Professional Services Intern: Customer Success & Delivery

NCR Atleos Corporation; Atlanta (GA); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos, headquartered in Atlanta, offers a Global Internship Program in Professional Services. As an Intern, you will assist with the administration and coordination of customer software refresh activities within our Evergreen programs, gaining exposure to delivery, documentation, and customer-facing practices that support software delivery.

You will document requirements, manage admin records, and help streamline processes to improve consultant efficiency while learning enterprise systems

Qualifications

• Pursuing a Bachelor’s degree in a related field.
• Strong organizational and detail orientation skills.
• Excellent written and verbal communication abilities.
• Interest in professional services and technology consulting.

Responsibilities

• Support coordination of customer software refresh activities in Evergreen programs.
• Gather, organize, and document customer requirements for technology stacks and updates.
• Maintain and update Application Configuration Documents for accuracy.
• Record program information in Quick Base with high accuracy and traceability.
• Coordinate with internal teams to track progress and ensure timely execution of refresh activities.
• Document process improvements and key learnings for scalability.
• Assist consultants by reducing non-billable admin work.

Skills

Organizational skills

Attention to detail

Written and verbal communication

Analytical mindset

Ability to learn quickly

Microsoft Office Suite

Education

Bachelor’s degree in Business/IS/CS/Engineering/PM

Tools

Excel

Word

PowerPoint

Outlook

Quick Base or similar

Job description

NCR Atleos, headquartered in Atlanta, offers a Global Internship Program in Professional Services. As an Intern, you will assist with the administration and coordination of customer software refresh activities within our Evergreen programs, gaining exposure to delivery, documentation, and customer-facing practices that support software delivery.

You will document requirements, manage admin records, and help streamline processes to improve consultant efficiency while learning enterprise systems