Professional, HPS Account Manager II

Gainwell Technologies; Texas; On-site; USD 70,000 - 83,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Flexible vacation policy

Educational assistance

Job summary

Gainwell Technologies is seeking a Client Engagement Manager to drive engagement across multiple clients, including a top 10 client, while managing contracts and revenue goals. The role requires strong relationship management, strategic coordination, and oversight of service delivery to ensure client satisfaction.

The position emphasizes remote work with some quarterly travel, offering opportunities to upsell services and contribute to financial objectives in a health-focused services

Qualifications

• Bachelor's degree and 3+ years of relevant professional experience, OR in lieu of a bachelor's degree, 7+ years of relevant work experience
• Experience in health insurance, client services, or B2B environments is preferred
• Experience working in highly regulated industries with compliance requirements (e.g., finance)
• Large client relationships or account management experience preferred

Responsibilities

• Prepares and monitors budget and revenue expectations for assigned client(s)
• Develops project approach and implementation plans with client(s)
• Oversees development and implementation of engagements
• Reports to client engagement leadership on progress toward growth and goals
• Communicates with client(s) regularly and provides recaps for touchpoints
• Directs contract operations to ensure delivery of services
• Identifies sources of new revenue and supports sales opportunities

Skills

Client engagement

Budget management

Contract management

Education

Bachelor's degree

Job description

Select how often (in days) to receive an alert:

Client Engagement Manager

Date: Sep 9, 2026

Location: Any city, TX, US, 99999

Work Mode: Virtual (Exception only)

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.

Summary

As a Client Engagement Manager at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — acommunity’smost vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the detailsonthis position.

Your role in our mission

This position is responsible for the engagement of several clients, including a top 10 client. Responsible for managing the client contract, relationship management, and ensuring that Gainwell operations perform according to contractual commitments. The Client Manager is also responsible for revenue generating activities and upselling new services to existing clients to achieve contract and corporate financial goals.

• Prepares & monitors budget and revenue expectations for assignedclient(s).
• Works with client(s) to develop project approach and implementation plans.
• Oversees development and implementation.
• ReportstoClient engagement leadership on progress toward strategic client growth and business goals.
• Communicates/interfaces regularly with client(s).
• Creates agendas and provides recaps for all client touchpoints.
• Directs Gainwell contract operations to ensure successful delivery of services to client(s).
• Identifiesand continuallyseeksnew sources of revenue.
• Buildsrelationships with internal and external staff to ensure client expectations arebeing metor exceeded.
• Manages clientrelationship; responsible for ensuring client satisfaction.
• Supports sales opportunities andassiststhe client engagement team with successfulcloseof sale (including proposal development process).
• Monitors state legislative, regulatory, and competitive environment and alerts engagement to risks and opportunities.
• Supports collaboration between client engagement team, internaldepartmentsand operations staff.
• Ensurestimelydeliverables are sent toclient,examplesinclude:solutiondeliverablefiles, reporting, invoices and backing detail, etc.

What we're looking for

Bachelor's degree and 3+ years of relevant professional experience, OR in lieu of a bachelor's degree, 7+ years of relevant work experience

Preferred experience in one or more of the following areas:

• Health insurance
• Client services and/or business-to-business (B2B) environments
• Healthcare policy
• Highly regulated industries with significant compliance requirements (e.g., finance)
• Large client relationship or account management

What you should expect in this role

• Remote
• Quarterly travel

#LI-LM1

#LI-REMOTE

The pay range for this position is $70,000 - $83,000per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.