Professional Pet Groomer - Pet Spa Team

Workstream; Lexington (KY); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Commission & tips

Employee discounts

Education partnership

Health, dental & vision

Insurance

Job summary

NVA Pet Resorts is seeking a Professional Pet Groomer to join our resort team in Lexington, KY. You will perform grooming, consult with clients, and help ensure pet safety and client satisfaction.

Join a supportive team with opportunities for growth, ongoing training through our partnerships, and a path to build lasting client relationships while delivering high-quality grooming services.

Qualifications

• 2+ years of professional grooming experience.
• Knowledge of breed standards, coat types, and grooming techniques.
• Excellent communication and customer service skills.
• Passion for animal care and safe, gentle handling practices.

Responsibilities

• Perform professional grooming services for dogs, including breed-specific and pet trims.
• Conduct client consultations to understand grooming goals and expectations.
• Recommend services and products that support pet health and coat maintenance.
• Monitor pets for health concerns and communicate observations to leaders and pet parents.
• Maintain grooming equipment and a clean, safe workspace.
• Provide exceptional customer service before, during, and after each appointment.
• Follow all company policies and procedures including safety and animal handling standards.
• Grow sales to help achieve revenue targets and salon metrics.
• Attend required team meetings and trainings.
• Other grooming/salon duties as assigned by site leader.

Skills

Breed standards knowledge

Coat types understanding

Grooming techniques

Scissoring and finishing

Customer service

Safe animal handling

Team collaboration

Detail-oriented

Job description

Professional Pet Groomer- Pet Spa Team | Full-Time

Do you take pride in creating beautiful grooms while providing a safe, positive experience for pets? Are you looking for a grooming career where you can build lasting client relationships, grow your skills, and be supported by a team that values your expertise?

At our resort, we're passionate about helping pets look and feel their best. We're seeking an experienced Professional Pet Groomer who shares our commitment to quality, safety, and exceptional customer service.

Who We Are

NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.

At NVA Pet Resorts, our mission is simple:

Create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.

What You'll Do

• Perform professional grooming services for dogs, including breed-specific and pet trims
• Conduct client consultations to understand grooming goals and expectations
• Recommend services and products that support pet health and coat maintenance
• Monitor pets for health concerns and communicate observations stie leaders and pet parents
• Maintain grooming equipment and a clean, safe workspace
• Provide exceptional customer service before, during, and after each appointment
• Follow all company policies and procedures including our safety and animal handling standards
• Promote and engage in opportunities to grow sales to help achieve revenue targets and other salon metrics
• Attend required team meetings and trainings
• Other grooming/ salon duties as assigned by site leader

What We're Looking For

• 2+ years of professional grooming experience preferred
• Knowledge of breed standards, coat types, and grooming techniques
• Strong scissoring and finishing skills
• Excellent communication and customer service skills
• Passion for animal care and safe, gentle handling practices
• Ability to work independently while contributing to a team environment
• Reliable, organized, and detail-oriented
• Positive attitude, strong work ethic and attention to detail

Physical Requirements

• Ability to stand, bend, reach, and lift throughout the workday
• Ability to safely handle pets of various sizes and temperaments
• Ability to lift up to 60 pounds
• Ability to work in a fast-paced environment and maintain attention to detail
• Ability to work in an environment that includes pet hair, loud noises, water, cleaning products, and normal pet-related messes

Grow Your Grooming Career with Us

We believe great groomers never stop learning. Through our partnership with Paragon Pet Grooming School, eligible team members with leadership support and recommendation have access to continuing education opportunities designed to expand technical skills, increase confidence, and support long-term career growth.

Whether you're refining advanced breed trims, improving efficiency, or pursuing specialized grooming knowledge, we're committed to helping you reach your professional goals.

Benefits & Perks

• Established client base and consistent grooming demand
• Commission-based earning potential and tips
• Supportive resort team and leadership
• Partnership with Paragon Pet Grooming School for advanced skill development and career growth
• Employee Pet Care Discounts
• Insurance
• Health, Dental & Vision

Equal Opportunity Employer

NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.

"Centered on family and hospitality, Uptown Hounds resort is an all-inclusive home away from home, including vibrant activity for dog-loving families!
The staff of Uptown Hounds is hand-selected to provide the highest level of service. From our founding, it is this promise to our customers that we seek to uphold through all of our actions: Pets and their people deserve a place to play and stay where hospitality and cutting-edge quality are displayed throughout our resort, our staff, and our activities.