Program Administrator - Parents with Cancer Program

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 60,330 - 74,915; Full time

Job summary

Dana-Farber Cancer Institute is seeking a Program Administrator for the Parents with Cancer Program in Boston. This role involves providing operational and administrative support to ensure smooth implementation of resources and services for patients and staff.

The ideal candidate will have a high school diploma, preferred bachelor’s degree, and 3 years of relevant experience in a medical or research setting. This position offers important contributions to securing essential support for families during treatment.

Qualifications

• 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment.

Responsibilities

• Provides operational and administrative support in the development and implementation of program functions.
• Staffs program meetings including preparing agendas and generating minutes.
• Maintains program databases, collecting and analyzing data.
• Serves as a central point of contact on day-to-day programmatic matters.
• Assists with planning and execution of seminars and special projects.

Skills

Strong written and oral communication skills

Microsoft Office Suite

Google Suite

Zoom

Adobe

Exceptional customer service

Attention to detail

Education

High School Diploma

Bachelor's degree preferred

Job description

Position Summary

The Parents with Cancer Program is a new initiative to provide resources, group programming, and clinical consultations to support DFCI patients who are parenting children during their oncology treatment. The Program Administrator will work closely with the Program Director to implement patient-facing resources and services and training programs for DFCI staff. Under moderate supervision, the Program Administrator I provides operational and administrative support to the program. The Program Administrator I coordinates programs to ensure that implementation and prescribed activities are carried out following specified objectives. The Program Administrator I serves as program liaison for the department, community advisors, partners, and stakeholders. This role supports the preparation of program reports by gathering and organizing data. For all of these, the work requires the application of well-established techniques, procedures, or standards.

Located in Boston and the surrounding communities.

Primary Duties and Responsibilities

• Provides operational and administrative support in the development and implementation of program functions.
• Staffs program meetings including preparing agendas, generating minutes, following up on action items and supporting related program initiatives and projects.
• May be responsible for maintaining program databases, collecting, and analyzing data, and preparing reports to track program progress and outcome.
• Serves as a central point of contact between staff, other departments, and/or external constituencies on day-to-day programmatic, operational, and administrative matters.
• Assists with planning and execution of seminars, meetings, and special projects.
• Triage inquiries and provide general problem resolution related to program with appropriate level of urgency.
• Maintains and manages processes associated with varied programs, projects, and events.
• Prepares documents such as correspondence, reports, presentations, packets.
• May be responsible for promoting the program through various channels such as social media, email newsletters or community outreach efforts.
• Keeps all members of the team up to date with relevant program information.
• May monitor budget, track expenditures/transactions, and handle financial administration projects as it pertains to the program.
• May work on special assignments and projects as needed.

Knowledge, Skills and Abilities

• Strong written and oral communication skills.
• Proficient knowledge of computer applications including Microsoft Office Suite, Google Suite, Zoom, Adobe.
• Knowledge of trends, issues, and accepted practices relevant to the position.
• Excellent attention to detail skills.
• Exceptional customer service skills and the ability to interact professionally with peers, leadership, and external contacts.
• Must possess the ability to problem solve with minimal guidance, maintain confidentiality, and pay attention to detail.
• Excellent ability to organize, prioritize and follow-through.
• Ability to apply independently a wide variety of policies/ procedures where specified guidelines may not exist.

Minimum Job Qualifications

• High School Diploma required. Bachelor’s degree preferred.
• 3 years of experience working in a medical or scientific research setting or comparable technology-oriented business environment required.

License/Certification/Registration Required: None

Supervisory Responsibilities: No

Patient Contact: Yes

EEO Poster

Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.

Pay Transparency Statement

The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate’s relevant experience, skills and qualifications.

For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA).

$60,330.00 - $74,915.00