Professional Pet Groomer

PetSuites; Shawnee (KS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a Professional Pet Groomer who embodies a passion for animal care and a commitment to providing exceptional service. In this vital role, you'll ensure pets are groomed to perfection, fostering their physical and emotional well-being. This position requires a blend of technical skills and a compassionate approach, allowing you to connect with pets and their owners while maintaining a clean and safe environment. Join a team that values teamwork, attention to detail, and a love for animals, where your contributions will make a real difference in the lives of pets and their families.

Qualifications

• 2-4 years of professional grooming experience preferred.
• Knowledge of breed standards and cuts is essential.

Responsibilities

• Provide a positive grooming experience with compassion and safety.
• Groom or bathe pets according to owner specifications.
• Monitor pet health during grooming and report concerns.

Skills

Grooming all breeds of dogs and cats

Excellent communication skills

Attention to detail

Customer service skills

Education

Professional Grooming Certifications

Job description

Join to apply for the Professional Pet Groomer role at PetSuites

The Groomer is a commission-based position within the Resort and reports directly to the General Manager. We believe in the mission of "Pet Lovers Delighting Pet Lovers" and demonstrate this through being Playful, Passionate, Personal, and Professional. A successful candidate will embrace this culture, be a team player, self-motivated, receptive to direction, possess excellent communication skills, and have great attention to detail. Experience in grooming or bathing all breeds of dogs and cats is essential. Primary responsibilities include providing professional-quality grooming that meets or exceeds client requests while ensuring the pet’s physical and emotional health.

A Day In The Life

This role is vital for our pets and their owners. You’ll help keep pets healthy and happy through grooming, bathing, and sometimes handling emergency situations like accidents. You will interact with pets and their owners, document observations, and sometimes identify health concerns. Expect to get covered in fur, receive kisses, and sometimes clean up messes.

Responsibilities

• Provide a positive grooming experience with compassion and safety.
• Groom or bathe pets according to owner specifications, ensuring timely completion.
• Schedule appointments, set up new clients, and discuss grooming needs and health with clients.
• Communicate results and recommend additional services.
• Respond promptly to calls and emails, reschedule as needed, and resolve customer issues.
• Maintain grooming tools and equipment, and notify management of supplies needed.
• Keep the workspace clean and sanitized, including hair, bathing areas, and drying rooms.
• Monitor pet health during grooming, report concerns, and ensure pets have water and bathroom breaks.
• Follow safety procedures, especially with aggressive or escape-prone animals.
• Adhere to pricing policies and document pets properly with grooming cards or name tags.
• Coordinate with other departments as necessary.

Work With a Team Who All Exemplify These Qualities

• Passion for animals and animal care, especially dogs and cats, with a willingness to learn behavior cues.
• Gentle handling and a focus on safety; aggressive or forceful handling is not tolerated.
• Customer service skills, including managing difficult situations and building trust.
• Clear communication with clients, both written and oral.
• Physical ability to sit, stand, walk, bend, and lift up to 60 lbs.
• Reliable, punctual, and flexible with schedules, including holidays and weekends.
• Attention to detail, teamwork, and willingness to assist others.
• Comfort working in various environments and with bodily fluids.

Qualifications For This Position

Education: Professional Grooming Certifications preferred but not required.

Experience:

• Two to four years of professional grooming preferred.
• Knowledge of breed standards and cuts.
• Proficiency in scissoring techniques.

Equal Employment Opportunity

NVA Pet Resorts is an Equal Opportunity employer committed to diversity. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, veteran status, gender identity, or other protected factors.