Professional Staff Coordinator

Yakima Valley Farm Workers Clinic, Inc.; Yakima (WA); On-site; USD 27,000 - 34,000; Full time

Benefits offered by this job

Health insurance (100% employer-paid)

403(b) retirement plan

PTO and holidays

Job summary

Presson Place in Yakima, WA is seeking a Professional Staff Coordinator to support the Quality and Professional Staff Services departments. This role coordinates credentialing, privileging, and provider enrollment functions to ensure timely renewals and accurate records.

The position offers 1.0 FTE (40 hours/week), bilingual pay, and 100% employer-paid health insurance along with PTO, holidays, and a 403(b) retirement plan.

Qualifications

• Associate's Degree in business, healthcare administration, office administration, general studies, or related field.
• Two years of administrative experience or a combination of administrative and other relevant experience in a direct customer service capacity.
• Skills include data-entry and filing, with working knowledge of word processing, spreadsheet functions, databases, and electronic mail.
• Ability to demonstrate math aptitude and independent, effective verbal/written communication and interpersonal problem-solving skills.

Responsibilities

• Provides high-level administrative and project support to the Senior Manager of Professional Staff Services.
• Coordinate residency rotation through Quality Department subdepartments on a quarterly basis.
• Assist with new hires, separations, and department needs; monitor department communications and prepare meeting minutes.

Skills

Administrative skills

Organization

Communication

Credentialing knowledge

Education

Associate's Degree in business/healthcare administration

High School Diploma or GED

Job description

Join our team as a Professional Staff Coordinator at Presson Place in Yakima, WA!

Be part of a healthcare organization that believes in making a difference beyond medical care! We've transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health. Our holistic model also extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

We invite you to explore our short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families!

Position Highlights:

• 1.0 FTE (40 hours per week).
• $19.96-$24.45/hour DOE.
• Additional pay for your bilingual skills, paid on hours worked.
• 100% employer-paid health insurance, including medical, dental, vision, Rx, 24/7 telemedicine.
• Profit sharing & 403(b) retirement plan available.
• Generous PTO, 8 paid holidays, and much more!

What You’ll Do:

Administrative Support Quality Department:

Provides assistance and support for Employee Health, Risk Management, Compliance, and Professional Staff Services, including the following:

• Travel and travel reimbursement.
• Ordering supplies.
• Processing invoices for payment.
• Committees and meeting management supporting the Compliance Committee, Controlled Substance Oversight Committee, and other committees as assigned. Committee/meeting management includes meeting scheduling, set-up, working with the appropriate leader in agenda development, maintaining accurate committee membership rosters, ensuring all members are notified of the date, time, and place of meetings, composing meeting minutes in conformity with Robert's Rules of Order, and completing necessary follow-up tasks as defined by the Committee.

Other Quality Department Support Tasks:

• Coordinate the Residency Rotation through the subdepartments of the Quality Department on a quarterly basis.
• Other duties and/or tasks as assigned.

Professional Staff Services Support:

Supports day-to-day departmental operations, including equipment management and coordination with Information Services, Facilities, Security, and Human Resources related to new hires, separations, and departmental needs. Maintains departmental resources, including the First Source page, and assists with the development of workflows, job aids, reference materials, and other resources used throughout the organization. Coordinates access and assignments for volunteers, interns, and/or student workers, monitors completion of assigned work, and assists with travel arrangements as needed.

Administrative and Project Support:

Provides high-level administrative and project support to the Senior Manager of Professional Staff Services, including meeting scheduling and coordination, assistance with new hire and separation documentation, completion of assigned project management tasks, contract research and upload in Cobblestone, coordination of department meetings, collaborative meetings, and preparation of meeting minutes and action plans.

Expirable Management:

Monitors and maintains provider expirables, including professional licensure, DEA certificates, professional liability insurance, board certification, and required life-saving certifications. Ensures renewals are completed in a timely manner, primary source verified and accurately documented in the credentialing/enrollment database. Upon renewal, submits updated professional liability certificates of insurance to applicable hospitals on behalf of providers who maintain medical staff membership and clinical privileges.

Provider Suspension Process:

Initiates and coordinates the provider suspension process in accordance with policy when required expirables, including licensure, professional liability insurance, and/or life-saving certification, are not renewed by the established deadline.

Board Follow-Up:

Following each monthly Board meeting, collaborates with the Chief Executive Officer’s Executive Secretary to confirm approval of all actions recommended by the Credentials Committee. Updates the Professional Staff Services database accurately, prepares Board approval correspondence for Chief Executive signature, privileging approval documentation for the Chief Health Office signature, and distributes approval letters and approved privileges to applicable providers within two (2) weeks of the Board meeting.

Departmental Communication Support:

Monitors and supports departmental electronic mail, telephone calls, and other forms of communication to ensure timely routing, follow-up, and resolution of inquiries.

Departmental Initiatives and Continuous Improvement:

Participates in departmental activities, special projects, goal setting, and goal achievement initiatives that support operational effectiveness, service excellence, compliance, and continuous improvement within Professional Staff Services.

Office Organization, Reporting, and Records Support:

Maintains organized office supplies, processes incoming and outgoing mail, performs electronic filing, creates monthly Credentials Committee reports, and runs, reviews, and validates the accuracy of reports, rosters, and other departmental documents prepared for posting, distribution, or committee review.

Verification of Employment and Affiliation:

Responds to hospital affiliation verification requests and employment verification requests within four (4) business days, ensuring responses are accurate, professional, and consistent with departmental standards.

Cross-Training and Departmental Coverage:

Participates in structured cross-training in credentialing, privileging, and provider enrollment functions to support departmental coverage, continuity of operations, and professional development. Develops the knowledge and competency necessary to assist with application processing, reappointment activities, provider enrollment tasks, and related departmental workflows as assigned.

Perform other duties as assigned.

Qualifications:

• Associate's Degree in business, healthcare administration, office administration, general studies, or another related field that provides transferable knowledge and skills applicable to administrative, healthcare, business, or professional office support functions.
• High School Diploma or GED with two additional years may be substituted for the Associate's Degree.
• Two years of administrative experience or a combination of administrative and other relevant professional experience in a direct customer service capacity.
• Skills include data-entry and filing, with working knowledge of software including word processing, spreadsheet functions, databases, and electronic mail.
• Ability to demonstrate math aptitude and independent, effective verbal/written communication and interpersonal problem-solving skills.
• Ability to manage sensitive and confidential material. Excellent organizational, time management, and priority-setting skills.
• Ability to work independently in a fast-paced, multi-task environment with attention to detail and the ability to audit one’s own work.
• Ability to frequently use independent judgment to answer questions and/or perform duties.
• Knowledge of basic credentialing and enrollment functions, provider applications, and the legal environment and/or exposure to credentialing and enrollment is helpful.
• Ability to work with frequent interruptions.

Our Mission Statement

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.

Visit our website at www.yvfwc.com to learn more about our organization!