Professional Services Consultant (Finance Software) - Remote

CentralSquare; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Tuition reimbursement

Parental leave

Paid volunteer hours

Unlimited PTO

Flexible work environment

Job summary

CentralSquare Technologies is seeking a Professional Services Consultant (Finance Software) to lead finance software implementations remotely across the United States. You will engage with customer Finance and HR/Payroll teams, configure systems, demonstrate capabilities, and drive projects to go-live with a focus on customer success.

The role requires 2+ years in financial software implementation or consulting, strong presentation skills, and willingness to travel up to 25%.

Qualifications

• 2+ years of experience with financial software implementation or consulting.
• Bachelor's degree or equivalent work experience.
• Strong presentation and communication skills.
• Ability to travel up to 25% for training at client sites.
• Ability to adapt quickly to changing client needs.

Responsibilities

• Assist customers with system configuration based on best practices and business requirements.
• Perform system demonstrations and assist with pre-go-live reviews.
• Develop SME knowledge for configuration of software solutions.
• Maintain follow-through on tasks and communications with Project Manager and clients.
• Build and maintain strong relationships with customers.
• Work independently to meet project deadlines and take ownership of issues.
• Collaborate with senior consultants and Project Managers on delivery standards.

Skills

Financial software implementation

Consulting experience

Excellent presentation skills

Adaptability

Travel willingness

Education

Bachelor's degree or equivalent

Job description

Professional Services Consultant (Finance Software) - Remote

United States

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

About CentralSquare Technologies

CentralSquare Technologies is Hero-Grade. As the trusted provider of public sector software in North America, more than 8,000 agencies rely on our comprehensive, cloud-based platform to manage critical operations – from dispatch to records, permitting to payroll. We serve with purpose and stand together with our heroes, committed to supporting the public sector with software built for impact.

Job Description

What We’re About

At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger.

Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go.

Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote.

Join us and help build the tools that power real-life heroes. Together, we make a difference.

The Role

This Naviline consultant role requires the ability to engage in discussions with customers’ Finance and/or Human Resource/Payroll staff relating to new implementations, internal projects, and new service offerings, as a subject matter expert in Naviline . The consultant will have a passion for the customer, demonstrated through professionalism and striving for excellence in all aspects of the customer experience. This includes implementing complex projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill as a subject matter expert in multiple areas of the software. Travel is required as needed.

Job Duties

• Assist customers with system configuration based on recommended best practices, workflows, and business requirements.
• Perform system demonstrations and assist the customer with system review prior to go-live.
• Develop and maintain subject matter expert knowledge for the configuration of our software solutions.
• Provide consistent follow-through on the project tasks, deliverables, and communications with the Project Manager and the clients.
• Build and maintain strong working relationships with customers.
• Work independently with minimal supervision to meet required deadlines for a project as well as taking responsibility and ownership of issues and assignments.
• Work with a wide range of disciplines and personalities, both internally and externally.
• Collaborates with senior consultants and Project Managers to align on best practices and project delivery standards.
• Performs all other duties as assigned.

Skills & Requirements

• B.A. or B.S. Degree, or an Associate's Degree, or certificate with equivalent work experience
• 2+ years of experience with Financial software implementation, consulting, and/or usage, with preference for hands-on implementation or consulting experience
• Excellent presentation skills
• Ability to adapt quickly to changing business and customer needs, maintaining a high degree of flexibility
• Ability to handle multiple projects and tasks simultaneously
• Ability to learn new applications and system features quickly
• Dedicated to the best possible customer experience and takes initiative toward improving it
• Desire to travel up to 25% for training at customer sites
• Ability to articulate technical and functional concepts to technical and non-technical audiences