findings and recommendations for improvements
• Monitors changes to ensure efficiencies are achieved and recommends further changes
• Oversees subordinate positions in the research and evaluation process

Skills

Program evaluation

Education

Bachelor's degree or higher in Business Administration/Public Administration or related field

Job description

PROGRAM ANALYST

BID/JOB ANNOUNCEMENT

PROGRAM ANALYST

DEPARTMENT OF FAMILY & SUPPORT SERVICES

Children's Services Division

Number of Positions: 1

(additional vacancies possible pending budget approval)

Starting Salary: $75,336.00

New hires are paid the starting rate. Current employees' pay rate is determined by their job title and years of service

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNITS 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

Under general supervision, the class researches, analyzes, and monitors the efficiency and effectiveness of programs and services relative to a department's operation, and performs related duties as required

ESSENTIAL DUTIES

• Studies administrative and operational processes such as management reporting systems, staffing patterns, resource and equipment utilization, client services, and work methods and procedures to identify inefficiencies and opportunities for improvement
• Develops flowcharts, forms, and work measurements to gather data in order to make a thorough analysis of programs and operations
• Researches managerial methods and techniques for use in developing new or revising existing operational procedures, work standards, programs, and policies
• Creates and maintains a database of program statistics and budget information related to program activities and services for use in evaluating program cost effectiveness
• Prepares detailed reports on findings and recommendations for operational improvements
• Develops plans and time schedules to achieve recommended improvements
• Monitors changes to determine whether efficiencies are achieved and recommends additional changes and improvements
• Writes and edits manuals to facilitate the uniform implementation of new or revised procedures and policies
• Assists in securing funding and identifying professional services needed to execute new or modified department operations
• Evaluates project data, tracks budgets, and monitors timelines to help teams finish work on time and within budget
• Oversees subordinate positions engaged in the research and evaluation process, as required

Additional duties may be required for this position

Location:1615 W Chicago Ave

Days:Monday - Friday

Hours:9:00am - 5:00pm

THIS POSITION IS IN THE CAREER SERVICE

MINIMUM QUALIFICATIONS

• Six (6) years of program evaluation experience, OR
• Graduation from an accredited college with an Associate's degree in Business Administration, Public Administration, or a directly related field, plus four (4) years of program evaluation experience, OR
• Graduation from an accredited college or university with a Bachelor's degree in Business Administration, Public Administration, or a directly related field, plus two (2) years of program evaluation experience, OR
• Graduation from an accredited college or university with a Master's degree or higher in Business Administration, Public Administration, or a directly related field, plus one (1) year of program evaluation experience

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, will be selected.

APPLICATION EVALUATION

Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

COMMITMENT TO DIVERSITY

To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio‑Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes, please

EEO Statement

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor