Professional Services Solutions Consultant

MedStar Health; Austin (TX); Remote; USD 122,000 - 168,000; Full time

Job summary

A leading company in cloud-based software is seeking a Professional Services Solution Consultant to enhance client engagement and drive service adoption through tailored proposals and collaborations. Candidates should have significant experience in Enterprise software consulting and integration services, ensuring both client satisfaction and service delivery success.

Benefits

Generous paid time off

Healthcare coverage

Career enrichment and development programs

Qualifications

• 5+ years of Enterprise software Implementation experience.
• 3+ years in presales and/or Professional Services.
• Experience with responding to RFPs.

Responsibilities

• Support the sale of Professional Services focused on product integrations.
• Create SOWs and collaborate with account teams.
• Uncover business opportunities through discovery and consultations.

Skills

Consulting methodologies

Enterprise software systems

Technical presentation skills

Communication skills

Relationship-building skills

Education

Bachelor's degree

MA/MS/MBA degree

Job description

Company Description

Job Description

We're looking for a Professional Services Solution Consultant to join Procore's Professional Services team. In this role, you'll play an integral role in supporting the sale of Procore's Professional Services focused on product integrations, migrations, and customizations.

As a Professional Services Solution Consultant, you'll partner with our sales and professional services teams to serve as the critical link between commitments made during the sales cycle and delivery of the services. You'll help prospects architect best practice strategies that address specific customer business needs that are practical to implement and easy to service. You will solve customer's business problems using your design and analysis skills to transfer processes into technology.

Use your deep knowledge in consulting methodologies and Enterprise software systems to inspire customer confidence in the value of our Professional Services. As part of a growing team, you'll scope and prescribe Professional Services offerings for clients and prospective clients to drive adoption and services revenue. Join us to help our customers see even more value from their use of Procore Technologies.

This position reports to the Senior Manager, Professional Services and will be remote based. We're looking for someone to join us immediately.

What you'll do:

1. Position Procore's Professional Services offerings through value-based selling; tailoring pitches and recommended services, especially integration services, to customers needs, outcomes, and resources.
2. Uncover potential business opportunities with customer prospects through discovery, researching and understanding prospects' implementation needs, and identifying potential solution hypotheses and value drivers of our Professional Services, especially around integrations.
3. Create SOWs and Amendments by being an expert on Procore's technology and by representing the interests of customers and the Professional Services team
4. Support others on the PSSC team on complex discovery around integrations and data migrations and help them learn the critical aspects of integration and data migration discovery
5. Partner closely with Account Executives, Account Managers, and Customer Success Engineers to increase salability of Procore's service offerings.
6. Collaborate with Services Delivery partners, especially our integration and data migration partners, to co-scope professional services engagements, ensuring alignment on customer needs, solution design, and successful delivery outcomes
7. Assist Sales on new business opportunities by building proposals for RFPs, supporting sales meetings, designing and scoping services solutions for clients and prospects

What we're looking for:

• Minimum of 5+ years of Enterprise software Implementation and/or scoping experience with a focus on Integrations, data migrations, technology consulting, project management, or customer management.
• 3+ years of experience, preferably in presales and/or Professional Services
• Bachelor's degree is preferred; MA/MS/MBA degree is a plus
• Relevant experience working in Sales in one or more of the following areas: prescribing services related to upselling, cross-selling, change orders, or solution best practices
• Excellent business and technical presentation skills, communication (oral & written), and relationship-building skills, across all levels of management
• Current experience with scoping, drafting, and presenting services options and SOWs to clients virtually and in-person
• Experience responding to Requests for Proposals (RFPs); technical writing experience preferred
• Experience co-scoping services with third-party service providers

Qualifications & Additional Information

Base Pay Range $122,080 - $167,860 plus commission for an estimated on-target earnings of $174,400 - $239,800. This role is also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location.

Perks & Benefits

At Procore, we invest in our employees and provide a full range of benefits and perks to help you grow and thrive. From generous paid time off and healthcare coverage to career enrichment and development programs, learn more details about what we offer and how we empower you to be your best.

About Us

Procore Technologies is building the software that builds the world. We provide cloud-based construction management software that helps clients more efficiently build skyscrapers, hospitals, retail centers, airports, housing complexes, and more. At Procore, we have worked hard to create and maintain a culture where you can own your work and are encouraged and given resources to try new ideas. Check us out on Glassdoor to see what others are saying about working at Procore.

We are an equal-opportunity employer and welcome builders of all backgrounds. We thrive in a dynamic and inclusive environment. We do not tolerate discrimination against candidates or employees on the basis of gender, sex, national origin, civil status, family status, sexual orientation, religion, age, disability, race, traveler community, status as a protected veteran or any other classification protected by law.

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Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact our benefits team here to discuss reasonable accommodations.

For Los Angeles County (unincorporated) Candidates:

Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.