Program Aide NY HELPS- Vacancy ID# 226320

New York State Department of State; City of Albany (NY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

The New York State Department of State is seeking a Program Aide in the Division of Licensing Services to support administrative functions and regulatory processes. The role includes coordinating meetings for boards, managing FOIL requests, and supervising clerical staff to ensure smooth operations.

The candidate will respond to inquiries from executive staff and customers, performing other duties as assigned to assist departmental operations.

Qualifications

• Three years of clerical, keyboarding, or paraprofessional experience in an office.
• Eligible for 55B/C designation; must submit eligibility letter.
• Civil Service list appointment and transfer eligibility requirements are described for the role.

Responsibilities

• Board coordination for regulatory and advisory boards.
• Track, assign and process FOIL requests.
• Supervise clerical staff.
• Respond to inquiries from Executive staff and customers.
• Perform other administrative duties as assigned.

Skills

Clerical experience

Keyboarding

Paraprofessional work

Job description

Duties Description

The Program Aide duties in Division of Licensing Services will include but are not limited to the following:

• Board coordination for regulatory and advisory boards.
• Track, assign and process Freedom of Information Law (FOIL) requests.
• Supervise clerical staff.
• Respond to inquiries from Executive staff and customers.
• Perform other administrative duties as assigned.

Minimum Qualifications

Three years of experience performing clerical, keyboarding, or paraprofessional work in an office environment.

55 B/C APPOINTMENT: This position is eligible for 55B/C designation and candidates with 55B/C eligibility are encouraged to apply. Candidates must meet any open competitive minimum qualifications and must submit their current 55B/C eligibility letter along with their application.

Non-competitive Minimum Qualifications

NY HELPS:

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in an NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Competitive Minimum Qualifications

CIVIL SERVICE LIST APPOINTMENT: Candidates must be reachable on the appropriate Civil Service eligible list.

TRANSFER QUALIFICATIONS: One year of permanent, contingent permanent, or 55-B/C service in a title SG-11 or higher and otherwise eligible for transfer under Civil Service Law.

A list of titles approved for transfer is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

It is essential that candidates clearly and concisely indicate exactly how they meet the above minimum qualifications in their resume. Failure to show how you meet the minimum qualifications above may result in disqualification and removal from consideration.

Additional Comments

The Department of State is proud to be an equal opportunity employer. We encourage women, people of color, LGBTQ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity and/or expression, age, veteran status, disability status, arrest record or criminal conviction history, or any other category protected by law.

We are happy to provide reasonable and religious accommodations during the hiring process for those in need. If you have a disability or special need that requires accommodation, please send a request to [e-mail].

If position will receive location pay, please add applicable information below:

• Positions located within the New York City metropolitan area, as well as Suffolk, Nassau, Rockland, and Westchester Counties, are also eligible to receive an additional $4,150 annual downstate adjustment. OR
• Positions located within Orange, Dutchess and Putnam are also eligible to receive an additional $2,150 Mid-Hudson adjustment.

The NYS Department of State does not participate in E-Verify and does not sponsor visa applications.

For new State employees appointed to graded positions, the annual salary is the hiring rate (beginning of the Salary Range) of the position. Promotion salaries are calculated by the NYS Office of the State Comptroller in accordance with NYS Civil Service Law, OSC Payroll rules and regulations and negotiated union contracts.

NOTE ON TELECOMMUTING: The Department of State employees may be approved for a maximum of 50% telecommuting, however, they are required to apply and obtain approval through management in accordance with The Department of State Telecommuting Program Guidelines.