Program Aide (Senior Center)

City of Emeryville; Emeryville (CA); Sur place; USD 28 000 - 43 000; Temps partiel

Résumé du poste

The City of Emeryville is seeking a Program Aide (Recreation Leader) for the Senior Center. This temporary, seasonal, at-will, part-time role works mainly weekday mornings at the Senior Center on Salem Street.

Expect front desk duties, information support, and assisting with programs and events. Ideal candidates bring excellent customer service, are flexible and proactive, comfortable with MS Office and Canva, energetic and able to follow written and oral instructions, and can work independently

Qualifications

• Must be at least 16 years of age.
• Completion of two years of college with emphasis in education, recreation, or a related field and two years of relevant experience is desirable.
• Sufficient knowledge and abilities to perform the duties of the assigned position as advertised.

Responsabilités

• Front desk duties, answer/route phone calls, and provide information to the community and staff regarding City activities, services, fees, programs requirements, schedule transportation, schedule appointments, and assist with special events at the Senior Center.
• This position will serve as the front desk and will be the first point of contact to community members welcomed at the Senior Center.
• The Program Aide ensures they are addressing customer inquiries and handling customer service interactions to ensure a positive user experience.

Connaissances

Customer service

Flexible

MS Office & Canva

Energetic

Follow instructions

Independent work

Formation

Two years of college (education/recreation)

Outils

Microsoft Office

Canva

Description du poste

Join the City of Emeryville's Community Services Department as a Program Aide (Recreation Leader) for the Senior Center.

This position is temporary, seasonal, at-will, and part-time working fewer than 950 hours per fiscal year and is not eligible for City benefits. This position is located at the Senior Center on Salem Street and the work schedule will typically be weekday mornings.

Salary range from $20.34 - $31.43 hourly

About Emeryville

Emeryville is located at the heart of the San Francisco Bay Area. The City is centrally located and accessible, at the east end of the Bay Bridge and bounded by Interstate freeways 80, 880, and 580. Its central location is the gateway to an extensive region that includes all major northern California cities, businesses, and universities. The City is proud of its reputation as a leader in community development, cutting edge programs, and progressive approaches to organizational issues. Emeryville has evolved from an industrial environment to a retail/technology-based community and is known as a center of art and innovation.

The City and school district share a magnificent state-of-the-art school and community center complex.

About The Department

The Community Services Department is comprised of three divisions: Community Services Administration, Youth and Adult Services, and the Child Development Center. As a department, we take pride in the quality and variety of services we provide to the community and seek individuals who can contribute. The Community Services Department of Emeryville aims to create an inclusive community through people, parks, events, programs, and services. They offer programs for different age groups, including pre‑k, youth, teens, adults, and seniors, encompassing community special events and sports. From youth programs to senior services, discover the heart of Emeryville's community.

Examples of Duties

The Program Aide (Recreation Leader), under general supervision, performs a variety of administrative and program support functions and serves as the front desk at the Senior Center. This position will be working at the Senior Center on Salem Street and the hours will typically be weekday mornings.

Primary responsibilities of the position include front desk duties such as answer/route phone calls and take messages and provide information to the community and staff regarding City activities, services, fees, programs requirements, schedule transportation, schedule appointments, and assist with special events at the Senior Center. This position will serve as the front desk and will be the first point of contact to community members welcomed at the Senior Center. The Program Aide ensures they are addressing customer inquiries and handling customer service interactions to ensure a positive user experience.

Ideal Candidate

• Excellent customer service skills
• Responsible, flexible, and proactive
• Tech savvy including Microsoft Office (Outlook, Word, Excel) and Canva graphic design platform
• Energetic and motivational
• Able to follow written and oral instructions
• Able to work independently with minimum supervision

Minimum Qualifications

Any combination of education and experience as follows:

• Must be at least 16 years of age
• Completion of two (2) years of college with emphasis in education, recreation, or a related field and two (2) years of relevant experience is desirable
• Sufficient knowledge and abilities to perform the duties of the assigned position as advertised

Licenses and Certifications

A valid California Driver's License, with a satisfactory driving record may be required

A current First Aid certification

Physical Qualifications

Eyesight sufficient to read data, memos, spreadsheets, vouchers, and computer screens; manual dexterity to operate a personal computer; ability to sit for extended periods; ability to stand, walk, bend, reach above and below the shoulders, and lift and carry objects weighing up to 20 pounds; and able to work occasional long hours.

To learn more about City's benefits, please visit https://www.emeryville.org/Government/Departments/Human-Resources