Professional Sales Specialist

Grace & Co. Couture; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

Grace & Co. Couture, a luxury jewelry and timepiece boutique in Pittsburgh, seeks a polished sales professional focused on delivering an elevated in-store experience. You will build genuine client relationships, understand gifting needs, and guide customers toward meaningful pieces.

The ideal candidate thrives in boutique settings, communicates clearly, and can manage private appointments, bridal consultations, and special events while maintaining discretion with high-value merchandise.

Qualifications

• Retail sales experience in luxury or client-focused environments preferred.
• Strong communication and relationship-building skills.
• Professional, reliable, and detail-oriented.
• Comfortable handling high-value merchandise and following security procedures.
• Ability to understand client needs without high-pressure tactics.
• Willingness to learn about fine jewelry, gemstones, and timepieces.

Responsibilities

• Welcome Clients And Provide A Professional, Personalized In-Store Experience
• Assist Clients With Fine Jewelry, Timepieces, Gifts, Artisan Pieces, And Special Purchases
• Learn Client Preferences, Budgets, Occasions, And Style To Make Thoughtful Recommendations
• Build And Maintain Long-Term Client Relationships Through Follow-Up And Personalized Service
• Support Private Appointments, Bridal Consultations, VIP Shopping Experiences, And Special Events
• Maintain Strong Product Knowledge Across Jewelry, Timepieces, Local Artisan Collections, And Boutique Services
• Educate Clients On Product Features, Materials, Care, And Available Services
• Assist With Clienteling, Special Orders, Consignment Inquiries, And Repair Intake
• Support Visual Merchandising And Maintain A Clean, Organized, Luxury-Focused Showroom
• Process Transactions Accurately Through The Point-Of-Sale System
• Assist With Inventory Handling, Product Receiving, And Daily Opening And Closing Procedures
• Protect Client Privacy And Follow All Store Security Procedures Related To High-Value Merchandise
• Contribute To Individual And Store Sales Goals While Maintaining A Service-First Approach

Skills

Strong communication

Relationship-building

Customer service

Attention to detail

High-value merchandise handling

Retail technology familiarity

Independent and team contributor

Evening/weekend availability

Tools

Point-of-Sale system

Job description

Grace & Co. Couture Is Seeking A Polished, Client-Focused Sales Professional To Help Deliver A Personalized And Elevated Shopping Experience Within Our Jewelry And Timepiece Boutique.

This Role Is Ideal For Someone Who Enjoys Building Genuine Client Relationships, Understanding Individual Style And Gifting Needs, And Guiding Customers Toward Jewelry And Timepieces That Feel Meaningful And Personal.

Key Responsibilities

Sales Professional

Grace & Co. Couture

Grace & Co. Couture Is Seeking A Polished, Client-Focused Sales Professional To Help Deliver A Personalized And Elevated Shopping Experience Within Our Jewelry And Timepiece Boutique.

This Role Is Ideal For Someone Who Enjoys Building Genuine Client Relationships, Understanding Individual Style And Gifting Needs, And Guiding Customers Toward Jewelry And Timepieces That Feel Meaningful And Personal.

Key Responsibilities

• Welcome Clients And Provide A Professional, Personalized In-Store Experience
• Assist Clients With Fine Jewelry, Timepieces, Gifts, Artisan Pieces, And Special Purchases
• Learn Client Preferences, Budgets, Occasions, And Style To Make Thoughtful Recommendations
• Build And Maintain Long-Term Client Relationships Through Follow-Up And Personalized Service
• Support Private Appointments, Bridal Consultations, VIP Shopping Experiences, And Special Events
• Maintain Strong Product Knowledge Across Jewelry, Timepieces, Local Artisan Collections, And Boutique Services
• Educate Clients On Product Features, Materials, Care, And Available Services
• Assist With Clienteling, Special Orders, Consignment Inquiries, And Repair Intake
• Support Visual Merchandising And Maintain A Clean, Organized, Luxury-Focused Showroom
• Process Transactions Accurately Through The Point-Of-Sale System
• Assist With Inventory Handling, Product Receiving, And Daily Opening And Closing Procedures
• Protect Client Privacy And Follow All Store Security Procedures Related To High-Value Merchandise
• Contribute To Individual And Store Sales Goals While Maintaining A Service-First Approach

• Previous Experience In Retail Sales, Luxury Retail, Jewelry, Fashion, Hospitality, Or Another Client-Focused Environment Preferred
• Strong Communication And Relationship-Building Skills
• Professional, Reliable, And Detail-Oriented
• Comfortable Working With High-Value Merchandise And Following Strict Security Procedures
• Ability To Understand Client Needs Without Using High-Pressure Sales Tactics
• Strong Sense Of Style, Presentation, And Customer Service
• Willingness To Learn About Fine Jewelry, Gemstones, Timepieces, Artisan Pieces, And Product Care
• Comfortable Using Point-Of-Sale, Clienteling, And Basic Retail Technology
• Ability To Work Independently And As Part Of A Growing Team
• Availability For Select Evenings, Weekends, Private Appointments, And Boutique Events As Needed

What We Value

Grace & Co. Couture Is Building A Boutique Experience Centered On Personal Service, Inclusivity, Craftsmanship, Community, And Meaningful Client Relationships. We Are Looking For A Sales Professional Who Understands That Luxury Is Not About Pressure- It Is About Knowledge, Trust, Attention To Detail, And Making Every Client Feel Valued.

• The Right Person Will Help Us Create An Environment Where Clients Feel Comfortable Celebrating Milestones, Discovering Unique Pieces, And Building A Long-Term Relationship With Grace & Co. Couture.