Professional Project/Client Manager for Creative Sign Company

Provosigncompany; Worthington (OH); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Company parties

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A creative sign manufacturing company in Worthington, Ohio, is seeking an experienced Project/Client Manager to oversee project lifecycles from client consultations to installation. The role involves managing client expectations, coordinating teams, and ensuring quality and compliance with industry standards. Candidates must have a strong background in project management and reside in the Columbus MSA. The company offers opportunities for personal and professional growth.

Qualifications

• Proven experience as a Client/Project Manager in related fields.
• Strong familiarity with project management methodologies.
• A deep understanding of construction and signage fabrication.

Responsibilities

• Serve as the primary point of contact for clients.
• Develop comprehensive project plans, including timelines and budgets.
• Coordinate and lead cross-functional teams for project execution.

Skills

Client Management

Project Planning

Team Coordination

Budget Management

Quality Control

Risk Management

Problem-Solving

Communication

People Skills

Education

Bachelor’s degree in a related field

Tools

Project management software (e.g., Monday.com)

Job description

Benefits

• 401(k)
• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Overview

Professional and Personal Growth is just one of the benefits you will get out of being a Professional Project/Client Manager for our fast-growing creative company that designs, fabricates, and installs high-impact signs and experiential graphics for clients across various market segments. We love to transform spaces & elevate brands through a blend of artistry and precision. Our team thrives on creativity, innovation, and a shared commitment to delivering exceptional client experiences.

We are seeking an experienced and highly-motivated Project/Client Manager to join our team. The ideal candidate will be the linchpin of our projects, managing the entire sign lifecycle from client consultations to final installation. You will act as the crucial link between our clients, salespersons, designers, and production team, ensuring that every project is delivered on time, on budget, and to the highest quality standards.

YOU MUST LIVE IN THE COLUMBUS MSA.

Key Responsibilities

• Client Management: Serve as the primary point of contact for clients, building strong relationships and managing expectations with clear, consistent communication.
• Project Planning: Develop comprehensive project plans, including detailed timelines, budgets, and resource allocation. Conduct site surveys and manage the permitting process with local authorities.
• Team Coordination: Coordinate and lead cross-functional teams including designers, production artists, fabricators, and installers to ensure seamless execution. Conduct project kick-off and progress meetings.
• Budget and Vendor Management: Oversee project budgets, track expenses, and ensuring profitability
• Quality Control: Monitor the quality of all deliverables from design proofs to the finished product. Enforce high-quality standards and ensure brand consistency.
• Risk Management: Proactively identify potential risks or issues and develop mitigation strategies to keep projects on track.
• Vendor Management: Maintaining relationships, overseeing the selection, communication, cost-effectiveness and performance of third-party suppliers who provide specialized materials or services like complex hardware, components, or installation crews.

Qualifications and Skills

• Experience: Proven experience as a Client/Project Manager in the sign manufacturing, architectural, interior design, the construction industry or similar is required. Experience with graphic design and branding is a plus.
• Project Management Skills: Strong familiarity with project management methodologies and software (e.g., Monday.com or similar).
• Industry Knowledge: A deep understanding of construction, multi-family housing construction, commercial real estate, the design process, signage fabrication & installation process, materials, and relevant local regulations (e.g., ADA compliance).
• Communication: Exceptional written and verbal communication skills, with the ability to convey complex information clearly to diverse stakeholders.
• Problem-Solving: A detail-oriented, solution-driven mindset with the ability to make sound decisions under pressure.
• Education: Bachelor’s degree in a related field (e.g., Business, Client/Project Management, Construction, Design) or equivalent work experience.
• Attitude: Coach-ability & a great personality.
• People Skills: Strong customer service skills and the ability to manage all the many types of people.
• Aesthetic Sensibility: Eye for design and a high level of taste.
• Certifications: PMP, CAPM, PMI-ACP, CSM, or similar certifications are not necessary but helpful.
• Location: YOU MUST LIVE IN THE COLUMBUS MSA.

Note: We have a strong desire to hire someone who can grow with the organization and actively find solutions to challenges the organization will face.