Professional Services Consultant

blockchaincapital.com; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive salary and bonuses

Employee wellness programs

Flexible work environment

Generous vacation policy

Job summary

A leading financial services firm based in Chicago is seeking a Professional Services Consultant to enhance their treasury management solutions. This role requires proven experience in Treasury and strong communication skills to gather client requirements and lead implementations. You'll be responsible for ensuring that client expectations are met while troubleshooting during the project lifecycle. If you're ready to make a significant impact and contribute to financial innovation, this might be the perfect opportunity for you.

Qualifications

• Proven experience in Treasury or related field.
• Strong written and verbal communication skills.
• Proven ability to lead discovery sessions with clients.

Responsibilities

• Lead discovery sessions with clients on their requirements.
• Gather and document full requirements for the implementation.
• Support and troubleshoot during the implementation phase.
• Ensure client expectations are met or exceeded.

Skills

Experience in Treasury

Relationship Banking

Fintech knowledge

Project management

Strong communication

Problem-solving

Job description

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed using the latest technology, Ripple Treasury helps empower organizations on their path to strategic treasury, by enabling total visibility into their cash, liquidity, payments and financial risk management.

We are currently looking for a Professional Services Consultant to join our team. Within this role, you will be responsible for the overall design and analysis of customer requirements relating to the Financial Instruments module of a Treasury management system, and for implementing the functionality that meets these requirements on time and on budget.

WHAT YOU’LL DO

• Lead discovery sessions with clients on their business/ technical requirements/ process
• Gather and intimately understand full requirements and document the scope of implementation
• Help support & troubleshoot delivered work throughout implementation
• Ensure client expectations are met / exceeded in terms of product set up and services delivered
• Provide up-selling opportunities and funnel to appropriate channels
• Tier 2 support for any escalated client issues related to financial instruments
• Ensure implementation proceeds on-specification and budget
• Participate in building and implementation of the solution
• Articulate design rationale and functional strategy as it directly relates to accomplishing goal

WHAT YOU'LL BRING

• Proven experience in Treasury, Relationship Banking, or Fintech
• Proven experience in a corporate Treasury and/or Treasury Management software
• Proven track record in project work including implementing treasury systems with good knowledge of project management tools
• A good team player with ability to act on own initiative
• Ability to quickly identify, analyze, and resolve problems / issues
• Strong written and verbal communication skills
• Proven organizational, leadership, and interpersonal skills and proven success working directly with clients
• Excellent verbal and written communication skills – ability to interface and influence at multiple organizational levels
• Excellent listening, presentation, and consultative skills
• Able to multi-task, re-prioritize, and adapt to rapidly changing needs and fast pace environments
• Strong interpersonal skills and comfortable dealing with senior managers in client based environments
• Thorough understanding of Treasury functions within a Corporate Treasury, Financial Institutions or related field
• Experience with Software-as-a-service technology solutions

WHO WE ARE

Do Your Best Work

• The opportunity to build in a fast-paced start-up environment with experienced industry leaders
• A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
• Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
• In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
• Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
• We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!

Take Control of Your Finances

• Competitive salary, bonuses, and equity
• Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
• Employee giving match
• Mobile phone stipend

Take Care of Yourself

• R&R days so you can rest and recharge
• Generous wellness reimbursement and weekly onsite & virtual programming
• Generous vacation policy - work with your manager to take time off when you need it
• Industry-leading parental leave policies. Family planning benefits.
• Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events

Benefits listed above are for full-time employees.

Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

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