Professional Services Veterinarian - Pet Customer Services - Remote Eligible

General Mills, Inc; Golden Valley (MN); Remote; USD 106,000 - 161,000; Full time

Job summary

General Mills is searching for a Professional Services Veterinarian to support its rapidly growing pet business segment. This dynamic role involves delivering essential veterinary education, enhancing product awareness, and establishing key relationships within the veterinary community, while traveling extensively across the U.S. Candidates must possess a Doctor of Veterinary Medicine degree and a strong foundation in companion animal nutrition.

Benefits

Competitive health benefits

Retirement and financial wellbeing support

Time off programs

Wellbeing support and perks

Annual incentive program eligibility

Qualifications

• Minimum 3 years' experience in clinical companion animal veterinary practice.
• 1+ year of experience as a professional services veterinarian.
• Willingness to travel around 50% of the time.

Responsibilities

• Provide in-person and virtual education on nutrition-focused topics.
• Build brand and product awareness through customer visits.
• Develop clinic specialists to build technical excellence.

Skills

Strong medical background

Proficient knowledge of companion animal nutrition

Excellent presentation skills

Oral communication skills

Written communication skills

Competency in Microsoft software

Collaboration skills

Results-driven attitude

Relationship building

Team player skills

Education

Doctor of Veterinary Medicine (DVM/VMD)

Job description

Job Description

OVERVIEW:

General Mills' pet business is the company's fastest-growing global platform, which has grown its distribution in the U.S. by four times and more than doubled its household penetration since General Mills entered the category via acquisition in 2018. The Blue Buffalo Natural Veterinary Diet offers veterinary-exclusive prescription formulas that combine the efficacy veterinary professionals expect with the features and benefits pet parents seek. The Blue Buffalo brand is well-positioned for long-term continued growth as a leader in the humanization of pet feeding and treatment. We've also begun to expand Blue Buffalo offerings in China and began testing the brand in other international markets in fiscal 2024.

The Professional Services Veterinarian - Customer Services ensures the highest standards of veterinary nutrition are established and maintained across General Mills, Pet Segment. In this role, you will travel around 50% of the time (approximately 2-3 days/week, including overnight stays and weekend conference coverage). You will represent the views of General Mills and Blue Buffalo brands externally at veterinary conferences, select colleges of veterinary medicine, trade associations, and among current and prospective veterinary customers. In collaboration with the Regional Sales Managers, you will directly support the company's veterinary clinic specialists with field-based education, technical training, and technical customer service. You will help develop and implement strategic initiatives to achieve sales goals and further establish BLUE Natural Veterinary Diet as a leader in nutritional therapy products. This role is contained within veterinary services, part of the broader Innovation, Technology, and Quality team.

KEY RESPONSIBILITIES:

• Deliver business growth
  • Provide in-person and virtual education on disease state and nutrition-focused topics
  • Build brand and product awareness through field-based customer visits
  • Provide technical customer support around Blue Buffalo's therapeutic and over-the-counter products and services
  • Build brand awareness and recommendations among faculty and students at targeted colleges of veterinary medicine
• Increase Blue Buffalo share of voice in local markets
  • Partner with local and state veterinary medical organizations
  • Represent Blue Buffalo and General Mills and veterinary conferences
  • Build a network of key opinion leaders and work cross-functionally to deploy CE content
• Establish technical excellence among the veterinary sales force
  • Develop individual clinic specialists to build technical excellence and product proficiency
  • Design and co-develop field-based selling resources
  • Conduct regional-level product training
• Champion veterinary expertise across Blue Buffalo and General Mills
  • Project-based support for market research, innovation, and veterinary research

MINIMUM QUALIFICATIONS:

• Doctor of Veterinary Medicine (DVM/VMD) degree or equivalent from an accredited university
• Valid state veterinary license or ability to obtain license
• Minimum 3 years' experience in clinical companion animal veterinary general or specialty practice and 1+ year of experience serving as a professional services veterinarian in pharmaceutical, nutrition, supplement, or other comparable spaces.
• Strong medical background and proficient knowledge of companion animal nutrition
• Willingness to travel around 50% of the time as stated in the role description, and be located within commuting distance to a major airport
• Excellent presentation, oral, and written communication skills
• Competency in Microsoft software
• Ability to collaborate and influence cross-functionally to build strong networks and advance business priorities
• Highly motivated, results-driven professional with demonstrated ability to foster external engagement with veterinary professionals, associations, and key opinion leaders (KOLs)
• Skillful in translating business requirements to actionable solutions and providing input into developing compelling proposals
• Proactive self-starter, independently advances initiatives, and serves as a team player in an open work environment
• Role model of General Mills' values and leadership expectations; actively demonstrates commitment to inclusion and employee development through relationship building, interpersonal connection, and leadership.

PREFERRED QUALIFICATIONS:

• Experience as a Professional Services Veterinarian within a pet food manufacturer

ADDITIONAL INFORMATION:

• International relocation or international remote work arrangements (outside of the US) will not be considered
• Applicants for this position must be currently authorized to work in the United States on a full-time basis, and General Mills will not sponsor applicants for this position for work visas.

COMPANY OVERVIEW

We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best - bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what's next.

Salary Range

The salary range for this position is $106800.00 - $160300.00 / Annually. At General Mills we strive for each employee's pay at any point in their career to reflect their experiences performance and skills for their current role. The salary range for this role represents the numerous factors considered in the hiring decisions including, but not limited to, educations, skills, work experience, certifications, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base salary, General Mills offers a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support and perks. Benefits may vary by role, country, region, union status, and other employment status factors. You may also be eligible to participate in an annual incentive program. An incentive award, if any, depends on various factors, including, individual and organizational performance.

Reasonable Accommodation Request

If you need to request an accommodation during the application or hiring process, please fill out our online accommodations request form by following this link: Accommodations Request.