Professional Services Consultant

Onspring; United States; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants to help customers translate needs into an Onspring solution.

As a Professional Services Consultant, you will guide configurations, assist in project planning, and travel 15–30% to engage with clients onsite or remotely. You will develop deep product knowledge, manage scope with customers, train users when needed, and collaborate with sales and engineering to ensure solutions meet business goals.

Qualifications

• Previous consulting experience with software or technology is a plus.
• Previous domain experience with Governance, Risk, and Compliance (GRC) is a plus.
• Strong time management and organizational skills.

Responsibilities

• Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)
• Assist in implementation project planning and communicate if any deadlines/milestones are at risk
• Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options
• Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends, and competition
• Work in the Onspring CRM for all project activities and manage weekly status reporting on progress
• Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting, and access control
• Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.
• Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective
• Willingness to travel between 15-30%

Skills

Consulting experience

GRC knowledge

Goal oriented

Self-starter

Time management

Job description

Onspring is seeking high-energy, intelligent, problem-solving software implementation consultants.

Our Professional Services Consultants work with customers to determine their business needs and requirements and subsequently implement those requirements into an Onspring solution that meets their needs.

Responsibilities:

• Provide expert guidance into how Onspring can be leveraged to solve customers’ business needs (i.e. what to do and what not to do)


• Assist in implementation project planning and communicate if any deadlines/milestones are at risk


• Develop in-depth, expert-level knowledge of the Onspring platform and its configuration options


• Gain in-depth knowledge of Onspring solutions (Audit Management, Risk Management, Vendor Management, etc.), industry trends, and competition


• Work in the Onspring CRM for all project activities and manage weekly status reporting on progress


• Implement customers’ solution design in Onspring via its highly configurable functionality (no coding is required) utilizing industry best practices, complete with automated workflow and messaging, role-based reporting, and access control


• Test the solution against customer requirements (via User Acceptance Testing i.e. UAT) to ensure that the system is functioning as it was intended.


• Potentially train customers on Onspring functionality from a system administrator and/or end-user perspective


• Willingness to travel between 15-30%

Required Skills & Experience:

• Previous consulting experience with software or technology is a plus


• Previous domain experience with Governance, Risk, and Compliance (GRC) is a plus


• Intensely goal-oriented, self-motivated, and driven to achieve individual and team goals


• Responsible for producing results


• Able to approach strangers and engage them respectfully


• Self-starter with the ability to work independently or in a team environment


• Strong sense of urgency


• Strong time management, organizational, decision-making, and critical thinking skills


• Able to learn and absorb new information quickly

Personal Attributes & Values:

• Fits with a hard-working, innovative, quality-driven, and client-focused culture


• Articulate, with a proven ability to communicate effectively with colleagues, partners, and clients


• Smart, decisive, organized, methodical, biased toward action


• High energy, sense of urgency, passion, commitment, engaged


• Agile, nimble, able to recognize and implement necessary changes


• Creative thinker and high aptitude for solving problems


• Believable, credible, honest, high integrity, and trustworthy


• Able to multitask effectively

Work Location: Flexible. On-site, hybrid and fully remote options available

About Onspring:

Onspring is a connected, adaptive GRC platform designed to unify processes, data, and teams across the enterprise. Achieve comprehensive, real-time visibility into your risk posture, security controls, and compliance status, transforming scattered information into actionable intelligence.

Onspring's highly configurable platform empowers teams to automate workflows, integrate systems, and scale GRC programs effectively. Trusted by organizations across diverse industries, Onspring modernizes GRC, moving beyond fragmented, reactive approaches to integrated, proactive oversight.

Learn more at www.onspring.com.

Onspring maintains a dynamic, flexible, and lively workplace. We encourage our team members to share ideas, challenge conventional wisdom, and have fun.

At Onspring, all qualified applicants will be considered for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.